Staybridge Suites Hamilton Downtown by IHG

3.0 star property
3-star hotel near Art Gallery of Hamilton

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Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Fridge, microwave, stovetop, coffee/tea maker
Point of interest
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Hamilton Convention Centre
    ‪3 min walk‬
  • TD Coliseum
    ‪5 min walk‬
  • McMaster University
    ‪5 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

Suite, 1 Bedroom, Kitchen (Dining)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (Dining)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony (Dining, Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(46 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Kitchen (Dining)

9.2 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Hamilton

City center stay.Within a 10-minute walk of this Central Hamilton hotel, you'll find Art Gallery of Hamilton and Hamilton City Hall. Hamilton Convention Centre and TD Coliseum are also within half a mile (1 km).

What's nearby

  • Hamilton Convention Centre - 3 min walk - 0.3 km
  • Art Gallery of Hamilton - 3 min walk - 0.3 km
  • TD Coliseum - 5 min walk - 0.5 km
  • Mohawk College - 4 min drive - 2.9 km
  • McMaster University - 5 min drive - 3.7 km

Getting around

  • Hamilton GO Centre - 12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Coop Wicked Chicken - ‬3 min walk
  • ‪A&W Restaurant - ‬2 min walk
  • ‪La Luna - ‬4 min walk

About this property

Staybridge Suites Hamilton Downtown by IHG

3-star hotel near Art Gallery of Hamilton
Staybridge Suites Hamilton Downtown by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Staybridge Suites Hamilton Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

  • 129 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2012
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Staybridge Suites Hamilton Downtown by IHG offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Languages

English

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 19.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night
  • Weight limit: 49 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Staybridge Suites Hamilton Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1005 reviews
Rating 8 - Good. 281 out of 1005 reviews
Rating 6 - Okay. 91 out of 1005 reviews
Rating 4 - Poor. 42 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Stayed 1 night in May 2025

10/10 Excellent

alexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun and entertaining
Stayed 1 night in May 2025

8/10 Good

Judy

Stayed 2 nights in May 2025

8/10 Good

Meghan

Travelled with group
Liked: Cleanliness, staff & service
Breakfast was a real great surprise. Much better than what is expected for a continental breakfast. Our main concern was that we found the room noisy.
Stayed 1 night in May 2025

8/10 Good

Lezley

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Stanislaus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While close to many main areas; many homeless and drug users hanging around the property (Tim Horton’s). Room was great as was staff and service. Makes up for the area. I would recommend air fresheners for room since people cook in unit. Lingering smells.
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, spacious rooms, decent breakfast.
Stayed 2 nights in May 2025

6/10 Okay

Tanya, Kaladar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Property is definitely a bit dated. Parking is not easy, lot filled up quick! Breakfast was good.
Stayed 1 night in May 2025

6/10 Okay

Tanya, Kaladar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is definitely getting a bit dated. Parking is a bit of a hassle but breakfast was good.
Stayed 2 nights in May 2025

10/10 Excellent

Bonnie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic - clean and spacious. Staff were friendly. Breakfast was very nice!
Stayed 2 nights in Apr 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hamilton

Bedding is in need of updating. We couldn’t control the heat at all. The redeeming aspect was the free dinner and breakfast
Stayed 1 night in Apr 2025

8/10 Good

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Such a nice hotel. Very friendly staff. Very clean. Good breakfast. No complaints
Stayed 3 nights in Apr 2025

10/10 Excellent

Kayla

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Gracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Caitlyn

Travelled with family, Travelled with pets, Travelled with group
Liked: Amenities
Disliked: Staff & service
They need to accept more than just credit cards
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

ALICE, Strathroy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was all good.
Stayed 1 night in Apr 2025

10/10 Excellent

InstantHealth Solutions

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easy to find. Check in was fast and easy. Pool indoors is cute. Room was clean :)
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but…

Great and clean hotel. Great breakfast. However our booked room with 2x queen and sofa bed (for family of 5) was not available anymore. Not sure if they gave it to someone else but they called us few hours before our arrival and they gave us instead 2x separate rooms which ended up a queen and a double bed which was inferior bedding space without offering us any savings. Our double mattress sagged towards the middle. Also the fridge was doing a metal grinding noise and had to disconnect it. Room to room isolation is good but not from the outside noise. You hear the outside city activity at night thru the window very well.(car with loud exhaust, people screaming, fire trucks… etc). Be aware also that parking is not free. It’s about 20$ per day.
Stayed 1 night in Apr 2025

10/10 Excellent

Zackary

Stayed 4 nights in Apr 2025