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Ilikai Hotel by Hello Relaxation

Property class: 3
3-star hotel near Ala Moana Center

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Photo gallery for Ilikai Hotel by Hello Relaxation

A beach with a water body, palm trees, and a mountain in the background.
A poolside area with lounge chairs and umbrellas, surrounded by palm trees and a clear sky.
A living room with a sofa, chairs, a coffee table, and a kitchen in the background.
A lobby with a reception desk, potted plants, and a patterned carpet.
A high-rise building with multiple balconies and a view of a busy street with cars and a bus.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Kitchen

Explore the area

View in a map
1777 Ala Moana Boulevard, Honolulu, HI, 96815
  • Place, Ala Moana Center
    ‪8 min walk‬
  • Place, Waikiki Beach Walk
    ‪15 min walk‬
  • Place, Royal Hawaiian Center
    ‪17 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

A hotel room with a bed, two bedside lamps, a painting on the wall, and a balcony with chairs.

Apartment, 2 Bedrooms

  • Beach view
  • 93 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

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About the area

Honolulu

Waikiki stay.Within a 15-minute walk of this Waikiki hotel, you'll find Ala Moana Center and Waikiki Beach Walk. Royal Hawaiian Center and Waikiki Beach are also within 2 miles (3 km).

What's nearby

  • Ala Wai Harbor - 3 min walk - 0.3 km
  • Ala Moana Center - 8 min walk - 0.8 km
  • Duke Kahanamoku Beach - 10 min walk - 0.9 km
  • Waikiki Beach Walk - 15 min walk - 1.3 km
  • Royal Hawaiian Center - 17 min walk - 1.5 km

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 29 min drive

Restaurants

  • ‪Tapa Bar - ‬5 min walk
  • ‪Tropics Bar & Grill - ‬3 min walk
  • ‪GOOFY Cafe & Dine - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Lappert's Hawaii - ‬3 min walk

About this property

Ilikai Hotel by Hello Relaxation

3-star hotel near Ala Moana Center
There's a restaurant on site. WiFi is free in public spaces. An outdoor pool and barbecue grills are also featured at Ilikai Hotel by Hello Relaxation. Self parking is free.

Smoking is allowed in designated areas at this 3-star Honolulu hotel.

  • 2 guestrooms or units
  • BBQ grill(s)
  • Smoking in designated areas
  • Dining venue
Ilikai Hotel by Hello Relaxation offers 2 accommodations with DVD players and hair dryers. Accommodations at this 3-star hotel have kitchens with refrigerators and separate dining areas. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations.

This Honolulu hotel provides complimentary wireless Internet access. Televisions come with cable channels.

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Property amenities

Family friendly

  • DVD player
  • In-room kitchen
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • DVD player
  • TV with cable channels

Bathroom

  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Kitchen
  • Refrigerator
  • Separate dining area

More

  • Heating
  • Living room
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in information
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 20 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 450.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 260100070000

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ilikai Hotel 2 Minutes Beach Honolulu
Ilikai Hotel 2 Minutes Beach
Ilikai 2 Minutes Beach Honolulu
Ilikai 2 Minutes Beach
Ilikai Hotel by Hello Relaxation
Ilikai By Hello Relaxation
Ilikai Hotel by Hello Relaxation Hotel
Ilikai Hotel by Hello Relaxation Honolulu
Ilikai Hotel by Hello Relaxation Hotel Honolulu

Frequently asked questions

How close is Ilikai Hotel by Hello Relaxation to the airport?

Ilikai Hotel by Hello Relaxation is 10.5 mi (29-min drive) away from the Daniel K. Inouye Intl. Airport (HNL) airport, the closest popular airport to the property.

Does Ilikai Hotel by Hello Relaxation have an airport shuttle?

Airport shuttle services are not available at Ilikai Hotel by Hello Relaxation.

How close is Ilikai Hotel by Hello Relaxation to the beach?

This hotel is a short 14-minute walk from Ala Moana Beach Park and 8-minute walk from Duke Kahanamoku Beach. Don't forget your sunscreen!

Does Ilikai Hotel by Hello Relaxation offer free breakfast?

Ilikai Hotel by Hello Relaxation does not offer free breakfast.

Is there a casino at Ilikai Hotel by Hello Relaxation?

No, there is no casino at this hotel.

What time is check-in at Ilikai Hotel by Hello Relaxation?

Check-in start time: 3:30 PM; Check-in end time: 4 PM.

