Hotel Portobelo

3.0 star property
3-star hotel near Expo Guadalajara

Choose dates to view prices

Hotel Portobelo

Photo gallery for Hotel Portobelo

Lobby sitting area
Free self parking
Building design
Standard Room
Breakfast served, Mexican cuisine

Overview of Hotel Portobelo

Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Popular LocationGuadalajara Cathedral11 min walk
  • Popular LocationDegollado Theater16 min walk
  • Popular LocationUS Consulate General Guadalajara17 min walk
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)32 min drive

Room options

Standard Double Room (Dos Camas Matrimoniales)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Guadalajara

Heart of Guadalajara.With a stay at this Downtown Guadalajara hotel, you'll be within half a mile (1 km) of Guadalajara Cathedral and 3 miles (5 km) of US Consulate General Guadalajara. Parque Revolucion and Museo de las Artes Universidad de Guadalajara are also within half a mile (1 km).

What's nearby

  • Guadalajara Cathedral - 11 min walk
  • Degollado Theater - 16 min walk
  • US Consulate General Guadalajara - 17 min walk
  • Teatro Diana - 19 min walk
  • Avienda Chapultepec - 19 min walk

Getting around

  • Juarez Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • Tacos el Pastorcito - 1 min walk
  • Restaurante Bar Milenarios - 3 min walk
  • Okuma - 1 min walk
  • Chai - 3 min walk
  • Vancouver Wings - 2 min walk

About this property

Hotel Portobelo

3-star hotel near Expo Guadalajara
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hotel Portobelo. Self parking is free. The property offers extended parking privileges.

This 3-star Guadalajara hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 4 levels
  • Built in 2007
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Portobelo offers 86 accommodations with safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and first-run movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free offsite parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–noon: MXN 130-350 for adults and MXN 130-350 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • First-run movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 130–350 for adults, and MXN 130–350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 907 out of 1196 reviews" "
Rating 8 - Good. 217 out of 1196 reviews" "
Rating 6 - Okay. 39 out of 1196 reviews" "
Rating 4 - Poor. 9 out of 1196 reviews" "
Rating 2 - Terrible. 24 out of 1196 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Enri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Jan 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Personal Always helpful and great service. Good part of town close to everything.
Stayed 1 night in Jan 2024

6/10 Okay

Alden, CHICAGO

Travelled with group
Disliked: Amenities
It's okay. Check in takes forever and they double charged me for a stay I prepaid for. It's in an okay area, across the street from a park. Lots of restaurants/shopping in the area.
Stayed 4 nights in Nov 2023

2/10 Terrible

Kip

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I was overcharged for lot more than I booked for with Expedia
Stayed 5 nights in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice modern hotel with comfortable beds & amenities. Staff was great
Stayed 2 nights in Dec 2023

8/10 Good

Eduardo, Managua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In general very good hotel. Extremely dissapointed with service at restaurant for breakfast.
Stayed 3 nights in Dec 2023

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Christian a

Stayed 1 night in Dec 2023