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Bristol Palace Hotel

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Front of property
Suite
Property amenity
Presidential Suite
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Via XX Settembre 35, Genoa, GE, 16121
  • Place, Piazza de Ferrari
    ‪2 min walk‬
  • Place, Old Port
    ‪9 min walk‬
  • Place, Aquarium of Genoa
    ‪11 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪23 min drive‬

Room options

Classic Double Or Twin Room

  • Sleeps 2

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(28 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Down comforters, minibar, in-room safe, blackout drapes

Junior Suite

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Down comforters, minibar, in-room safe, blackout drapes

Classic Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Or Twin Room

  • Sleeps 2

Superior Double Or Twin Room

  • Sleeps 2

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Camera Grand Deluxe

Down comforters, minibar, in-room safe, blackout drapes

Camera Grand Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Grand Junior Suite

Grand Junior Suite

Grand Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Terrace Junior Suite

Terrace Junior Suite

Terrace Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Down comforters, minibar, in-room safe, blackout drapes

Classic Double or Twin Room

9.6 out of 10
Exceptional
(75 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

Down comforters, minibar, in-room safe, blackout drapes

Classic Single Room

8.0 out of 10
Very good
(11 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room

View from room

Classic Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the area

Genoa

City center retreat .With a stay at this Genoa Historical Centre hotel, you'll be steps from Piazza de Ferrari and La casa di Cristoforo Colombo. Genoa Museum and Teatro Carlo Felice are also within half a mile (1 km).

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.2 km
  • Palazzo Ducale - 3 min walk - 0.3 km
  • Via Garibaldi - 5 min walk - 0.4 km
  • Old Port - 9 min walk - 0.8 km
  • Aquarium of Genoa - 11 min walk - 1.0 km

Getting around

  • Genoa Genova Brignole Station - 12 min walk
  • Cristoforo Colombo Airport (GOA) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Caffè Del Teatro - ‬3 min walk
  • ‪Murena Suite - ‬2 min walk

About this property

Bristol Palace Hotel

5-star luxury hotel near Port of Genoa Cruise Ship Terminal
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Bristol Palace Hotel.

This 5-star Genoa hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 6 levels
  • Built in 1900
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Bristol Palace Hotel offers 133 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. This Genoa hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include slippers, bidets, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 29 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, cash, mobile payments, Alipay, and WeChat Pay. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number IT010025A145L88KIP

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace

Bristol Palace Genoa

Bristol Palace Hotel

Bristol Palace Hotel Genoa

Hotel Bristol Palace

Palace Bristol

Palace Bristol Hotel

Palace Hotel Bristol

Bristol Palace Hotel Genoa

Bristol Palace Genoa

Hotel Bristol Palace Hotel Genoa

Genoa Bristol Palace Hotel Hotel

Hotel Bristol Palace Hotel

Bristol Palace

Bristol Palace Hotel Hotel

Bristol Palace Hotel Genoa

Bristol Palace Hotel Hotel Genoa

Frequently asked questions

How close is Bristol Palace Hotel to the airport?

Bristol Palace Hotel is 6.6 mi (21-min drive) away from the Cristoforo Colombo Airport (GOA) airport, the closest popular airport to the property.

How much does it cost to stay at Bristol Palace Hotel?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Bristol Palace Hotel on May 31, 2026 start from CA $373, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bristol Palace Hotel have an airport shuttle?

Airport shuttle services are not available at Bristol Palace Hotel.

How close is Bristol Palace Hotel to the beach?

This hotel is 7 mi (33-min drive) from Spiaggia Capolungo and 14.3 mi (36-min drive) from Spiaggia libera. Don't forget your sunscreen!

Does Bristol Palace Hotel offer free breakfast?

Free breakfast isn’t provided at Bristol Palace Hotel, but buffet breakfast is offered for a fee of EUR 28 for adults and EUR 28 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Bristol Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at Bristol Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Bristol Palace Hotel?

Free parking is not available at this hotel.

Does Bristol Palace Hotel have a pool?

Bristol Palace Hotel does not have a pool.

Does Bristol Palace Hotel have a restaurant?

Bristol Palace Hotel is home to Giotto, which features Italian cuisine.

Does Bristol Palace Hotel have a spa?

There are no spa services available at this hotel.

How close is Bristol Palace Hotel to downtown Genoa?

Bristol Palace Hotel is 0.1 mi away from Genoa.

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1004 reviews
Rating 8 - Good. 199 out of 1004 reviews
Rating 6 - Okay. 31 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 4 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalie

Stayed 1 night in Feb 2026

10/10 Excellent

Alfredo, Huntington Beach

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, a bit noisy, but not too much. The restaurant and bar are lovely, and Ivan, the bartender, remembered me from two years ago! The hotel could use a refreshing, but I love the vintage vibe! Will definitely stay here again!
Stayed 3 nights in Jan 2026

8/10 Good

Paul, Winter Park

Stayed 2 nights in Jan 2026

10/10 Excellent

Aysegul

Stayed 1 night in Jan 2026

10/10 Excellent

FANNY

Liked: Cleanliness, staff & service, amenities
My stay at Bristol Palace was nearly perfect! The personnel is extremely courteous, helpful, eager to make sure your stay goes as well as possible. I extended my stay for a 3rd night and was upgraded to a double room, which was more spacious. Rooms are very clean, quiet, water pressure is wonderful. I did not get to try the restaurant Il Giotto, but it seemed like a good bet.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is super good!! Super happy we stayed here. Everyone is super nice!!!
Buffet is amazing!
Classy dining
The rooms and design in this hotel is great! Very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Stayed 2 nights in Jan 2026

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities
Excellent location. Hotel has lots of character :)
Stayed 3 nights in Dec 2025

8/10 Good

anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matteo was a standout staff person!
Stayed 5 nights in Dec 2025

10/10 Excellent

jonathan

Stayed 2 nights in Dec 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities
We had to sleep with the window open because it was ver warm inside the room and we had mosquitos every night
Stayed 3 nights in Nov 2025

10/10 Excellent

Edward, Parkland

Liked: Cleanliness, property conditions & facilities
Super clean, great breakfast and great service!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Treated like royalty from start to finish! Cant rave enough about the Bristol Palace!
Stayed 7 nights in Nov 2025

10/10 Excellent

Scot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic beauty and elegance. Wonderful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome!
Stayed 1 night in Oct 2025

10/10 Excellent

Cecilia

Stayed 5 nights in Oct 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was very friendly. Great breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

daniele

Stayed 2 nights in Oct 2025

6/10 Okay

Robert, Chicago

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room is clean and small. It lacks any reasonable place to store your clothes. It’s fine for a one night stay but beyond that you need a chest or dresser to put you clothes in or you live out of you suitcase.
Stayed 3 nights in Oct 2025

10/10 Excellent

Giuseppe, West Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Courteous Staff. Nice decor and good breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic except for the breakfast
Stayed 2 nights in Oct 2025

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Difficult to find the entrance for the valet parking, it wasn’t clearly identified. No AC in the room. Hotel is beautiful.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonatas, Sao Paulo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel - location is perfect, service is very good - room is great and very big. Very good Option.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025