10/10 Excellent
Charles
6 Nov 2023
Liked: Cleanliness, staff & service, property conditions & facilities
We booked for a week at the end Sept/ beg October and had a perfect stay. With around 20 rooms, the friendly and informative staff made sure that we were looked after from the moment we arrived. With our plane arriving late we did not get to the hotel till after 9 but the hotel ensured we could still get a meal. The hotel is beautifully furnished, features a large open atrium and the meals are served around the swimming pool in a beautiful courtyard area. The rooms are spacious and the bed extremely comfortable. a. The hotel is located just a short walk from the rock pools and the sea front and also close to the main town square and the various shops, restaurants and cafes Garachico has to offer. The hotel is peaceful, features a small library room and drinks and refreshments can be provided in the public areas.
What makes the hotel special is the service. We were always greeted with a smile by the reception team, given information on how and where to get tourist bus passes and places/beaches to visit in the area and all the staff ensured we were well looked after. My wife has specific dietary requirements – gluten free and vegan – and we contacted the hotel in advance to confirm they could cater for this, Every evening she was provided with surprise starters and main courses, the the staff always taking care to check her food preferences.
Charles
Stayed 7 nights in Sep 2023