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Island Shangri-La, Hong Kong

5.0 star property
Luxury hotel with a spa, connected to a shopping center in Hong Kong Island

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Photo gallery for Island Shangri-La, Hong Kong

Hair dryer, bathrobes, slippers, towels
Creator video
Reception
Family Suite (Hong Kong Wonders Themed) | City view
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Pacific Place, Supreme Court Road, Central, Hong Kong
  • Place, Pacific Place
    ‪1 min walk‬
  • Place, Hong Kong Park
    ‪1 min walk‬
  • Place, The Peak Tram
    ‪6 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Peak View King

Deluxe Peak View King

Deluxe Peak View King

9.6 out of 10
Exceptional
(14 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Peak View Twin

Deluxe Peak View Twin

Deluxe Peak View Twin

9.6 out of 10
Exceptional
(7 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Harbour View King

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View King

9.0 out of 10
Wonderful
(4 reviews)
  • 41 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View Twin

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite King

Executive Suite King | Living area

Executive Suite King

  • 82 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Harbour View Suite King

Harbour View Suite King

Harbour View Suite King

  • 88 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, Harbor View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 2 Twin Beds, Harbor View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 2 Twin Beds, Harbor View

  • 44 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Horizon - Peak View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Horizon - Peak View)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Horizon - Peak View)

Room, 2 Single Beds (Horizon - Peak View)

Room, 2 Twin Beds (Horizon - Peak View)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed (Grand - Peak View)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Grand - Peak View)

10.0 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds (Grand - Peak View)

Premier Room, 2 Single Beds (Grand - Peak View)

Premier Room, 2 Twin Beds (Grand - Peak View)

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Harbor View (Grand)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Harbor View (Grand)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, Harbor View (Grand)

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Twin Beds, Harbor View (Grand)

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | View from room

Suite, 1 King Bed, City View

  • 85 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Harbor View

Premier Suite, 1 King Bed, Harbour View | View from room

Premier Suite, 1 King Bed, Harbor View

  • 88 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Garden Lodge)

Room, 1 King Bed (Garden Lodge)

Room, 1 King Bed (Garden Lodge)

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Fishermans Cove)

Beach/ocean view

Room, 1 King Bed (Fishermans Cove)

  • 44 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Hong Kong Wonders Themed)

Hair dryer, bathrobes, slippers, towels

Family Suite (Hong Kong Wonders Themed)

  • 88 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite (Treetop Hideout Themed)

Family Suite (Treetop Hideout Themed)

Family Suite (Treetop Hideout Themed)

  • 82 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite (Campervan Haven Themed)

Family Suite (Campervan Haven Themed) | City view

Family Suite (Campervan Haven Themed)

  • 82 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

About the area

Hong Kong Island

Heart of Hong Kong Island.A stay at this Central & Western District hotel places you steps from Pacific Place and within a 5-minute walk of Hong Kong Park. Queen's Road East and The Peak Tram are also within half a mile (1 km).

What's nearby

  • Pacific Place - 1 min walk - 0.0 km
  • Hong Kong Park - 1 min walk - 0.1 km
  • The Peak Tram - 6 min walk - 0.6 km
  • Lan Kwai Fong - 11 min walk - 1.0 km
  • Hong Kong Convention and Exhibition Centre - 15 min walk - 1.3 km

Getting around

  • Cotton Tree Drive Tram Stop - 5 min walk
  • Hong Kong Admiralty Station - 6 min walk
  • Hong Kong International Airport (HKG) - 37 min drive

Restaurants

  • ‪Executive Lounge - ‬1 min walk
  • ‪Summer Palace 夏宮 - ‬1 min walk
  • ‪Garden Café - ‬1 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪Shiro 白鮨 - ‬5 min walk

About this property

Island Shangri-La, Hong Kong

Luxury hotel with a spa, connected to a shopping center in Hong Kong Island
Island Shangri-La, Hong Kong offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 6 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A meeting room and limo/town car service are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Island Shangri-La, Hong Kong. Parking is available for a fee.

This Hong Kong Island hotel is smoke free.