Is there free parking at Ilikai Hotel by Hello Relaxation?

This hotel offers free self parking.

Does Ilikai Hotel by Hello Relaxation have a pool?

Ilikai Hotel by Hello Relaxation features an outdoor pool.

Does Ilikai Hotel by Hello Relaxation have a restaurant?

Yes, there is a restaurant on site.

Does Ilikai Hotel by Hello Relaxation have a spa?

There are no spa services available at this hotel.

How close is Ilikai Hotel by Hello Relaxation to downtown Honolulu?

Ilikai Hotel by Hello Relaxation is 2 mi away from Honolulu.

Ilikai Hotel by Hello Relaxation Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 3 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

5.4/10

Cleanliness

3.4/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
This review is for the Waikiki Banyan hotel. We were re-accommodated to it, not by choice as the 2 bedroom unit we booked in the Ilikai was no longer available. We were told this 9:30 pm the night before check in. They re-accommodated us to a small 1 bedroom unit with not enough beds for our party of 5. The unit looked clean, and everything worked except the door lock on the bathroom.
Stayed 3 nights in Dec 2017
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complete Scam

This unit was listed as Ilikai Hotel. The Hotel has nothing to do with this unit. Additions Deposit was required by Condo company. No staff unless you pay fees for them. No mention of this until it is too late to ask for refund. The unit was filthy, No toilet paper, no staff. Unit located just above bus stop. Don’t consider this unit, run away very quickly!
Stayed 4 nights in Nov 2017
Verified review

8/10 Good

KOYOUTE

Liked: Cleanliness, property conditions & facilities, room comfort

何もしないハワイのホテルライフ

カラカウア通りから少し離れている為、メジャーなほてるとは少し趣が違うと感じられます。 アラモアナセンターにもあるきで10分程度で行け、カラカウア通りのもバスで10分程度で行け、りべんせいわ十分と思います。 ホテルのフロントは日本語はＮＧ。考えようによっては頭の体操にもなります。 初回・2日目の方にはお勧めしませんが、回数重ねたリピーターにはお勧めのコンド(ホテル）と思います。 部屋も広く生活で家族ずれのリピーターには特におすすめです。
Stayed 4 nights in Oct 2017
Verified review

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don"t waste your money

This was the worst experience I have ever had. I went on vacation with my grandchildren ages 6 and 17. This was supposed to be a luxury apartment located in the Ilika hotel. I have stayed at the hotel before and it is very nice. This apartment however was a completely different story. They have a lot of nerve calling it Hello Relaxation. When I arrived I went to check in at the front desk. I explained that it was an apartment through Hello Relaxation. They checked and said they were unable to find my reservation. They gave me the phone number to contact them. When I called I was told that I needed to sign a contract and leave a deposit . I told them that I had contacted them previously and spoken with a man who said that I did not need to have a contract because it was already booked with Expedia. They said they needed me to email my drivers license and the front and back of my credit card. I refused to send this by email and said I would fax it only after speaking with Expedia. The staff at the front desk were very nice and then gave me the phone number for Expedia hotel reservations. The person at Expedia assured me that they had in fact been paid and that they would contact them immediately. When they called me back they gave me a persons name to speak to directly and that they were going to expedite my reservation. I called and asked to speak with her. I was told that I did have to sign a contract or I could not have the reservation.
Stayed 7 nights in Jul 2017
Verified review

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Convenient but bad service and terrible parking

Good location however there were a number of issues with the property service. I was locked out of my room twice due to key malfunction. The first time there was an argument between hotel management and the property owners. We were locked out of the room for four hours and after a number of expensive phone calls the issue was resolved. I am still to see if they compensate me. Parking was useless
Verified review

4/10 Poor

TTT

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

ハローリラクゼーションの場合は要注意！

イリカイホテルですがエージェントはハローリラクゼーションというところでした。 まずややこしいのがホテルが完全に予約されるまで。 色々メールできますが最終的にはIDを送るまで完了しません。それについても返事は一切なし。そして一般のチェックインと違ってフロントでチェックイン／アウトしません。それに伴い苦情やお願いはフロントでは管轄外のようで聞いてくれません。 3日目にカードキーが故障した時も自分が泊まっていることをホテルのデータではわからないようで何度もハローリラクゼーションに電話しなければなりませんでした(ちなみにカリフォルニアへ)結局直してくれることになったのは丸一日後でそれまで誰か一人は部屋で待機でした。 ホテルはいいけど普通の契約でない時は要注意です。 個人的には次は無いですね。