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Krystal Urban Guadalajara

3.5 star property
3.5-star hotel near Minerva Roundabout

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Photo gallery for Krystal Urban Guadalajara

Experience the welcoming atmosphere of Crystal Urban, where a spacious patio area invites relaxation and a beautifully landscaped garden surrounds the property.
Enjoy a panoramic city view from the comfort of this stylish room featuring two single beds and a spacious desk area.
Relax in our spacious lobby with a high ceiling, comfortable seating area, and a large bookshelf.
Step up to the Crystal Urban Hotel, where a beautiful entrance welcomes you to a modern retreat.
Stunning central staircase flanked by glass panels, set against a grid-patterned ceiling.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130
  • Minerva Roundabout
    ‪10 min walk‬
  • US Consulate General Guadalajara
    ‪3 min drive‬
  • Expo Guadalajara
    ‪4 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

9.0 out of 10
Wonderful
(72 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Double Beds

7.8 out of 10
Good
(7 reviews)
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

9.0 out of 10
Wonderful
(48 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Guadalajara

Zona Minerva stay.Your stay at this Zona Minerva hotel places you within 3 miles (5 km) of Minerva Roundabout and US Consulate General Guadalajara. Expo Guadalajara and Guadalajara Cathedral are also within 3 miles (5 km).

What's nearby

  • Minerva Roundabout - 10 min walk - 0.9 km
  • Applicant Service Center - 12 min walk - 1.1 km
  • US Consulate General Guadalajara - 3 min drive - 3.1 km
  • Expo Guadalajara - 4 min drive - 3.5 km
  • Guadalajara Cathedral - 5 min drive - 4.2 km

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Super Salads - ‬1 min walk
  • ‪Royal Yak - ‬1 min walk
  • ‪Chili's - ‬3 min walk
  • ‪Vancouver Wings Minerva - ‬1 min walk
  • ‪La Vaca de Troya - ‬3 min walk

About this property

Krystal Urban Guadalajara

3.5-star hotel near Minerva Roundabout
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Krystal Urban Guadalajara. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Guadalajara hotel.

  • 1 building
  • 140 guestrooms or units
  • 14 levels
  • Meeting rooms
  • Built in 2015
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Urban Guadalajara offers 140 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 305 for adults and MXN 218 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 305 for adults and MXN 218 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Krystal Urban Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 968 out of 1438 reviews
Rating 8 - Good. 283 out of 1438 reviews
Rating 6 - Okay. 106 out of 1438 reviews
Rating 4 - Poor. 40 out of 1438 reviews
Rating 2 - Terrible. 41 out of 1438 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Renny

Stayed 4 nights in Apr 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien el hotel limpio y buena ubicacion
Stayed 2 nights in Apr 2025

10/10 Excellent

Arturo

Stayed 1 night in Apr 2025

10/10 Excellent

Aureliano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Raymond A

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Enjoyed our stay 😁

Enjoyed our stay. Rooms were clean. Towels good but a little tattered. Restaurant service was slow late afternoon but food was good. Good location!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Marcel Guido Ferras, doral

Stayed 4 nights in Mar 2025

10/10 Excellent

Ramon

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Lorena

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Jessica

Stayed 3 nights in Mar 2025

10/10 Excellent

Adrian Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco Javier

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Concierto de shakira

Todo está relativamente cerca y en buen punto de la zona de Guadalajara
Stayed 2 nights in Mar 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never disappointed.
Stayed 1 night in Mar 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and hard working. It's convenient to have both a restaurant and a Starbucks on property. I would always look forward to enjoying a night cap with my wife. Thank you Krystal Urban for making my wife and I feel at home!!! 😁
Stayed 3 nights in Mar 2025

10/10 Excellent

Abelardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Hilda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were excellent and I got a junior suite with a nice view! The staff were so professional and helpful. I would come back to this hotel again.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and we got a balcony in our junior suite
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bn
Stayed 3 nights in Feb 2025

10/10 Excellent

Arnoldo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Work in the safety and cleaning the bathroom and better towels
Stayed 4 nights in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Cecilia, Discovery Bay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

8/10 Good

Diana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sería conveniente mencionar que las ventanas de la habitación no se abren, mi acompañante era claustrofóbico
Stayed 1 night in Jan 2025