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Del Carmen Concept Hotel

3.5 star property
3.5-star inn near Guadalajara Cathedral, connected to a rail/subway station

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Photo gallery for Del Carmen Concept Hotel

Room
Balcony
Basic Room
Lobby
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle Jacobo Galvez No. 45, Zona Centro Historico, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪10 min walk‬
  • Teatro Diana
    ‪17 min walk‬
  • Minerva Roundabout
    ‪6 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪32 min drive‬

Room options

View all photos for Room

Room

Room

  • 55 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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Suite

Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room

Basic Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Tamayo

Master Suite Tamayo

Master Suite Tamayo

  • 55 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Soriano

Alcoba Soriano

Alcoba Soriano

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Guadalajara

Downtown Guadalajara stay.With a stay at this Downtown Guadalajara inn, you'll be within half a mile (1 km) of Guadalajara Cathedral and 2 miles (3 km) of Teatro Diana. Acuario Michin and Minerva Roundabout are also within 3 miles (5 km).
View more Inns in GuadalajaraOpens in a new window

What's nearby

  • Guadalajara Cathedral - 10 min walk - 0.9 km
  • Teatro Diana - 17 min walk - 1.5 km
  • Avienda Chapultepec - 3 min drive - 2.3 km
  • Minerva Roundabout - 6 min drive - 6.0 km
  • US Consulate General Guadalajara - 7 min drive - 6.4 km

Getting around

  • Juarez Station - 4 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • ‪Chai - ‬1 min walk
  • ‪Cafe D Val - ‬3 min walk
  • ‪Villa Madrid" Restaurant - ‬2 min walk
  • ‪Tacos de Asada "La Palmita - ‬2 min walk
  • ‪La Gozadera Cantina Bar - ‬1 min walk

About this property

Del Carmen Concept Hotel

3.5-star inn near Guadalajara Cathedral, connected to a rail/subway station
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at Del Carmen Concept Hotel.

This 3.5-star Guadalajara inn is smoke free.

  • 9 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Del Carmen Concept Hotel offers 9 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, bathrobes, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 74 to 219 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Del Carmen Concept Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 74 to 219 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Carmen Concept Hotel Guadalajara
Carmen Concept Hotel
Carmen Concept Guadalajara
Carmen Concept
Del Carmen Concept Hotel Inn
Del Carmen Concept Hotel Guadalajara
Del Carmen Concept Hotel Inn Guadalajara

Del Carmen Concept Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 80 out of 183 reviews
Rating 8 - Good. 59 out of 183 reviews
Rating 6 - Okay. 23 out of 183 reviews
Rating 4 - Poor. 13 out of 183 reviews
Rating 2 - Terrible. 8 out of 183 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Stayed 7 nights in Mar 2025

8/10 Good

Eusbaldo, las vegas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in the heart of downtown Guadalajara, and it’s a great deal for the price. I had a wonderful time until I returned from a night out. It was dark, and all the doors were locked. I had to call the hotel, and the night guard/receptionist was not very helpful. I left my keys at the desk when I went out, and he asked me a bunch of questions, but not the right ones. I gave him my room number, my ID, and my reservation on my phone, but he still gave me a hard time. I just wanted to go to my room. He kept telling me I was in the wrong room and had me standing there at 3 a.m. Finally, he gave me a key, but it was the wrong one. I had to go back downstairs to get the right key. The hotel is great, but the night guard made the whole experience a bit unpleasant. I will stay here again because it’s a beautiful hotel, but hope that part of my experience doesn’t happen again.
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Not the best,better stays elsewhere

Very loud. I was placed in room Carrington that was so loud, I could not sleep from the road work.
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Stayed 2 nights in Jul 2024

4/10 Poor

Octavio

Travelled with family
Disliked: Property conditions & facilities
Hot water and internet was coming in and out all time . Shower head was not working properly , no air conditioning. There was a gap on the door on the shower
Stayed 10 nights in Feb 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
The rooms have been carefully designed and represent the work of an individual artist.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Del Carmen is great facility with very helpful staff, beautiful comfortable rooms, and a good location. I would highly recommend the “chia” restaurant for its food, service, community vibe and its manager Morris (sp?). The only con was that the front desk does not appear to be 24 / 7 and we arrived late, due to a delayed flight.
Stayed 2 nights in Jan 2024

