Book Cheap Hotels in San Juan

"Front desk stated they would give us refund because my son was not old enough to check in. When Expedia contacted them they denied the claim. "

"the room that we had seemed massive compared to a normal suite we have had before. Two queen beds and a pull-out queen and we still had plenty of room to maneuver. My only "complaint" was the open shower concept (which I love) got a little messy at times, but was relatively easy to clean up. The room was very clean with plenty of storage space. When we checked in, the guy (wish for the life of me I could remember his name) gave us lots of local food places and places to go if we had the time. The breakfast was small with the amount of things you could have but was very fresh. The lady (cant remember her name either) cooking would make eggs for you on request, constantly seeing her making waffles and sausages. She seemed to perk up even more every time someone came down to eat. Even noticed how she handled different visitors differently when someone else checked out and started talking to her about something on a more personal level. She noticed the things we liked and catered to that, as well. In every other need we had, they were always super accommodating and helpful. They also had a bottle of wine in the room for us when we got there as a little welcoming gift. "

"The room had an ocean view. It was amazing!! I got more than I expected! I recommend this hotel!"

"friendly staff , clean room and comfortable "

"First, the staff is outstanding. upon arrival Dylan checked us in. This young man was professional but more importantly super friendly. He provided us with great information about the local neighborhood and some super dining recommnedations. The rooms are very clean and spacious. Room has all the basics a traveler would need. The downsides to staying at this hotel range from the overpriced drinks and food to the resort fee added to the end of the stay bill. A gin & tonic was $18.00 as opposed to a well crafted cocktail in Old San Jaun was $15.00. The pool area is nice but very small. Most chairs are not in the sun for a good portion of the day. The area being small, it was difficult to find chairs, especially when the hotel allows cruiseship guest to rent out cabanas (not in the sun). Then the cruiseship guest take pool chairs as well. Given the limited pool area it is unclear what the resort fee is for. Very disappointing overall. The best part of our stay was the staff! "

"Check-in was scheduled for 4:00 PM, but due to how busy the hotel was, we were asked to wait and come back later. We didn’t end up getting into our room until around 6:30–7:00 PM, which was a bit frustrating after traveling. That said, the hotel itself was clean and the room was decent overall. One issue we ran into was the shower door. It didn’t seal properly, so water would leak out and leave the bathroom floor soaking wet after each use. The highlight of the stay was definitely the location. It’s in a great spot and made getting around very convenient. Overall, a decent stay with some minor inconveniences, but the delayed check-in and bathroom issue are worth noting."