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Luxfort 118 Service Suites

3.0 star property
3-star family-friendly aparthotel near Gurney Plaza, connected to a shopping center

Choose dates to view prices

Photo gallery for Luxfort 118 Service Suites

Hallway
Indoor pool, sun loungers
Exterior
Two-Bedroom Deluxe Studio (the 2nd room is a hall cum bedroom)
LCD TV
Reviews
8.8

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • WasherWasherWasher
  • DryerDryerDryer

Check out the area

Map
118, Island Plaza, Jalan Tanjong Tokong, George Town, Penang, 10470
  • Popular LocationGurney Drive2 min drive
  • Popular LocationGurney Plaza2 min drive
  • Popular LocationKOMTAR6 min drive
  • AirportPenang (PEN-Penang Intl.)37 min drive

Room options

View all photos for King Suite with Sea View

Individually furnished, desk, laptop workspace, blackout drapes

King Suite with Sea View

  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 70 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two-Bedroom Suite

Two-Bedroom Suite

Two-Bedroom Suite

  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two-Bedroom Deluxe Studio (the 2nd room is a hall cum bedroom)

Two-Bedroom Deluxe Studio (the 2nd room is a hall cum bedroom)

Two-Bedroom Deluxe Studio (the 2nd room is a hall cum bedroom)

  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Three-Bedroom Suite

Three-Bedroom Suite

Three-Bedroom Suite

  • 116 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 7
  • 3 Queen Beds

View all photos for King Suite

Individually furnished, desk, laptop workspace, blackout drapes

King Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
The Landmark by Katana
Pool
Kitchen
Parking included
Free WiFi
3.8 out of 5, Good, (102)
The price is CA $43
per night
CA $75 total
includes taxes & fees
24 May - 25 May
The Landmark by Katana

About the area

George Town

Tanjung Bungah stay.With a stay at this Tanjung Bungah aparthotel, you'll be within half a mile (1 km) of Ibox Museum of Glass Penang and 2 miles (3 km) of Gurney Plaza. Straits Quay Mall and Penang Avatar Secret Garden are also within 2 miles (3 km).
View more Aparthotels in George TownOpens in a new window

What's nearby

  • Gurney Drive - 2 min drive
  • Straits Quay Mall - 2 min drive
  • Gurney Plaza - 2 min drive
  • KOMTAR - 6 min drive
  • Penang Hill - 10 min drive

Getting around

  • Penang Sentral - 40 min drive
  • Penang Intl. Airport (PEN) - 36 min drive

Restaurants

  • Taco Bell - 6 min walk
  • Precinct 10 - 3 min walk
  • The Coffee Bean & Tea Leaf - 2 min walk
  • Edo Ichi Japanese Cuisine 江戶一日本料理 - 2 min walk
  • Kannichikan Yakiniku Restaurant - 2 min walk

About this property

Entire place

Luxfort 118 Service Suites

3-star family-friendly aparthotel near Gurney Plaza, connected to a shopping center
There's a restaurant on site, as well as 3 coffee shops/cafes and a grocery/convenience store. Public spaces have free WiFi. Luxfort 118 Service Suites offers its guests an indoor pool, a spa tub, and a fitness center. An airport shuttle (available 24 hours) is available for a fee. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Luxfort 118 Service Suites. Self parking is free.

Smoking is allowed in designated areas at this 3-star George Town aparthotel.

  • 1 building
  • 30 guestrooms or units
  • 12 levels
  • 3 coffee shops
  • Built in 2013
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Dining venue
Luxfort 118 Service Suites offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary bottled water. These individually furnished accommodations have separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Pool/Spa

  • Indoor pool
  • Sun loungers
  • Spa tub
  • Massages

Internet

  • Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed

Restaurants on site

  • Edo Ichi

Kitchenette

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • 1 restaurant and 3 coffee shops

Bedrooms

  • Bed sheets provided
  • Extra futon mattress (surcharge)

Bathrooms

  • Shower
  • Free toiletries
  • Bidet
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • LCD TV with satellite service
  • Arcade/game room

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Sign language-capable staff
  • Soundproofing
  • Visual alarms in hallways
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Reception hall
  • Free bottled water
  • Front desk (limited hours)
  • Hair salon
  • ATM/banking services

Location highlights

  • Connected to a shopping center
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center
  • Fitness facilities nearby (discounted access)
  • Fitness classes on site
  • Pilates classes on site

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 30 rooms
  • 12 floors
  • 1 building
  • Built in 2013
  • Individually furnished

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Luxfort 118 Service Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 80 per vehicle (one-way)
  • Futon bed fee: MYR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

118 Luxfort
118 Service
Luxfort
Luxfort 118
Luxfort 118 Service Suites
Luxfort 118 Service Suites Apartment
Luxfort 118 Service Suites Apartment Penang
Luxfort 118 Service Suites Penang
Service 118
Service Suites
Luxfort 118 Service Suites Penang/Tanjung Tokong
Luxfort 118 Service Suites Apartment George Town
Luxfort 118 Service Suites George Town
Luxfort 118 Service Suites Ge
Luxfort 118 Service Suites Aparthotel
Luxfort 118 Service Suites George Town
Luxfort 118 Service Suites Aparthotel George Town

Luxfort 118 Service Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 79 reviews" "
Rating 8 - Good. 33 out of 79 reviews" "
Rating 6 - Okay. 8 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joyce

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

vin

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay, highly recommended
Stayed 2 nights in Jun 2022

10/10 Excellent

Gerry

Liked: Cleanliness, room comfort
Mid Week Romantic Sneak
Beginning with communication from Jason alerting us to early check-in to checkout the next day, everything is fine. We wish we would have discovered this location sooner. We enjoyed the comfortable room complete with amenities. Despite being in a room facing the Tanjong Tokong road our room was surprisingly quiet. Lunch at Ido Ichi in the building then dinner just across the street at No Eyed Dear. 2 of our favorite restaurants made our day & evening complete.
Stayed 1 night in Nov 2021

10/10 Excellent

Siti

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Ben, PJ

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
It's a nice and well-equipped property. Though exterior it kind of look like and seasoned building, but accommodation is well maintain and updated. Also, I accidentally left by daughter's favourite water bottle after checked out. The reception is kind enough to help me ship the bottle back to me safely. Kudos!
Stayed 1 night in Jun 2020

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service at check in Apartment and pool very clean Great location Bus to most parts of Penang leaves from front of building Supermarket coffee shop chemist Money changer in building ATM across the road Highly recommend Omara on front desk was so lovely
Stayed 10 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have been staying there for 2nd time, Customer service officer provided good services and support. I like the washer with dryer facilities.
Stayed 3 nights in Nov 2019

8/10 Good

Tan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services from the counter but no room services. I am pleased with the customer service by one of the lady colleague. She is very helpful. Might think of providing some Room Services like clearing the rubbish and changing the bath towel.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was okay :) clean friendly people, good swimming pool....
Stayed 4 nights in Jun 2019