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Krystal Urban Guadalajara

3.5 star property
3.5-star hotel near Minerva Roundabout
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Photo gallery for Krystal Urban Guadalajara

Property entrance
Property entrance
Lobby sitting area
Interior detail
Junior Suite, 2 Double Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry

Explore the area

View in a map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130
  • Minerva Roundabout
    ‪10 min walk‬
  • US Consulate General Guadalajara
    ‪3 min drive‬
  • Expo Guadalajara
    ‪4 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

9.0 out of 10
Wonderful
(83 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Double Beds

8.6 out of 10
Excellent
(11 reviews)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

9.0 out of 10
Wonderful
(53 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Guadalajara

Zona Minerva stay.Your stay at this Zona Minerva hotel places you within 3 miles (5 km) of Minerva Roundabout and US Consulate General Guadalajara. Expo Guadalajara and Guadalajara Cathedral are also within 3 miles (5 km).

What's nearby

  • Minerva Roundabout - 10 min walk - 0.9 km
  • US Consulate General Guadalajara - 3 min drive - 3.1 km
  • Expo Guadalajara - 4 min drive - 3.5 km
  • Guadalajara Cathedral - 5 min drive - 4.2 km
  • Andares Shopping Center - 7 min drive - 5.7 km

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Royal Yak - ‬1 min walk
  • ‪Café P’al Real - ‬2 min walk
  • ‪Vancouver Wings - ‬2 min walk

About this property

Krystal Urban Guadalajara

3.5-star hotel near Minerva Roundabout
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Krystal Urban Guadalajara. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Guadalajara hotel.

  • 1 building
  • 140 guestrooms or units
  • 14 levels
  • Meeting rooms
  • Built in 2015
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Urban Guadalajara offers 140 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 305 for adults and MXN 218 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 305 for adults and MXN 218 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Krystal Urban Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1023 out of 1475 reviews
Rating 8 - Good. 271 out of 1475 reviews
Rating 6 - Okay. 106 out of 1475 reviews
Rating 4 - Poor. 37 out of 1475 reviews
Rating 2 - Terrible. 38 out of 1475 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Juan Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Israel, Mesquite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 recommend
Stayed 1 night in May 2025

10/10 Excellent

Evert Rodolfo

Stayed 1 night in May 2025

10/10 Excellent

Norma Pozos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Kristal offers clean, comfortable rooms, professional service, and a great location. The staff was friendly and efficient, and the overall atmosphere was welcoming. Highly recommended for both business and leisure stays.
Stayed 7 nights in May 2025

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very proffessional and courteous in addition to the precious, spacious and cleanliness.
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen cervicio
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i really enoyed our stay in this Hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Gerardo

Stayed 1 night in Apr 2025

10/10 Excellent

Miguel

Stayed 1 night in May 2025

6/10 Okay

Mauricio

Business traveller
Liked: Cleanliness, staff & service
Disappointing Pattern Despite a Great Location I’ve stayed at this hotel twice, and while I initially had a generally positive impression—thanks to its great location and overall comfort—both stays were disrupted in the exact same way, which unfortunately changes my overall recommendation. During my first visit, everything went smoothly until the last few nights, when a large group of teenagers arrived. They were yelling, playing with a ball in the hallways, and running through the corridors late at night. Resting became nearly impossible. I reported the issue to the front desk, but nothing was done to address the situation. Despite this, I decided to give the hotel another try, thinking it was just a one-time inconvenience. Unfortunately, the same thing happened again. During my second stay, another large group—apparently a youth soccer team—checked in (at least two buses), and once again the noise levels were completely disruptive. The exact same scenario unfolded: loud noise, running in the hallways, and no resolution from hotel staff. At this point, it seems this is not a one-off issue but a recurring pattern, likely due to the hotel regularly hosting youth sports teams. If you’re looking for a place to truly rest, this may not be the right choice. It’s disappointing to write this, because I genuinely liked the hotel and its location. But I wish someone had warned me—so I’m writing this in case it helps future guests set expectations.
Stayed 2 nights in Apr 2025

10/10 Excellent

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff, clean room, plenty of tasty food choices nearby.
Stayed 4 nights in Apr 2025

10/10 Excellent

Loida, Marysville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , nice clean , comfortable rooms, great food options, close to interesting places.
Stayed 3 nights in Apr 2025

10/10 Excellent

Raul, Cancun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

cholong

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located
Stayed 8 nights in Apr 2025

8/10 Good

Massfumi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Renny

Stayed 4 nights in Apr 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien el hotel limpio y buena ubicacion
Stayed 2 nights in Apr 2025

10/10 Excellent

Arturo

Stayed 1 night in Apr 2025

10/10 Excellent

Aureliano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Raymond A

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Enjoyed our stay 😁

Enjoyed our stay. Rooms were clean. Towels good but a little tattered. Restaurant service was slow late afternoon but food was good. Good location!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Marcel Guido Ferras, doral

Stayed 4 nights in Mar 2025

10/10 Excellent

Ramon

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Lorena

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Jessica

Stayed 3 nights in Mar 2025