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4.2 out of 5

"Property was very nice in a great location. Very wonderful experience! " More

By a verified traveller on Fri 08 Oct 2021

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Hotel Description

Hotel near Royal Hawaiian Center in Honolulu

Oceanside stay

With a stay at this Waikiki hotel, you'll be within half a mile (1 km) of Royal Hawaiian Center and 2 miles (3 km) of Ala Moana Center. Aloha Tower Marketplace and Diamond Head are also within 6 miles (10 km).

Free breakfast

This hotel features an outdoor pool and a gym. Enjoy the spa tub and free perks like full breakfast and WiFi in public areas. Self parking, a business center, and a terrace are also offered.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 596 guestrooms also have free WiFi and flat-screen TVs. Other amenities include coffee/tea makers, hair dryers, and showers.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$163* Per night/room 27 Oct. - 28 Oct.

Suite, 1 King Bed with Sofa bed, Accessible, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Express Waikiki, an IHG Hotel ratings based on 50 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Waikiki, an IHG Hotel

Everyone (19) Couples (16) Family (19)
5 out of 5
Property was very nice in a great location. Very wonderful experience!

Posted by on 8 Oct. 2021

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Comment from Hotel Management

9 Oct. 2021 by General Manager

Tammy, mahalo for staying with us, and for your wonderful feedback. We are thrilled that you loved our terrific location as well as our comfortable accommodations. It's encouraging to receive comments like yours that let us know we are meeting our goal of service excellence. Mahalo again for choosing Holiday Inn Express Waikiki We hope to have you stay with us again! Jernell R.A. Mendonca General Manager

4 out of 5
Just seeing all the beautiful scenery and the beach was nice blue and the birds were beautiful, and so were the staff and everyone else was polite .

Posted by on 29 Aug. 2021

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Comment from Hotel Management

2 Sep. 2021 by General Manager

Arethea, mahalo for the generous review of Holiday Inn Express Waikiki. Our 44-story hotel offers our guests beautiful panoramic views of the Pacific Ocean, Koolau mountains, and the Waikiki skyline. We are pleased to know you were able to enjoy these views along with our hospitality and location near Waikiki beach, shopping, dining, and much more. We are delighted you chose us for your vacation and we look forward to your next stay. Maholo, Jernell R.A. Mendonca General Manager

3 out of 5
Location was great and view was amazing. But the room was tiny for three people (two queen beds) and although I know things are complicated with the pandemic, the breakfast bag was not good. There were no healthy options except for a banana.

Posted by on 25 Aug. 2021

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Comment from Hotel Management

9 Sep. 2021 by General Manager

Rebecca, mahalo for choosing to stay with us. We are glad to read that you liked our prime location and enjoyed our beautiful views. However, we regret not meeting your expectations with your room as well as our breakfast, and are sorry for the disappointment. We appreciate your constructive feedback and hope to host you again soon. Mahalo, Jernell R.A. Mendonca, General Manager

2 out of 5
We had to come back early every day before 5 pm to get parking and the pool was not working so there was not much for us to do in the evening when we got back from our day. I mainly booked the place for the pool and hot tub for the kids. It was nice to have breakfast and the staff was nice the room was tight for 4 people.

Posted by on 3 Aug. 2021

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Comment from Hotel Management

6 Aug. 2021 by General Manager

Mahalo for your stay at our hotel. We regret not meeting all of your expectations, and we are sorry you were disappointed with the availability of parking. Please know you can always notify our front desk, and we will be happy to assist you with this situation. On a positive note, we are pleased to know you liked our courteous staff and delicious breakfast. We hope you will consider giving us another chance on your next trip to the area. Mahalo, Jernell R.A. Mendonca, General Manager

5 out of 5
The hotel holiday Inn Express Waikiki was great for us because we had a wonderful time and we were very happy to have a great ocean view and the place was very clean and very comfortable the staff support and help was very helpful and excellent service special one of front desk staff he's name is SAWN he always very helpful to us all the time thank you very much for your help and support guys Cheers Luis Luna