6/10 Okay

Graeme

Stayed 3 nights in Jan 2024

8/10 Good

Jesus Antonio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

patricia

Stayed 3 nights in Sep 2023

4/10 Poor

HUGO

Liked: Cleanliness, property conditions & facilities, room comfort

5 out of 10 experience

Not a 24 hr service. I had to knock on door to get in at night time. Cable TV was not working and request to fix it but never did.
Stayed 1 night in Aug 2023

10/10 Excellent

Thalia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito hotel, el desayuno buenísimo !!!
Stayed 3 nights in Jun 2023

10/10 Excellent

Yves

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very quirky and affordable. Nice staff and good food and service
Stayed 3 nights in Apr 2023

2/10 Terrible

Jackeline

Stayed 3 nights in Apr 2023

6/10 Okay

Todd

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

JACK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Del Carmen is right in the middle of restaurants and shopping and just a short walk to Guadalajara's historic centre. The attached restaurant provides great value and we enjoyed both our lattes and breakfast. I highly recommend Del Carmen.
Stayed 4 nights in Feb 2023

6/10 Okay

diana

Travelled with group
Liked: Cleanliness, staff & service, amenities
The elevator was broken and stairs did not have enough light. The towels were nor very confortable and the room itself is designed in a way that was not comfortable. The restaurant was great and the location is ideal, very close to the cetro historico.
Stayed 3 nights in Nov 2022

2/10 Terrible

Oscar

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
The room was well decorated with cool art. Staff seemed really nice…but that’s about it. Our key worked half the time. The other half we had to get someone from the staff to let us in since the key would not work. They said they were going to get a locksmith to fix the issue but that never happened. Also, it is very loud with the lobby/restaurant downstairs. They set up a weekend brunch nice and early and you can hear all the table being dragged and set up. And last but not least, we had no hot water to shower with the last two days. Would not recommend and will not be back.
Stayed 3 nights in Oct 2022

8/10 Good

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
s
Stayed 1 night in Sep 2022

2/10 Terrible

Robert

Stayed 1 night in Aug 2022

2/10 Terrible

Jorge, Los Angeles

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel concept is charming, we stayed there before. BUT currently in 2022 several of the hotel items (elevators, phones, TVs) are broken or in need a major repairs. The roof leaks in some rooms. What’s more frustrating is that hotel administration is dismissive and unresponsive of the guests concerns, and request. While the day-to-day staff is nice, they can’t solve most issues and only provide an email address for the “supervisor” who was supposedly out of town, didn’t bother to reply an email explaining several of the hotel issues. The hotel staff doubles up as the restaurant staff (Chai), so it seems like the restaurant downstairs is the main priority and the hotel rooms are mostly ignored. Please avoid this hotel until the management decides to resolve the leaky room, the broken elevator, the lack of internet, and the broken phone and no signal TVs! El concepto de hotel es encantador, nos alojamos antes allí. PERO actualmente en 2022, varios de los elementos del hotel (ascensores, teléfonos, teles) están descompuestos o necesitan reparaciones URGENTES. El techo gotea en algunas habitaciones. Lo que es más frustrante es que la administración del hotel es desdeñosa y no responde a las preocupaciones y solicitudes de los huéspedes. Si bien el personal en el hotel es cortes no pueden resolver la mayoría de los problemas ¡Evite este hotel hasta que la gerencia decida resolver las fugas, el ascensor roto, la falta de Internet, el teléfono roto y TV sin señal!
Stayed 2 nights in Jul 2022

8/10 Good

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms are super cute. Very unique and trendy. The staff was very friendly and helpful. We also loved that lots of attractions were walking distance (la catedral, el Mercado San Juan de Dios, y Hospicio Cabañas). There were a few problems with the climate in our room. It had a strong smell of humidity and it was super hot. But the staff was super helpful and accommodated us in a different room right away. Also, there is a restaurant downstairs so be ready to wear earplugs if you do not wish to be woken up by the noise in the early morning.
Stayed 7 nights in Mar 2022

10/10 Excellent

Elias

Stayed 1 night in Feb 2022