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Caribe Hilton

4.5 star property
Beachfront resort near Pan American Pier

Choose dates to view prices

Photo gallery for Caribe Hilton

3 outdoor pools, cabanas (surcharge), pool umbrellas
Suite, 2 Bedrooms, Bay View (Wave Wing)
10 restaurants, international cuisine
Suite, 1 King Bed, Ocean View (Beach Wing) | Beach/ocean view
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Parking available

Explore the area

Map
1 San Geronimo Street, San Juan, 00901
  • Condado Beach
    ‪13 min walk‬
  • Pan American Pier
    ‪14 min walk‬
  • Puerto Rico Convention Center
    ‪17 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds (Beach Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds (Beach Wing)

8.0 out of 10
Very good
(10 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Garden Wing)

Room, 1 King Bed, Ocean View (Garden Wing)

Room, 1 King Bed, Ocean View (Garden Wing)

8.8 out of 10
Excellent
(20 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Beach Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Beach Wing)

8.0 out of 10
Very good
(12 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Garden Wing)

Room, 2 Double Beds, Ocean View (Garden Wing)

Room, 2 Double Beds, Ocean View (Garden Wing)

8.4 out of 10
Very good
(18 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Garden Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Garden Wing)

8.4 out of 10
Very good
(11 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Beach Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, Ocean View (Beach Wing)

8.2 out of 10
Very good
(52 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Garden Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds (Garden Wing)

7.8 out of 10
Good
(7 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Ocean View

7.4 out of 10
Good
(21 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Garden Wing)

Suite, 1 Bedroom (Garden Wing)

Suite, 1 Bedroom (Garden Wing)

7.2 out of 10
Good
(5 reviews)
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Beach Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Ocean View (Beach Wing)

7.0 out of 10
Good
(34 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (Wave Wing)

Suite, 2 Bedrooms, Ocean View (Wave Wing)

Suite, 2 Bedrooms, Ocean View (Wave Wing)

  • 185 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Wave Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Wave Wing)

7.8 out of 10
Good
(26 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 2 Bedrooms, Ocean View

Presidential Room, 2 Bedrooms, Ocean View | Living area

Presidential Room, 2 Bedrooms, Ocean View

  • 191 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds (Wave Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 2 Double Beds (Wave Wing)

8.6 out of 10
Excellent
(54 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Bay View (Wave Wing)

Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room

Suite, 2 Bedrooms, Bay View (Wave Wing)

8.0 out of 10
Very good
(1 review)
  • 129 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Wave Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Ocean View (Wave Wing)

8.6 out of 10
Excellent
(28 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Ocean View (Beach Wing)

Suite, 1 King Bed, Ocean View (Beach Wing) | Living area

Suite, 1 King Bed, Ocean View (Beach Wing)

8.0 out of 10
Very good
(3 reviews)
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Wave Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Garden View (Wave Wing)

7.6 out of 10
Good
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed (Wave Wing)

Honeymoon Suite, 1 King Bed (Wave Wing) | Living area

Honeymoon Suite, 1 King Bed (Wave Wing)

  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Aloft San Juan

Santurce
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,005 reviews
The price is CA $244
CA $323 total
includes taxes & fees
Aug 19 - Aug 20
Aloft San Juan

About the area

San Juan

On the beach.At this San Juan Antiguo resort, you'll be within a 5-minute walk of Luis Muñoz Rivera Park and Fort San Jeronimo. Escambron Beach and Condado Beach are also within half a mile (1 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Escambron Beach - 6 min walk - 0.6 km
  • Condado Beach - 13 min walk - 1.2 km
  • Pan American Pier - 14 min walk - 1.2 km
  • Distrito T-Mobile - 14 min walk - 1.2 km
  • Puerto Rico Convention Center - 17 min walk - 1.5 km

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪Mojito's - ‬1 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Fogo de Chão - ‬3 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬12 min walk
  • ‪Rustica Ristorante - ‬4 min walk

About this property

Caribe Hilton

Beachfront resort near Pan American Pier
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Caribe Hilton you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts, and a health club. Parking is available for a fee.

This San Juan resort is smoke free.

  • 652 guestrooms or units
  • 20 levels
  • 3 buildings
  • 10 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 6039 sq m of conference space
  • Built in 1949
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Caribe Hilton offers 652 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Zen Spa Océano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, German, Spanish

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Outdoor pool, cabanas (surcharge), pool umbrellas

The Royal Sonesta San Juan

  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
4.5 out of 5, Wonderful, 1,870 reviews
The price is CA $452
CA $601 total
includes taxes & fees
Aug 4 - Aug 5
The Royal Sonesta San Juan

