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The Timber at Holly Branch

4.0 star property
4-star hotel near Great Smoky Mountains National Park

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Photo gallery for The Timber at Holly Branch

Exterior
Restaurant
Restaurant
Restaurant
Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
439 Winfield Heights Rd, Gatlinburg, TN, 37738
  • Place, Ober Gatlinburg Aerial Tramway
    ‪6 min walk‬
  • Place, Great Smoky Mountains National Park
    ‪6 min walk‬
  • Place, Gatlinburg Convention Center
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom

Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom

Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Suite, 1 Bedroom, Non Smoking, Private Bathroom

Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated

Luxury Suite, 1 Bedroom, Non Smoking, Private Bathroom

9.6 out of 10
Exceptional
(14 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Luxury Suite, 2 Bedrooms, Non Smoking, Private Bathroom

Luxury Suite, 2 Bedrooms, Non Smoking, Private Bathroom

Luxury Suite, 2 Bedrooms, Non Smoking, Private Bathroom

9.0 out of 10
Wonderful
(8 reviews)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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About the area

Gatlinburg

City center retreat .You'll find Great Smoky Mountains National Park and Gatlinburg Convention Center within a 15-minute walk of this Gatlinburg hotel. Ober Gatlinburg Aerial Tramway and Traffic Light #10 are also within half a mile (1 km).

What's nearby

  • Ober Gatlinburg Aerial Tramway - 6 min walk - 0.5 km
  • Great Smoky Mountains National Park - 6 min walk - 0.6 km
  • Gatlinburg Space Needle - 12 min walk - 1.0 km
  • Gatlinburg SkyPark - 12 min walk - 1.0 km
  • Gatlinburg Convention Center - 12 min walk - 1.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 71 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬13 min walk
  • ‪Sugarlands Distilling Co. - ‬13 min walk
  • ‪Puckers Sports Bar - ‬14 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬15 min walk
  • ‪Crockett's Breakfast Camp - ‬10 min walk

About this property

The Timber at Holly Branch

4-star hotel near Great Smoky Mountains National Park
There's a coffee shop/cafe on site. WiFi is free in public spaces. The Timber at Holly Branch also features concierge services, a fireplace in the lobby, and express check-out. Free self parking is available.

This 4-star Gatlinburg hotel is smoke free.

  • 1 building
  • 1 floor
  • 14 guestrooms or units
  • Built in 2023
  • Express check-out
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Coffee shop
The Timber at Holly Branch offers 14 accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas and include desks. Tempur-Pedic beds feature premium bedding. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 55-inch LED televisions come with premium digital channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle tours
  • Concerts/live shows
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • No elevator (single-level property)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 5 days before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 24 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

The Timber at Holly Branch Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 161 out of 181 reviews
Rating 8 - Good. 15 out of 181 reviews
Rating 6 - Okay. 2 out of 181 reviews
Rating 4 - Poor. 2 out of 181 reviews
Rating 2 - Terrible. 1 out of 181 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Excellent stay everything was perfect
Stayed 3 nights in Nov 2025

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, property conditions & facilities
Excellent stay at the Timber at holly branch. Super cute property, quiet, rooms are amazing and cozy! Can’t wait to go back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nivia

Liked: Cleanliness, staff & service, property conditions & facilities
Beutiful and modern room!! We loved it
Stayed 1 night in Oct 2025

10/10 Excellent

Marci

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, and the staff was very friendly and helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 2 nights in Jul 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

LANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ann

Travelled with family
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem! The rooms are very clean and you feel like you are staying in a cabin. The firepits are lit each morning and evening to enjoy morning coffee or a night cap. The staff is very friendly and knowledgeable. Kasha, especially went above and beyond. Super friendly. The hotel is walking distance to the parkway. We will definitely recommend this boutique hotel to family and friends. We will be back!
Freddie the bear!
Stayed 3 nights in Oct 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, relaxing environment minutes from the hustle and bustle of Gatlinburg. The staff was super friendly and helpful. The unit we stayed in was clean, comfortable and tastefully decorated.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprietor was incredibly friendly and accommodating. Would definitely stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely be returning
Stayed 2 nights in Oct 2025

10/10 Excellent

Anshuman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property but Tv was not working
Stayed 1 night in Oct 2025

8/10 Good

Kandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean comfortable atmosphere.
Stayed 3 nights in Oct 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled and up-to-date. Modern, yet cozy and comfortable. Clean and top-notch. The gas fire pits in front of the units is an added plus. It's off the downtown craziness, yet easy to get everywhere even in heavy traffic. The staff is very friendly and the manager, Kesha, is personable and attentive. She had great ideas on local things to do and where to eat and was spot-on with every recommendation. Highly recommend this locale.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great! Plenty of bedding and pillows, comfortable beds, high ceilings which made things feel bigger, huge shower and double sinks. Included continental breakfast that went until 10:30 was nice, but options were pretty sparse and repetitive with additional for-purchase options only so-so as well. The fire pit areas were lovely and cozy, and never crowded as there aren’t very many units. Location was great—easily walkable to the Parkway while still tucked away from all the busyness and crowds.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great location off the main area but close enough to walk and close drive to national park
Stayed 4 nights in Oct 2025

10/10 Excellent

Ebony

Stayed 3 nights in Sep 2025

10/10 Excellent

Tannu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, very quiet but still close to the city. Highly recommend! Staff was good!
Stayed 3 nights in Sep 2025

8/10 Good

Kyle

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience from booking through check out. Staff answered questions promptly prior to check in and responded to requests for towels within 20 minutes (which was appreciated, but not needed as I requested for the next day). Dinner was fabulous, staff was exceptional. Breakfast is quick grab and go, or hot food (extra cost) to order if required. Traveled with group of 4 adult family members and suite was spacious and comfortable. Walk to town is quick, tough the uphill back is very dark so be mindful of wildlife. We had a wonderful time and I would recommend to anyone visiting the area.
Stayed 6 nights in Sep 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing clean cabin style place. Just off the main strip with a 10 minute walk. Beats paying for parking for sure. Peaceful fire pit at night with a stream to listen to while you relax. Would highly recommend!
Stayed 3 nights in Sep 2025