6/10 Okay
Jess
Travelled with family and small children
Mar 1, 2026
Liked: Cleanliness, amenities
Although the response was quick whenever we reported issues (missing towels, leaking showers, unmade room), the fact is, these are really "Bare Basic" requirements for a hotel. This was disappointing given the "Brilliant Basics" tagline used in their advertising. The leaking showers ultimately couldn't be fixed as it was a much bigger problem than just a broken door seal -- it was as if they had amatuer home handymen putting their bathrooms together originally, with the hinge positioning on the shower door leaving a huge gap channelling water from inside the shower straight out onto the bathroom floor. The upsides? We appreciated they made effort to locate our family's 3 booked rooms on the same floor, with 2 of them interconnecting. The beds were comfy although the pillows were strange -- either too high or too low/soft. Foosball table in the foyer was great for entertaining waiting kids. Water filter machines appreciated however 2 out of 3 were not functioning. For the price, I could have stayed at the Hari instead of booking a junior suite at Ying n Flo, but only booked here to align with relatives on a budget who had already booked Ying n Flo.
Jess
Stayed 5 nights in Jan 2026