View all photos for GTS Accessible 1 bedroom Condo
GTS Accessible 1 bedroom Condo
68 sq m
Sleeps 4
1 King Bed and 1 Twin Sofa Bed
View all photos for GTVH Standard King Room
GTVH Standard King Room
Sleeps 2
1 King Bed
View all photos for GTS Accessible 2 bedroom Condo
GTS Accessible 2 bedroom Condo
85 sq m
Sleeps 6
1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed
View all photos for GTV Hotel Accessible Queen
GTV Hotel Accessible Queen
Sleeps 2
1 Queen Bed
View all photos for GTV Accessible 1 bedroom Condo
GTV Accessible 1 bedroom Condo
68 sq m
Sleeps 4
1 Queen Bed and 1 Large Twin Sofa Bed
View all photos for GTVH Standard Queen Room
GTVH Standard Queen Room
Sleeps 4
2 Queen Beds
View all photos for GTS 2 Bedroom Premium
GTS 2 Bedroom Premium
85 sq m
Sleeps 7
1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
View all photos for GTS 2 Bedroom Deluxe
GTS 2 Bedroom Deluxe
80 sq m
Sleeps 6
1 King Bed and 2 Twin Beds
View all photos for GTS 1 bedroom Condo
GTS 1 bedroom Condo
68 sq m
Sleeps 4
1 King Bed and 1 Twin Sofa Bed
View all photos for GTS Studio
GTS Studio
30 sq m
Sleeps 3
1 Queen Bed OR 1 Double Sofa Bed
View all photos for GTS 3 Bedroom Condo
GTS 3 Bedroom Condo
Sleeps 9
1 King Bed, 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed
View all photos for GTV 1 Bedroom Condo
GTV 1 Bedroom Condo
39 sq m
Sleeps 4
1 Queen Bed and 1 Twin Sofa Bed
View all photos for GTV Studio
GTV Studio
33 sq m
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed
About the area
Gatlinburg
In Gatlinburg .Within a 10-minute walk of this Gatlinburg hotel, you'll find Gatlinburg Convention Center and Gatlinburg Space Needle. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).
What's nearby
Gatlinburg Convention Center - 5 min walk - 0.4 km
Gatlinburg Space Needle - 8 min walk - 0.7 km
SkyPark - 9 min walk - 0.8 km
Anakeesta - 14 min walk - 1.2 km
Ripley's Aquarium of the Smokies - 14 min walk - 1.2 km
Getting around
McGhee Tyson Airport (TYS) - 70 min drive
Restaurants
Ole Smoky Distillery - 8 min walk
Sugarlands Distilling Co. - 8 min walk
Loco Burro Fresh Mex Cantina - 10 min walk
Smith & Son Corner Kitchen - 7 min walk
Mellow Mushroom - 8 min walk
About this property
Gatlinburg Town Square by Exploria Resorts
Eco-certified hotel near Great Smoky Mountains National Park
Gatlinburg Town Square by Exploria Resorts offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a hot tub. WiFi is free in public spaces. A fitness center, barbecue grills, and a vending machine are also featured at the eco-certified Gatlinburg Town Square by Exploria Resorts. Self parking is free.
This Gatlinburg hotel is smoke free.
221 guestrooms or units
Self-service laundry
Front desk (24 hours)
Concierge
BBQ grill(s)
Elevator
No smoking on site
Gatlinburg Town Square by Exploria Resorts offers 221 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Microwave
More
Air conditioning
Connecting rooms available
Free local calls
Phone
Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age: 21
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 250.00 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Housekeeping is available for an additional fee and varies based on length of stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg
Gatlinburg Town Square by Exploria Resorts Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The building was a dump. Nothing about it was even close to the pictures and discripton that was advertised. The building is very old and dilapidated. It is located next to a rundown vacant building. The parking lot has no lighting and the building itself was very poorly lit. The sliding door to the outside wouldn't even lock. No was to secure the room.This building needs torn down. I cant believe they market this place as nice. It's an absolute dump. I came in late just for the night. Had I gotten there earlier in the day i would have refused the room and left. Ifbitbwould have been a multi night stay I would have refused it anyway. I cant beleive the city even lets them operate in its condition.
Food Trash on night stand at check in. Tv did not work. Ac is right next to the bed so you are either really hot or really cold shower was falling apart. Parking lot looked like a messy contruction site
Our stay was amazing. This is our favorite place to stay when we come to Gatlinburg.
suzzanna
Stayed 3 nights in Mar 2025
10/10 Excellent
Katie
Mar 4, 2025
Liked: Cleanliness, staff & service, room comfort
Katie
Stayed 2 nights in Feb 2025
6/10 Okay
Hope
Travelled with family
Mar 3, 2025
Liked: Cleanliness, staff & service
Okay
The website lied, they do not take American Express debit cards like the website says plus the website also said we would be getting a view. Well a view of another hotel is not a view in my opinion. The a.c and heat did not work right. The room was beautiful but that was about the only thing going for the hotel. We were supposed to get free wi-fi, pool, and other accommodations but we were not even close to it! It was down the block! The website never said anything about that either!
Run down room. Beds were just okay. Not sure they were 100% clean. Nothing special but if you need a place in this prime area, it will work. I felt safe and it was quiet.
Oh room wasn't ready when we arrived so they upgraded us to a really nice room.
Brian
Stayed 1 night in Feb 2025
6/10 Okay
Brian
Feb 24, 2025
Liked: Room comfort
Disliked: Cleanliness, staff & service
The floor was extremely dirty, plus we could not get room service, and there were no sheets provided for the pullout bed for my child to sleep on. Also, I was told at check in that I could get coffee in the lobby, but when I went to get it, I was rudely told by the clerk Sunday morning, that if I wanted coffee, I could get it in my room. Please don’t come in behind me and say you’re sorry, that you’ll do better.
Our family loved the way the condo was setup. My only complaint is that it took aroubd 30 minutes with the faucets running in bith bathrooms before our room had hot water. I called the front desk after 15 minutes and was told its an old building and takes while. I feel wheb you check in if its going to take 30 minutes you should be warned. Granted we were on the top floor and furthest from the center if the building. I work in a large, very old hospital on the 10th floor and our water takes maybe 10 minutes. If its longer than that you should warn your guests. After this, we had hot water on demand the rest of the stay. Otherwise, we quite enjoyed our stay. We loved the location and amenities and we would absolutely stay again!
We liked our stay but it was very loud! Kids out by the fire talking dirty with my little ones on hearing it. And waking my littles up early with horse playing near our front door. Front desk staff were helpful and very friendly. Hope to be able to come back.
Property overall was a bit strange. A two step check in process at a building not on site for the area I was staying was a strange way to start the trip. An under group parking garage with elevators that were some of the slowest I’ve experienced while traveling. Then walk into a room with no closet. No dresser. And worse of all no door on the bathroom. The bathroom also had for some reason a shower chair? And did not drain well at all. Over the room relatively clean but having a full set of dishes did not help when I had to leave my clothes in my bag or hanging on the door frame.
This was my first time staying at this resort and It was great. I booked for the valentines weekend and I’m not sure if the area was busy for that time but it was busy all weekend. Everyone was out and about and it was lively and enjoyable. I didn’t have much interaction with the staff but the checkin staff was friendly and the room was great. I say all this to say that my stay was perfect.
Great location, right in the heart of Gatlinburg, plenty to do, just a short walk away, parking is a bit tricky if you have a large truck or van, we had great time overall and will be returning next year,