  • 544 guestrooms or units
  • 22 levels
  • 6 dining venues
  • 2 coffee shops
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Island Shangri-La, Hong Kong offers 544 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Similar properties

Executive lounge
Grand Hyatt Hong Kong
  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.8 out of 5, Exceptional, 1,001 reviews
The price is CA $394
CA $446 total
includes taxes & fees
Feb 1 - Feb 2
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 700 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 398 for adults and HKD 398 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • Elevator

Room amenities

Entertainment

  • 55-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from February 2 2026 to February 11 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 660.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1500 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 398 for adults and HKD 398 for children
  • Valet parking fee: HKD 700 per night
  • Rollaway bed fee: HKD 660.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Club Lounge hours are 7 AM-9 PM. Children under 12 years old are allowed in the Club Lounge until 7 PM and must be accompanied by an adult.
The listed child breakfast fee applies to guests age 11 and younger.

Property is also known as

Island Shangri La Hotel
Island Shangri-La Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hotel Hong Kong
Shangri-La Island
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La
Island Shangri La
Island Shangri La, Hong Kong
Island Shangri-La, Hong Kong Hotel
Island Shangri-La, Hong Kong Hong Kong
Island Shangri-La, Hong Kong Hotel Hong Kong

Island Shangri-La, Hong Kong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1001 reviews
Rating 8 - Good. 193 out of 1001 reviews
Rating 6 - Okay. 39 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel and excellent service. Cannot fault.
Stayed 5 nights in Oct 2025

10/10 Excellent

Connie

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely first rate hotel and experience. Fove star. Highly recommend in all aspects.
Stayed 1 night in Oct 2025

8/10 Good

Milan

Liked: Staff & service
Stayed 4 nights in Oct 2025

8/10 Good

Zhong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful interiors. Only issue was that the building is a bit old, so some strange smells from the carpets and drains.
Stayed 1 night in Oct 2025

10/10 Excellent

Wanda

Stayed 4 nights in Sep 2025

10/10 Excellent

Aida, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay from the concierge desk was absolutely fabulous with helping us resolve the issue with the Vietnam visa. Shangri-La is fortunate to have such a dedicated customer-facing staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Antonella

Stayed 3 nights in Aug 2025

10/10 Excellent

Tsolmon

Stayed 3 nights in Aug 2025

6/10 Okay

DONGCHENG

the check-in time is too late
Stayed 1 night in Jul 2025

10/10 Excellent

Sern

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Aug 2025

10/10 Excellent

bethany kate minerva

Travelled with partner
Liked: Amenities
The hotel was immaculate. The staff incredibly attentive. Easy to move around between the mall and hotel. The only negative was that food in the hotel was extremely overpriced.
Stayed 6 nights in Jul 2025

10/10 Excellent

Nita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to stay in, one of the best. The newly renovated rooms are perfect for a sound nights sleep. I loved the extra refrigerator draw to put non bar purchases. Nicole who checked us in provided wonderful service, so friendly.The only down sides were waiting for elevators and the line to get in for breakfast buffet in the morning. I would definitely stay again.
Stayed 4 nights in Jul 2025

6/10 Okay

Joanna Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is compact and ageing. Staff is a mixture of nice and not so.
Stayed 3 nights in Jun 2025

8/10 Good

Doowon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Kheng Siah

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Stayed 4 nights in Apr 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

The room i stayed was recently renovated and it is clean with all the needed toiletries provided. The room has an amazing view facing the harbour. Fruits were provided in the room and ecen chocolates on a particular day! It is connected to the hotel and the MTR so it is very accessible to move around.
Stayed 8 nights in Jun 2025

10/10 Excellent

lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

MEI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is great! The staff is professional and friendly, the room with the harbor view is gorgeous, the buffet breakfast is excellent! Definitely will recommend to anyone who want to visit Hong Kong!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am happy with my stay here because of the very welcoming, helpful and polite staff. The food is great too by the way.
Stayed 6 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was so expressed with every aspect of my stay at Island Shangri-La. First, the staff are incredibly friendly and helpful. Sam at the front desk gave me a smooth check-in, which was particularly appreciated after a very long flight to Hong Kong. Tom at the bells desk offered great advice from where to get some yummy dim sum to where to get a men's haircut close by. The room was spacious, clean, and comfortable. The shower amenities were great. The hotel has some nice restaurants too if you need a bite. The location is excellent, as it's connected to the Pacific Place mall that has lots of great shops and eateries. I would definitely, without hesitation, stay here again the next time I come to Hong Kong.
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Stayed 3 nights in Jun 2025

6/10 Okay

Charles

Stayed 5 nights in May 2025