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"very good except for noise in the hall and a dog barking in the early morning hours. Very good breakfast. " More

By goodnight66666, from Burlington, ON, Canada on Thu 19 Sep 2013

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Hotel Description

3-star hotel perfect for exploring Burlington

Heart of Burlington

You'll find Lil' Monkeys and Amazing Adventures Playland within 2 miles (3 km) of this hotel. Paletta Lakefront Park and Lake Ontario are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. Enjoy the sauna and free perks like buffet breakfast and free self parking.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 110 guestrooms also offer WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$89* Per night/room 25 Apr. - 26 Apr.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Hotel ratings based on 8 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Quality Hotel

Everyone (1) Family (1)
2 out of 5
Property was well maintained on the outside but the room was an utter disaster...found mold in bathroom and by windows . Cobwebs everywhere. Tub had small leak onto floor. Pool was broken down. Not worth the money I had to spend to stay there. And when I complained it was shrugged off.

Posted by on 4 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by BHarrison

We sincerely apologize that the pool was not up and running during your stay. I am happy to report we are filling it now and it should be good in a day or two. We are also making significant improvements with carpet and vinyl in the coming month. We hope you'll visit us again soon with our new improvements. Warm regards,

5 out of 5

Very friendly staff, clean and highly recommended

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The staff was so friendly! The morning breakfast included both hot and cold foods, which was nice. We didn't have time for the pool, but I looked around and everything looked great. I will definitely stay here again when I return for family functions.

Posted by , from Hastings, ON K0L, Canada on 24 Feb. 2012

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2 out of 5

Posted by on 16 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by BHarrison

Thank you for choosing the Quality Hotel Burlington. Warm regards,

4 out of 5
very good except for noise in the hall and a dog barking in the early morning hours. Very good breakfast.

Posted by , from Burlington, ON, Canada on 19 Sep. 2013

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5 out of 5

You have to stay here!!1

This hotel has gone through a dramatic transformation; I The Hotel has rebranded to the Quality Hotel and they have done an unbelievable renovation. Everything thing has been gutted and for the price they charge, it is an amazing value. You have to stay here to see it for urself, you wont be disappointed!!!

Posted by on 17 Dec. 2008

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1 out of 5

You get what you pay for!

The hotel is loud with little or no soundproofing. We had the misfortune of staying there while there was a group of poorly supervised preteens staying there. They chose to run back and forth between rooms all night and we were subjected to banging doors and loud children all night long. The hotel staff did respond to our complaints in a timely manner, but were unable to correct the situation. Bottom line for us, no sleep after a long drive. The following morning we discovered a filthy bathtub. It took housekeeping over an hour to respond to that complaint, and when they did the housekeeper choose to get mouthy with us because we had complained. The overall cleanliness of the room was less than acceptable. One bath towel for two guests. Poorly functioning mini fridge (coulldn't even keep our water cold let alone freeze anything.) The pool is over chloronated to the point of burning your eyes when you enter the pool area. We were offered a fifteen dollar discount to compensate us for our trouble. That's five dollars off the rate per night. Had gas not been so expensive, I would have slept in my car. Think very carefully before you stay here!

Posted by on 27 Feb. 2008

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2 out of 5

Allows multiple pets!!!

The staff were very friendly, and the hotel is accomodating for pets!!! Other than that, the building is tired and in need of updating. Not very clean throughout building - and rooms didn't feel very sanitary. Mold on ceiling above tub. Very dark rooms. Room seemed quite small.

Posted by on 24 Feb. 2007

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3 out of 5

Best Deal in Burlington

2.5 Star. Very Clean! Great price. 2nd Flr room perfect. King bed very comfy. TV/Cable excellent. Good continental breakfast. Friendly and professional service at front desk and at continental breakfast room (3rd flr). Rating mainly based on age of hotel and HVAC.

Posted by on 22 Oct. 2006

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Property Features

Quality Hotel offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite business center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Quality Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3-star Burlington hotel.

  • 1 building
  • 110 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (46.6 km / 29 mi)
  • Train station: Bronte Station (9.7 km / 6 mi)
  • Parking: Free self parking

Room Amenities

Quality Hotel offers 110 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Jakes Oyster Bar - This restaurant specializes in seafood.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Maximum 2 per room (weight limit: 30 lbs)

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 4.50 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Burlington
  • Quality Hotel Burlington
  • Quality Hotel Hotel
  • Quality Hotel Burlington
  • Quality Hotel Hotel Burlington
url importing https://www.travelocity.ca/Hamilton-Hotels-Quality-Hotel.h25393-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.