Book a hotel near Jardin Botanico, El Cinco

"Beds were dirty.......I was tired to ask for another room"

"No elevator. Lots of fun schlepping 50 pound bags up 3 floors to our room. The room is about 10 X10 with a bed, table and TV that keeps dropping internet connection. They did not turn on the AC before we came so room was about 90 degrees and took several hours to cool down. The bed and sheets were clean. Breakfast included some fruit and pop tarts. I think we left some medication there. Did not respond to our email. Definitely will not be staying here again. "

"Air condition Good and parking place close.. "

"Was really cold and the air conditioning did not work properly, no blankets only sheets, only one rolll of toilet paper in the whole place I had to go out at night to a restaurant to get more when we ran out, and they charge a 20 to 25 dollars cleaning fee that isn’t specified on website and you have to pay to get in the room. Extreme ant problem we saw them crawling all over the room. overall seems like a scam and bad place overall do not recommend to people visiting under any circumstances we WILL NOT be going to this place ever again if we ever go back to PR with a place this bad on our minds hopefully there are other better places here that can wash unpleasant memories away from this place 0/10 DO NOT RECOMMEND "

"I was very satisfied with my stayed here. It was clean, fresh, accesible, easy to check in an out."

"When arrived instructions were clearly listed for check in, upon walking into the property we were unsure if the room had been cleaned, under the beds has tissues and some a tips. Towels were not clean that were provided. This lead us to have to purchase our own. Water to shower was SCORCHING HOT and unbearable. The water will quickly cycle from cold to hot to BURNING hot with the only way to fix it was to shut off the water wait a few mins and do it all over again until shower was over. I reached out multiple times over my stay and didn’t get consistent responses regarding fixing the water, or the WiFi that was not working for the duration of my stay. In short, what I paid for was not ideal and caused for the stay to be more of a hassle. "