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Holiday Inn Express & Suites Williams by IHG

3.0 star property
3-star spa hotel in Downtown Williams

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Photo gallery for Holiday Inn Express & Suites Williams by IHG

Free daily buffet breakfast
Room amenity
Desk, laptop workspace, blackout drapes, soundproofing
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1150 W. Cataract Lake Road, Williams, AZ, 86046
  • Place, Thunder Eagle Native Art
    ‪10 min walk‬
  • Place, Pete's Route 66 Gas Station Museum
    ‪12 min walk‬
  • Place, Canyon Coaster Adventure Park
    ‪2 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(81 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Williams

Downtown Williams stay.Within a 15-minute walk of this Downtown Williams hotel, you'll find Williams Visitor Center and Thunder Eagle Native Art. Pete's Route 66 Gas Station Museum and Buckskinner Park are also within 2 miles (3 km).

What's nearby

  • Thunder Eagle Native Art - 10 min walk - 0.9 km
  • Williams Visitor Center - 10 min walk - 0.9 km
  • Pete's Route 66 Gas Station Museum - 12 min walk - 1.0 km
  • Canyon Coaster Adventure Park - 2 min drive - 2.3 km
  • Kaibab National Forest Headquarters - 3 min drive - 1.9 km

Getting around

  • Williams Depot - 12 min walk
  • Flagstaff Pulliam Field (FLG) - 37 min drive

Restaurants

  • ‪Love's Travel Stop - ‬3 min drive
  • ‪Maverick Fuel - ‬2 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Circle K - ‬13 min walk
  • ‪The Long Horn Saloon - ‬19 min walk

About this property

Holiday Inn Express & Suites Williams by IHG

3-star spa hotel in Downtown Williams
Holiday Inn Express & Suites Williams by IHG offers its guests a full-service spa and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

You'll find a business center on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express & Suites Williams by IHG. Self parking is free.

This 3-star Williams hotel is smoke free.

  • 81 guestrooms or units
  • 3 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express & Suites Williams by IHG offers 81 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 45-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Williams-Grand Canyon Area
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 1,448 reviews
The price is CA $168
CA $197 total
includes taxes & fees
Apr 14 - Apr 15
La Quinta Inn & Suites by Wyndham Williams-Grand Canyon Area

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 45-inch LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 9 2025 to April 20 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Williams Hotel
Holiday Inn Express Williams
Holiday Inn Express Suites Williams
Holiday Inn Express Suites Williams by IHG
Holiday Inn Express Suites Williams an IHG Hotel
Holiday Inn Express & Suites Williams by IHG Hotel
Holiday Inn Express & Suites Williams by IHG Williams
Holiday Inn Express & Suites Williams by IHG Hotel Williams

Holiday Inn Express & Suites Williams by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 468 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 143 out of 1003 reviews
Rating 4 - Poor. 86 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ziad

Stayed 2 nights in Dec 2025

2/10 Terrible

Leah

Stayed 1 night in Dec 2025

6/10 Okay

Donna

Travelled with family
Liked: Staff & service, room comfort
The hall carpeting was dirty. Housekeeping piled sheets and towels in the hallway. I even tripped on some sheets. Our toilet didn't flush properly and we had to ask for a plunger. Gratefully, it arrived very quickly.
Stayed 1 night in Dec 2025

6/10 Okay

stacey, CHANDLER

Stayed 1 night in Dec 2025

6/10 Okay

Cynthia

Travelled with family
Disliked: Amenities
Breakfast menu limited, and not well restocked. Need some well done cleaning inside room , you can see molding bathrooms, dirt floors corners and need TLC for sure.. some fresh paint .
Stayed 2 nights in Dec 2025

8/10 Good

Ryan

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
This hotel was clean and staff was friendly.
Stayed 1 night in Dec 2025

2/10 Terrible

Rick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was un repaired water damage on the ceiling. The TV was broken. The pool and jacuzzi were closed. Soda and snack machines were out of order. The shower and room were disgusting. There was dirt and hair in the shower. Pee drips on the side of the toilet. The headboards were peeling and dirty.
Stayed 2 nights in Dec 2025

2/10 Terrible

David

Stayed 1 night in Dec 2025

10/10 Excellent

Israel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here with my wife and kids
Stayed 2 nights in Nov 2025

2/10 Terrible

Steve

Travelled with family and small children
Disliked: Amenities
We did not enjoy our stay. I stood at the front desk for like 5 minutes before some one came to check us in and then I picked this hotel specifically for the indoor pool and we showed up to find out it was closed! The rooms weren’t very nice and the beds were uncomfortable. Our room said it slept 6, 2 queen beds and a pull out couch, well the pull out couch was a twin and could only sleep one person so one of my kids had to sleep on the floor, not to mention the mattress was soo bad you could feel every spring coming through! Only plus was the breakfast was good!
Stayed 1 night in Dec 2025

6/10 Okay

jose

Travelled with family and small children
Liked: Property conditions & facilities
The hotel is very clean new. food very good but housekeeper service terribly room duty refrigerator full old food forget to put plastic bags ans cans and bedding soo bad looks same sheet fron other customers we complying but lobby sorry we take next time l will send photos to probed
Stayed 1 night in Dec 2025

10/10 Excellent

Larry, Surprise

Liked: Cleanliness, staff & service, property conditions & facilities
Good parking, Breakfast, and quiet.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
clean rooms, helpful staff..
Stayed 5 nights in Sep 2025

2/10 Terrible

LAURA

Travelled with family
Disliked: Amenities
TERRIBLE hotel, terrible staff. I would NEVER recommend staying at this property. Dirty, rude front desk manager, broken pool with no commitment to fixing the issue, and zero customer service skills at this property. Do yourself a favor and DO NOT BOOK with this property.
Stayed 2 nights in Dec 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean rooms.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice with a king bed. Clean with fridge and microwave. First floor right across from breakfast and the ice machine. Good breakfast with eggs and crispy bacon. Coffee was decent and waffle machine plus all the rest of the yummy breakfast bar. All staff members were very courteous and helpful. I'll come back again. 😁
Stayed 2 nights in Dec 2025

8/10 Good

michelle Joseph

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay of our lives Two older front desk hobbits terribly rude
Stayed 2 nights in Nov 2025

8/10 Good

Dalia

Travelled with family
Liked: Cleanliness, staff & service, amenities
went to the polar express stayed here. Room was clean breakfast was great!
Stayed 1 night in Nov 2025

8/10 Good

Marsha

Stayed 1 night in Nov 2025

4/10 Poor

chetan, Scottsdale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Good place , had a little worn out upholstery, missing room footwear for guests to use inside washroom, missing toiletries like toothpaste, brush, to namw a few. So a bit overpriced
Stayed 1 night in Nov 2025

8/10 Good

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

dexter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Nov 2025

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Vania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Kristine

Stayed 1 night in Nov 2025