Posted by on 1 Jul. 2021

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Comment from Hotel Management

2 Jul. 2021 by General Manager

Our gratitude for taking the time to review your stay with us. We are glad to know you enjoyed our well-kept property and ocean views. It is also good to learn about the excellent service you received. We will surely share your compliments with our team, especially with Sawn. It was a pleasure having you as our guest, and we hope to see you again soon at Holiday Inn Express Waikiki. Jernell R.A. Mendonca General Manager

4 out of 5
i wish that more amenities were avaliable---understandable that they were closed due to Covid. I wished that our rooms were ready upon our arrival---we had to wait a few hours before we could gain access to our room and after a very long flight---it was somewhat annoying

Posted by on 25 May 2021

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Comment from Hotel Management

26 May 2021 by General Manager

Dear Guest, Thank you for taking the time to review your visit to our hotel. We are truly sorry your room was not ready when you arrived. Our staff is committed to providing fresh, clean accommodations for all of our guests, and we are sorry this was not the case for you. We are already taking steps to ensure oversights such as this do not happen again. We appreciate your feedback in regard to the amenities and have taken note of it. We hope you will consider giving us another chance the next time you are in our area. Jernell R.A. Mendonca General Manager

5 out of 5

Posted by on 16 May 2021

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Comment from Hotel Management

26 May 2021 by General Manager

Dear Guest, We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Holiday Inn Express Waikiki, I invite you to come back and stay with us again whenever you are in the area! Jernell R.A. Mendonca General Manager

5 out of 5

Posted by on 11 Apr. 2021

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Comment from Hotel Management

22 Apr. 2021 by General Manager

Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn Express Waikiki; we hope to see you again soon. Jernell R.A. Mendonca General Manager

5 out of 5

Posted by on 1 Nov. 2020

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Comment from Hotel Management

2 Nov. 2020 by General Manager

Thank you for choosing Holiday Inn Express Waikiki and for the five-star rating. We are thrilled to know we exceeded your expectations, and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Jernell R.A. Mendonca, General Manager

4 out of 5

Posted by on 7 Mar. 2020

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Comment from Hotel Management

7 Mar. 2020 by General Manager

Thank you for staying with us and for your gracious rating. On behalf of all of us at Holiday Inn Express Waikiki, we would like to invite you for another outstanding visit. Jernell R.A. Mendonca, General Manager

About the Holiday Inn Express Waikiki, an IHG Hotel

Location 2058 Kuhio Avenue, Honolulu, HI 96815

Property Features

Holiday Inn Express Waikiki, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A terrace, tour/ticket assistance, and a vending machine are also featured at Holiday Inn Express Waikiki, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Honolulu hotel is smoke free.

  • 596 guestrooms or units
  • 44 levels
  • Full breakfast (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Waikiki, an IHG Hotel offers 596 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 250.00 per accommodation, per week
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is 474136379. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • State tax ID - 474136379
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.74 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Fitness/yoga classes
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 250.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maile Court
  • Maile Sky
  • Holiday Inn Express Honolulu Waikiki Hotel
  • Maile Sky Court Honolulu
  • Maile Sky Court Hotel
  • Maile Sky Court Hotel Honolulu
  • Sky Court
  • Sky Maile
  • Castle Maile Sky Court Honolulu
  • Castle Maile Sky Court Hotel
  • Maile Sky Court Hawaii/Honolulu
  • Ohana Maile Sky Court
  • Holiday Inn Express Honolulu Waikiki
  • Maile Sky Court
  • Holiday Inn Express Honolulu – Waikiki
  • Holiday Inn Express Waikiki Hotel
  • Express Waikiki, An Ihg
  • Holiday Inn Express Waikiki
  • Holiday Inn Express Waikiki, an IHG Hotel Hotel
  • Holiday Inn Express Waikiki, an IHG Hotel Honolulu
  • Holiday Inn Express Waikiki, an IHG Hotel Hotel Honolulu

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.