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 54.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
San Juan Hilton Caribe
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel Caribe
Hilton Hotel San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Hotel
Caribe Hilton San Juan Resort
Caribe Hilton Resort San Juan
Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
San Juan Caribe Hilton Resort
Resort Caribe Hilton
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Caribe Hilton Resort
Hilton Hotel San Juan
Caribe Hilton San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Caribe Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1118 out of 2014 reviews
Rating 8 - Good. 459 out of 2014 reviews
Rating 6 - Okay. 246 out of 2014 reviews
Rating 4 - Poor. 99 out of 2014 reviews
Rating 2 - Terrible. 92 out of 2014 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher Thomas, East Norriton

Liked: Cleanliness, staff & service, amenities
Everything exceeded expectations
Stayed 4 nights in Jul 2025

6/10 Okay

JAMES LEE, THE COLONY

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beginning staff was excellent. Desk member Mehia, could not be bothered. One word answers, cutting you off, and seemed to be angry you are even speaking to her. 75% of our group are smokers. No where on the listing did it say that it was a NON SMOKING PROPERTY. Having to leave and go out by the parking lot was not what was expected. Having security approach and tell us to leave, when vaping and weed is being smoked by others around the pool area. understood that smoking in the rooms and inside the facility is not allowed, we are outside on a beach. Away from others. We would not have booked this location if known.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria Gabriela

Stayed 3 nights in Jun 2025

10/10 Excellent

Shaffiyah

Stayed 4 nights in Jun 2025

10/10 Excellent

HUBERT, Duluth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

6/10 Okay

lourdes

Disliked: Property conditions & facilities
The location is great but the property is poorly maintain , most of the lounge chairs were stain and fabric broken, staff would be pressure cleaning the area with clorox while the guest were around not to safe, they did not leave the water in the room as is expected you will have to go down to the lobby and wait the line to get the water, our room was not done the first day and not clean towels on that day, I definitely expected more form a Hyat Hotel
Stayed 3 nights in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Lisa E

Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Khalid, Cedar Grove

Liked: Cleanliness
Stayed 3 nights in Apr 2025

2/10 Terrible

Dominic frangella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water room service sometimes never came nobody helps u this place sucks
Stayed 5 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
No coffee is offered to guest in the morning and the coffee in the room isn’t good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, however, there was a lot of kids around as a young couple it was kinda annoying but its nothing on the hotel itself.
Stayed 2 nights in Dec 2024

2/10 Terrible

Nikhilesh

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Craig, Caledonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom has a sliding barn style door so no true privacy and the shower didn’t drain. Yet the hotel staff and room was amazing. The open air lobby was truly amazing with my coffee in the AM. The pools were awesome. The beach area was ok.
Stayed 7 nights in Apr 2025

6/10 Okay

nejat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Waiting long lines for breakfast and not able to get umbrellas for the beach.
Stayed 6 nights in Apr 2025

8/10 Good

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed here in a wave wing 2 bedroom king suite with a family of 5 in April 2025. Pros: the room was extremely spacious and the views were amazing. Housekeeping service was the best I’ve ever experienced. Three gift shops on site had great hours and everything we needed. Concierge desk was very helpful in booking excursions and valet parking service was seamless. Rustica Italian restaurant was delicious with lots of options for kids and vegetarians, so we ate there a few times. The entire island lost power during our stay for over 24 hours, but the hotel had a working generator and this minimized disruptions. Cons: limited dining options on site, always a long line for breakfast at either the buffet or Starbucks. Lunch by the pool took almost 90 min to receive food. Kitchenette in room had zero supplies (plates, utensils, nada) and I had to negotiate with the front desk multiple times to get these items brought to the room without a charge; this was ridiculous given how much we were spending for a suite advertised as having a kitchen. Pool was small for hotel of this size and it was challenging to find chairs; hot tubs were not heated most of the time we were there. Parts of the hotel were in a general state of disrepair and need to be better maintained, especially along the walkway to the beach.
Stayed 6 nights in Apr 2025

8/10 Good

George

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Serenity now

Nice resort fpr the entire family
Stayed 4 nights in Apr 2025

10/10 Excellent

Sally

Travelled with family
Liked: Amenities
Beautiful property! We enjoyed the beach and the pools! We had some issues with getting out of the parking garage and the power went out one morning but the staff were friendly and helpful. Overall a great experience.
Stayed 6 nights in Mar 2025

8/10 Good

John Rogers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Travelled with group
I like that it’s safe and secure and that the staff is amazing and friendly and helpful
Stayed 4 nights in Apr 2025

4/10 Poor

Jacob

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will say my room felt clean. But definitely in need of an update. The whole property was pretty rusty and grimey feeling. It felt like I was in a cruise. So if you like cruises. For for it. The hotel is WAYYYY overpriced. Stay at a boutique hotel instead of this place. It’s way more expensive. Tiny beds. Old, stinky. And has no character at all.
Stayed 1 night in Apr 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view. Every morning we would open the door to the balcony and enjoy our coffee listening to the ocean waves.
Stayed 5 nights in Apr 2025

6/10 Okay

Angela

Stayed 3 nights in Apr 2025