Staff were good, even assisting us with the personal use of their cell phone when we needed to borrow one to make an important call. Breakfast was good with good variation. Hotel room was clean. Bed was comfortable. There is an extremely convenient Denny's Restaurant next door. On the not-so-good side, the bathroom was adequate, but you almost had to get a shot of very cold water when turning on the overhead shower before you could get out of the way while the water warmed up. One elevator did not work at all, and the other was very slow with the floor level remaining at "7" regardless of which floor you were on. No big thing really, but both elevators are needed. Still, overall, our stay was pleasant.