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Tesoro Ixtapa All Inclusive

3-star property
Boulevard Ixtapa S/N Lote 5, Ixtapa, GRO 1-855-887-0424
3.0 out of 5
See all 4 travelocity Reviews

"The property is safe, clean, and the beds are nice. The food was okay but the variety could have been a bit better. Mostly it was the same every day.. ... " More

By a verified traveller on Mon 16 Jan 2023

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Hotel Description

3-star beachfront property near El Palmar Beach

On the beach

Within a 5-minute walk of the property, you'll find El Palmar Beach and Delfiniti. Magic World Aquapark and Magic World Aquatic Park are also within half a mile (1 km).

All-inclusive

This all-inclusive property features 2 restaurants, 2 bars/lounges, and a beach bar. You'll appreciate the seasonal outdoor pool, poolside bar, and laundry facilities.

Deluxe Room, Balcony, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $261* Per night/room 15 May - 16 May

Standard Room, Balcony, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, 2 Bathrooms, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Room, Balcony, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Tesoro Ixtapa Beach Resort ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Tesoro Ixtapa Beach Resort

Everyone (2)
4 out of 5
The property is safe, clean, and the beds are nice. The food was okay but the variety could have been a bit better. Mostly it was the same every day...not terrible, but then not "to die for"... If don't enjoy small children be warned if school is out there will be quite a few.

Posted by , from FAIRBURY on 16 Jan. 2023

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Comment from Hotel Management

16 Jan. 2023 by asistente de gerencia

Dear Randal A BauerI appreciate the time you took to send your comments and I am sorry that your stay was not to your liking. We will work in areas of opportunity to provide you with a better service. I hope you give us the opportunity to receive you again in this your home Hotel Tesoro Ixtapa.

4 out of 5

Summer Vacstion

We absolutely loved Tesoro Ixtapa, resort was on the beach, the kids club was amazing, buffet for breakfast, lunch and dinner and everyday was a different food theme. Ample menu for alcoholic drinks to choose from, even the kids had a drink menu. We found a hut on the beach that has 45 min massage for a very reasonably priced.

Posted by , from Chula Vista, Ca on 25 Jun. 2016

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Comment from Hotel Management

30 Sep. 2016 by Pedro Garcia

Thank you

2 out of 5

the hotel needs a lot of work done to it

Pros: Free breakfast, Close restaurants, emploee's were friendly& helpfull
Cons: No free Internet, Noisy
our first room had black(mold) on the ceiling & tiles. could see a little ocean. mostly roofs. changed rooms,we had to check out at noon,then wait untill 3.00 to get in new room,even though it was clean. this room was better,except the faucet in the bathroom was almost falling off.& the door knob. we were there for 6 nights, took us three days to figure out how to get close to he pool.yes people did go down by 7.00 am & put their towels. Left them all day.So when we discovered that,we were o.k.JUST HAD TO GET UP EARLY & do the same also they let local people come to use the pool for the day ,for a charge.they were families which was .another reason why it was so crowded. food was pretty bad except the breakfast. in the nicer dinning room the food was good,but you could only go their once, with a reservation. . The drinks in plastic glasses were tacky.makes a difference on the taste. The staff were friendly & helpful. The only bar open during the day was by the pool. always a long line. I love Ixtapa ,but would never go to this hotel again

Posted by , from California, USA on 25 Mar. 2012

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2 out of 5

Not Very Good

I stayed 3 nights with my family. Positive: Great location, right on the beach, walking distances to all local shops and resturants. Beautiful beach. Clean rooms, attentve waiters on the beach and at the resturants. I love Ixtapa, just not Tesoro Resourt. Negative: Food was TERRIBLE!! The breakfast was ok but lunch and dinner were so bad. The alcohol drinks were ok, nonalcohol drinks were gross and they acted like I was crazy for wanting bottled water. There is also no air conditioner in the main lobby area and resturant. This was not so bad for breakfast and lunch, but dinner was HOT! We were there in July. Also the day I checked in the front desk reciptionist took my travel website recipt of payment. I assumed all was good. Then on checkout she tried to make us pay $* US dollars for one of our rooms that they said were unpayed. Very much a lie! I had to get firm and make a scene for them to finally contact travel website after 20 min of arguing for this to be straightened out. I will return to Ixtapa, but not Tesoro

Posted by on 4 Aug. 2010

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About the Tesoro Ixtapa All Inclusive

Location Boulevard Ixtapa S/N Lote 5, Ixtapa, GRO 40884

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (only non-alcoholic beverages included)
  • All onsite activities, and facilities and equipment included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Premium/non-domestic beverages not included
  • Childcare not included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Room service during certain hours
  • All meals served buffet-style
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only

Property Features

Tesoro Ixtapa Beach Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. After a day at the beach, enjoy amenities at Tesoro Ixtapa Beach Resort like a seasonal outdoor pool and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is available in public spaces for a fee. Smoking is allowed in designated areas at this 3-star Ixtapa property.

  • 206 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Children's pool
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Room Amenities

Tesoro Ixtapa Beach Resort offers 206 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining
  • Television
  • Cable channels
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

La Mar - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

El Mesón - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 150.0 per night.
  • Cribs (infant beds) are available for MXN 150.0 per night.

Pet Policy

  • No pets allowed

Policies

This hotel will place an authorization for 2 nights for any bookings where payment for the stay will be made on site instead of at the time of booking. If the card is declined, guests have 24 hours to provide an alternate card or the reservation will be cancelled.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
  • Fee for in-room wireless internet: MXN 80.00 per day (rates may vary)
  • Fee for in-room wired internet: MXN 120.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: MXN 80.00 per day (rates may vary)
  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ixtapa Tesoro
  • Tesoro All Inclusive
  • Tesoro Ixtapa
  • Tesoro Ixtapa All Inclusive
  • Ixtapa Tesoro Hotel
  • Tesoro Hotel Ixtapa
  • Tesoro Ixtapa Hotel Ixtapa
  • Tesoro Ixtapa All Inclusive All-inclusive property
  • Tesoro All Inclusive All-inclusive property

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.