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Citadines Connect Georgetown Penang

4.0 star property
4-star hotel near KOMTAR

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Photo gallery for Citadines Connect Georgetown Penang

Garden
Interior entrance
Exterior
Lobby lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
No. 202 Lebuh Noordin, George Town, Penang, 10300
  • Place, KOMTAR
    ‪2 min walk‬
  • Place, 1st Avenue Mall
    ‪3 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio Executive At Block A

Down comforters, in-room safe, individually decorated

Studio Executive At Block A

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Deluxe Loft At Block B

Down comforters, in-room safe, individually decorated

2 Bedroom Deluxe Loft At Block B

  • 88 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Studio , 2 Twin Beds At Block B

Deluxe Studio , 2 Twin Beds At Block B

Deluxe Studio , 2 Twin Beds At Block B

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room , Muliple Beds At Block B

Down comforters, in-room safe, individually decorated

Deluxe Room , Muliple Beds At Block B

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Deluxe At Block B

Studio Deluxe At Block B

Studio Deluxe At Block B

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive With View At Block A

Down comforters, in-room safe, individually decorated

Studio Executive With View At Block A

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedoom Executive At Block A

Down comforters, in-room safe, individually decorated

2 Bedoom Executive At Block A

  • 34 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Studio Classic At Block A

Down comforters, in-room safe, individually decorated

Studio Classic At Block A

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Twin At Block A

Studio Executive Twin At Block A

Studio Executive Twin At Block A

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Studio Without Window At Block A

Down comforters, in-room safe, individually decorated

Twin Studio Without Window At Block A

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Twin At Block A

Down comforters, in-room safe, individually decorated

Studio Twin At Block A

  • Sleeps 2

View all photos for Executive Studio At Block A

Down comforters, in-room safe, individually decorated

Executive Studio At Block A

  • Sleeps 2

View all photos for Classic Studio At Block A

Shower, free toiletries, hair dryer, slippers

Classic Studio At Block A

  • Sleeps 2

View all photos for Executive Twin Studio At Block A

Shower, free toiletries, hair dryer, slippers

Executive Twin Studio At Block A

  • Sleeps 2

View all photos for Two-Bedroom Executive Room At Block A

Down comforters, in-room safe, individually decorated

Two-Bedroom Executive Room At Block A

  • Sleeps 4

View all photos for Studio Deluxe Twin At Block B

Down comforters, in-room safe, individually decorated

Studio Deluxe Twin At Block B

  • Sleeps 2

View all photos for Deluxe Room Double At Block B

Down comforters, in-room safe, individually decorated

Deluxe Room Double At Block B

  • Sleeps 4

View all photos for 2 Bedroom Deluxe Loft At Block B

Down comforters, in-room safe, individually decorated

2 Bedroom Deluxe Loft At Block B

  • Sleeps 4

View all photos for Studio Executive With View At Block A

Down comforters, in-room safe, individually decorated

Studio Executive With View At Block A

  • Sleeps 2

Studio Deluxe At Block B

  • Sleeps 2

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About the area

George Town

City center stay.With a stay at this Downtown George Town hotel, you'll be steps from KOMTAR and Hin Bus Depot Art Centre. 1st Avenue Mall and Prangin Mall are also within half a mile (1 km).

What's nearby

  • Hin Bus Depot Art Centre - 1 min walk - 0.0 km
  • KOMTAR - 2 min walk - 0.2 km
  • 1st Avenue Mall - 3 min walk - 0.3 km
  • Chit Tiau Lor Ban San - 7 min walk - 0.6 km
  • Georgetown UNESCO Historic Site - 12 min walk - 1.1 km

Getting around

  • Penang Sentral - 26 min drive
  • Penang Intl. Airport (PEN) - 26 min drive

Restaurants

  • ‪Drunken Gelato - ‬2 min walk
  • ‪St. Giles Executive Lounge - ‬3 min walk
  • Starbright Coffee
  • ‪Gama Hawker Stalls - ‬2 min walk
  • ‪Art & Soul Café - ‬2 min walk

About this property

Citadines Connect Georgetown Penang

4-star hotel near KOMTAR
Citadines Connect Georgetown Penang offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A free area shuttle within 2 kilometers is available. Citadines Connect Georgetown Penang also features multilingual staff, a garden, and coffee/tea in a common area.

This 4-star George Town hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 2 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
Citadines Connect Georgetown Penang offers 143 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 50-inch Smart televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This George Town hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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JEN Penang Georgetown by Shangri-La
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
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The price is CA $101
CA $123 total
includes taxes & fees
Jan 7 - Jan 8, 2026
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Property amenities

Family friendly

  • Free area shuttle
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (MYR 9 per day)
  • Street parking available
  • Free area shuttle up to 2 km
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 35 for adults and MYR 19.50 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch smart TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 35 for adults and MYR 19.50 for children
  • Nearby parking fee: MYR 9 per day (66 ft away)
  • Pet fee: MYR 500 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citadines Connect Georgetown Penang Hotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Hotel George Town

Citadines Connect Georgetown Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 80 reviews
Rating 8 - Good. 26 out of 80 reviews
Rating 6 - Okay. 9 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 2 out of 80 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Serina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walking distance to restaurants and food markets and shopping mall
Stayed 4 nights in Aug 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Jenny

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

HRH Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Harvinder

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with a good location.
Stayed 10 nights in May 2025

6/10 Okay

Jae Shin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
.
Stayed 4 nights in Apr 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience at the door step

Centrally located and a short walk to Komtar and rest of the attractions. Unfortunately the swimming pool was CLOSED due to pump failure.
Stayed 2 nights in May 2025

10/10 Excellent

Alexis

Stayed 2 nights in Apr 2025

10/10 Excellent

DERRICK

Stayed 1 night in Apr 2025

10/10 Excellent

Kan Kit, Westfield

Stayed 2 nights in Mar 2025

10/10 Excellent

Chi Hwa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.
Stayed 4 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Stayed 5 nights in Feb 2025

8/10 Good

Vasily

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kian Kwok

Stayed 2 nights in Dec 2024

6/10 Okay

MASAHIRO

隣の部屋のシャワーの音が聞こえる
Stayed 3 nights in Dec 2024

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, room comfort
Great location!
Stayed 7 nights in Aug 2024

10/10 Excellent

Thi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Glen

Average stay

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Stayed 4 nights in Dec 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
Stayed 7 nights in Nov 2024

10/10 Excellent

Prem Raj

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Heather Joy

Travelled with partner
Liked: Cleanliness, amenities
From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Stayed 11 nights in Nov 2024

10/10 Excellent

Jia Yuan Janet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Decent size, clean and has nearby mall. Many food options.
Stayed 2 nights in Aug 2024