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Heliconia Hotel

2.5 star property
Hotel near KOMTAR in George Town

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Photo gallery for Heliconia Hotel

Exterior
Balcony
Family Room, 2 Double Beds, Non Smoking, City View
Restaurant
Deluxe Queen No Window | Bathroom
Reviews
8.0

Very good

Popular amenities

  • Parking includedParking includedParking included
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
18 Lorong Kinta, George Town, Penang, 10400
  • Popular LocationKOMTAR6 min walk
  • Popular LocationPenang Times Square8 min walk
  • Popular LocationGurney Plaza5 min drive
  • AirportPenang (PEN-Penang Intl.)27 min drive

Room options

View all photos for Deluxe Queen No Window

Deluxe Queen No Window

Deluxe Queen No Window

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Two Singles With Window

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Two Singles With Window

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin No Window

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin No Window

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen With Window

Deluxe Queen With Window

Deluxe Queen With Window

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Room

Studio Room

Studio Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds, Non Smoking, City View

Family Room, 2 Double Beds, Non Smoking, City View

Family Room, 2 Double Beds, Non Smoking, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

George Town

Heart of George Town.Within a 10-minute walk of this Downtown George Town hotel, you'll find KOMTAR and Penang Jewish Cemetery. The Top at Komatar and Penang Times Square are also within half a mile (1 km).

What's nearby

  • KOMTAR - 6 min walk
  • Penang Times Square - 8 min walk
  • Gurney Drive - 3 min drive
  • Swettenham Pier Cruise Terminal - 3 min drive
  • Gurney Plaza - 5 min drive

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 27 min drive

Restaurants

  • Restoran Zim Sum 点心之家 - 2 min walk
  • Ying Her Kopitiam 银河茶室 - 3 min walk
  • Tuck Kee Ancient Taste 德记（老字号）炒粉 - 3 min walk
  • Sin Seow Fong Lye Cafe - 3 min walk
  • Luk Yea Yan Vegetarian Restaurant 鹿野苑素食馆 - 2 min walk

About this property

Heliconia Hotel

Hotel near KOMTAR in George Town
As a guest of Heliconia Hotel, you'll find a vending machine, a garden, and concierge services. Public spaces have free WiFi. Heliconia Hotel also features room service (during limited hours), a front-desk safe, and an elevator. Limited free parking is available on a first-come, first-served basis. A complete renovation of Heliconia Hotel was completed in September 2021.

This George Town hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 5 levels
  • Built in 2013
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
Heliconia Hotel offers 45 air-conditioned accommodations with safes and complimentary toiletries. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Offsite parking within 328 ft (MYR 35 per day)
  • Street parking available

Food and drink

  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MYR 35 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heliconia Hotel
Heliconia Hotel Penang
Heliconia Penang
Hotel Heliconia
Heliconia Hotel Penang/George Town
Heliconia Hotel George Town
Heliconia George Town
Heliconia Hotel Hotel
Heliconia Hotel George Town
Heliconia Hotel Hotel George Town

Heliconia Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 121 out of 536 reviews" "
Rating 8 - Good. 299 out of 536 reviews" "
Rating 6 - Okay. 92 out of 536 reviews" "
Rating 4 - Poor. 18 out of 536 reviews" "
Rating 2 - Terrible. 6 out of 536 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Wei Siang

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Room
Overall is ok. But room not as clean
Stayed 1 night in Dec 2020

8/10 Good

Mnda, KL

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Basic and clean. Value for money especially during peak period.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Everything was just good enough except if the room is soundproof.. no sound come out should be 100% fine
Stayed 1 night in Jun 2019

10/10 Excellent

Beng Hoa, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Clean. Affordable. Walking distance to good bakut teh and zim sum dim sum restaurant.
Stayed 2 nights in Oct 2018

8/10 Good

kechin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Bigbaa, BKK

Liked: Staff & service
Cheap and got a lot street food
hotel it's ok for sleep room quiet small but bed still comfortable . aircon was cool you don't need to worry (sometimes it's too cool i think lol) this is not first time for me here . wifi was changed last time too slow now wifi is faster than before . around hotel got a lot thing for you to eat .
Stayed 3 nights in Jul 2018

8/10 Good

Kirstin, Los Angeles

Liked: Cleanliness
Good, basic, budget hotel. Noisy so if you are sensitive do not recommend. Shower/restroom small but ok.
Stayed 3 nights in Jul 2018

6/10 Okay

Harry, San Francisco, CA

Liked: Cleanliness, staff & service
Budget lodging with minimal amenities.
Good reception staff, close to Georgetown sites by walking and close to transit hub. However, no cable tv, no face towels, or face soap; room cleaned only if card placed on door handle to request it. Small room, size of a cruise ship cabin. It was annoying that staff would knock on door in the mid afternoon to ask if there is any garbage needing to be disposed.
Stayed 3 nights in Jun 2018