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Red Rock Hotel

3.0 star property
3-star hotel near KOMTAR

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Photo gallery for Red Rock Hotel

Outdoor pool
Property grounds
Lobby sitting area
Standard Twin Room
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Laundry
  • Parking included

Explore the area

View in a map
202A Jalan Macalister, Georgetown, George Town, Penang, 10400
  • Penang Times Square
    ‪5 min walk‬
  • KOMTAR
    ‪9 min walk‬
  • Gurney Drive
    ‪17 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

George Town

Downtown George Town stay.Within a 10-minute walk of this Downtown George Town hotel, you'll find KOMTAR and New World Park. Penang Times Square and Loh guan Lye Specialist Centre are also within half a mile (1 km).

What's nearby

  • Penang Times Square - 5 min walk - 0.5 km
  • KOMTAR - 9 min walk - 0.8 km
  • Gurney Drive - 17 min walk - 1.5 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 3.1 km
  • Gurney Plaza - 4 min drive - 3.1 km

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 27 min drive

Restaurants

  • ‪美食中心 - ‬1 min walk
  • ‪Sin Kim San Cafe (新金山飲食中心) - ‬1 min walk
  • ‪月紅传统家乡菜肴 Yuehong Food - ‬2 min walk
  • ‪Gia Xiang Restaurant (家乡) - ‬2 min walk
  • ‪Xiang Peng Peng (Salted Chicken) - ‬1 min walk

About this property

Red Rock Hotel

3-star hotel near KOMTAR
There's a restaurant on site. WiFi is free in public spaces. A business center and meeting rooms are available. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Red Rock Hotel. The hotel can provide concierge services and wedding services. Self parking and valet parking are free.

This 3-star George Town hotel is smoke free.

  • 127 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Red Rock Hotel offers 127 air-conditioned accommodations with minibars and complimentary newspapers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Malay

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  • Kids pool
  • Parking included
  • Free WiFi
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CA $53 total
includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: MYR 60 for adults and MYR 60 for children
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 60 for adults and MYR 60 for children
  • Rollaway bed fee: MYR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

Red Rock Hotel
Red Rock Hotel Penang
Red Rock Penang
Red Rock Hotel Penang/George Town
Red Rock Hotel George Town
Red Rock George Town
Red Rock Hotel Hotel
Red Rock Hotel George Town
Red Rock Hotel Hotel George Town

Red Rock Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 215 reviews
Rating 8 - Good. 82 out of 215 reviews
Rating 6 - Okay. 76 out of 215 reviews
Rating 4 - Poor. 26 out of 215 reviews
Rating 2 - Terrible. 7 out of 215 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Tak Ming

Travelled with family
Disliked: Property conditions & facilities
a bit old and need to be renovated
Stayed 4 nights in Nov 2024

10/10 Excellent

Beng Teck

Stayed 6 nights in Mar 2024

6/10 Okay

Siu Cheung

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom is dirty. Everything is very old
Stayed 2 nights in Oct 2023

4/10 Poor

Marcus, Shah Alam

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty old and run down rooms
Stayed 2 nights in Jul 2023

6/10 Okay

SEE KWEE

Business traveller
Liked: Cleanliness, staff & service
Clean room but aged furnitures with hard mattress. Plug points faulty. Location great for foodies.
Stayed 3 nights in Jun 2023

10/10 Excellent

Roselie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Beng Teck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

8/10 Good

Tan Chong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good location in the heart of the town with plenty of dining options. The hotel is a little old though.
Stayed 3 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A free & easy weekend getaway

Best thing about this hotel is its free & spacious on site parking for a hotel located right in the city centre The 2nd best thing is the choice of eateries located within walking distance from the hotel
Stayed 3 nights in May 2022

6/10 Okay

Yeap

Stayed 1 night in Mar 2022

10/10 Excellent

SOPAH

Stayed 1 night in Mar 2022

8/10 Good

N PUSPHAVALLI

Travelled with family
Liked: Cleanliness, room comfort

Plenty of eatery nearby

We stayed 3 nights and the room was comfortable. The aircon was not so cooling on the 1st day, after feedback, it was better. Complimentary breakfast has limited quantity and variety.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Wifi is very poor. Room service can improve. Need to replace necessary items in the hotel such as iron board and iron (very bad condition). Location is good. counter staff is friendly. Breakfast is ok very limited items and staff is not approachable to ask for help.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience staying in Red Rock hotel

The hotel is old and in terrible condition. Faulty power sockets, faulty water heater. Bed is very hard. Old thin blankets. Asked for extra pillow but was rejected. Wifi was unstable. Overall uncomfortable stay.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Dec 2019

8/10 Good

Teoh

Liked: Cleanliness, staff & service
Very convenient location. Lots of food outlets too.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your money here

Reception didn’t have my booking. When they finally have it, they gave me the wrong room. The correct room was poorly maintained with ants crawling around. Bathtub was badly clogged by a huge chunk of hair which I guess has been left there for eons. Attitude of staff was rude as well. They were uninterested in our requests.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
So so only.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed is hard. I had problem sleeping or resting on bed as I spent about 40% of the time in the room. Hardly able to sleep more than 2 hours at a time. The hotel doesn't provide had towel. . In the middle of the night there's no hot water to take a showet if you needed one. Ammemities & room service is good.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience and condition room bad. My wife can’t sleep due to the bed keep on come out sound when she move her body.
Stayed 1 night in Jun 2019

6/10 Okay

Petrus, australia

Travelled with partner
Disliked: Amenities, property conditions & facilities
electricity breakdown in the room change of room with a connecting door where you could hear every word next door. swimming pool out of order. breakfast ok windows dirty
Stayed 6 nights in May 2019

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service
The location is strategic... lots of eatery shops & shopping malls... staffs are friendly. The swimming pool needs to put more effort to maintain it or else it can transform to a garden or gym room or a park.
Stayed 3 nights in May 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018