As a guest of Shangri-La's Rasa Sayang Resort and Spa, Penang, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A children's pool, a spa tub, and a fitness center are also featured at the luxury Shangri-La's Rasa Sayang Resort and Spa, Penang. An area shuttle within 15.00 km and a shopping center shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 5-star George Town resort.
- 304 guestrooms or units
- 8 levels
- 3 dining venues
- 2 bars or lounges
- Built in 1973
- Kid's club (free)
- Supervised kid's activities (surcharge)
- Childcare (surcharge)
- Umbrellas for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Car service
- Tour and ticket information
- Wedding services available
- BBQ grill(s)
- Outdoor picnic space
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- Smoking in designated areas
Family Friendly Amenities
- Family property
- Number of outdoor pools - 2
- Children's pool
- Free WiFi
- Outdoor tennis courts - 3
- Children's club (free)
- Free area shuttle
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Playground on site
- Miniature golf on site
- Free cribs/infant beds
Available in all rooms:
Available in some public areas:
Free long-term parking
, Free self parking
, Offsite parking discounted rates available
Airport: Penang Intl. Airport (PEN) (30.6 km / 19 mi)
Property shuttles: Free area shuttle within 15.00 km and shopping center shuttle; airport shuttle
Parking: Free self parking and extended parking
Shangri-La's Rasa Sayang Resort and Spa, Penang offers 304 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets. This George Town resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
- Deep soaking tub
- In-room dining (24 hours)
- LCD television
- Satellite channels
- Premium channels
- Coffee maker
- Luxury bedding
- Pillow options
- Separate shower and tub
- Cribs (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Nightly turndown service
- Childcare in room (surcharge)
- Hair dryer
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Air conditioning
- Ensuite bathroom
- Connecting rooms available
- Toothbrush and toothpaste
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.
Spice Market Cafe - This restaurant specializes in international cuisine and serves breakfast and dinner.
Pinang Restaurant & Bar - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Feringgi Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.
- Body treatments
- Facial treatments
- Number of treatment rooms 11
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Sauna in spa
- Spa tub in spa
- Minimum age to access spa is 16
- Hot stone massage
- Swedish massage
- Detoxification wrap
- Check-in time starts at 3:00 PM
- Minimum check-in age is: 18
- Check-in time ends at 11:00 PM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Front desk staff will greet guests on arrival.
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Rollaway/extra beds are available for MYR 180.0 per night.
- Free cribs (infant beds)!
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- Please note, some room types at this property are not available when booking a stay with children.
- One child stays free
- Debit cards not accepted
- Staffed front desk
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- gap period enforced between guest stays 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: MYR 0.00 per accommodation, per night
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for continental breakfast: MYR 89 for adults and MYR 45 for children (approximately)
- Rollaway bed fee: MYR 180.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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