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The Condado Plaza Hotel

4.0 star property
4-star beachfront resort near Condado Beach

Choose dates to view prices

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, sun loungers
Exterior
Aerial view
Suite, 1 King Bed, Oceanfront (Penthouse)
Coffee shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
999 Ashford Avenue, San Juan, 00907
  • Place, Condado Beach
    ‪1 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • Place, Distrito T-Mobile
    ‪18 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(34 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(82 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse)

7.0 out of 10
Good
(2 reviews)
  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

  • 26 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Jetted Tub

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Deluxe Suite, 1 King Bed, Oceanfront | Living area

Deluxe Suite, 1 King Bed, Oceanfront

  • 100 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds

7.6 out of 10
Good
(51 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Oceanfront

7.4 out of 10
Good
(74 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

7.4 out of 10
Good
(3 reviews)
  • 27 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • 331 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Bay View King Room with Balcony

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

Family Room

  • Sleeps 4

Oceanfront King Room with Balcony

  • Sleeps 2

Oceanfront Two Queen Room with Balcony

  • Sleeps 4

Standard King Room with Balcony

  • Sleeps 2

Standard Two Queen Room with Balcony

  • Sleeps 4

Junior King Suite with Jacuzzi

  • Sleeps 2

Oceanfront King Suite

  • Sleeps 2

Mobility Accessible King Room with Bathtub and Balcony

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll in Shower and Balcony

  • Sleeps 4

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Junior King Suite with Balcony

  • Sleeps 2

Oceanfront King Suite with Balcony

  • Sleeps 2

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About the area

San Juan

Beachside getaway.You'll be steps from Condado Beach and within a 10-minute walk of Parque La Ventana al Mar with a stay at this Condado resort. Also, Luis Muñoz Rivera Park is within half a mile (1 km) and Third Millennium Park is within 2 miles (3 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Condado Beach - 1 min walk - 0.2 km
  • Parque La Ventana al Mar - 10 min walk - 0.9 km
  • Casino del Mar at La Concha Resort - 14 min walk - 1.2 km
  • Pan American Pier - 17 min walk - 1.5 km
  • Distrito T-Mobile - 18 min walk - 1.5 km

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Fogo De Chao - ‬10 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪Cafe Caribe - ‬2 min walk
  • ‪New Taste - ‬6 min walk

About this property

The Condado Plaza Hotel

4-star beachfront resort near Condado Beach
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 2 outdoor swimming pools at The Condado Plaza Hotel, and enjoy summer activities like snorkeling and kayaking.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach resort also offers a children's pool, a 24-hour fitness center, and a garden. For a fee, parking is available.

This 4-star San Juan resort is smoke free.

  • 1 building
  • 281 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 6449 sq ft of conference space
  • 599 sq m of conference space
  • Built in 1963
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Condado Plaza Hotel offers 281 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 1,323 reviews
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CA $382 total
includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

The Condado Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 928 out of 1989 reviews
Rating 8 - Good. 408 out of 1989 reviews
Rating 6 - Okay. 351 out of 1989 reviews
Rating 4 - Poor. 141 out of 1989 reviews
Rating 2 - Terrible. 161 out of 1989 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Terry Gamble

Stayed 3 nights in Nov 2025

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 4 nights in Aug 2025

8/10 Good

ROBERT

Travelled with family
Liked: Staff & service
Disliked: Amenities
This was my third time at this property over the last 10 years. It has not aged well. I understand upkeep is expensive but there were some simple things that could have been done to Spruce it up. A little repainting. Removing trees growing out of the roofs of the pool house.
Stayed 6 nights in Oct 2025

4/10 Poor

Zandra

Disliked: Cleanliness, staff & service, amenities
Room had ants staff was rude pool was mediocre bartender rude.
Stayed 3 nights in Oct 2025

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it the bar staff is friendly, plenty of music
Stayed 12 nights in Oct 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly
Stayed 4 nights in Oct 2025

2/10 Terrible

Faith

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Karrissa

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how when I arrived at the hotel they couldn’t accommodate my room I reserved but they provided breakfast for me and my guest for our entire stay as well as accommodating the room the next day when it became available
Stayed 3 nights in Oct 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it, we are definitely coming back it was excellent. See you soon Puerto Rico
Stayed 3 nights in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities
I enjoyed every minute
Stayed 3 nights in Oct 2025

10/10 Excellent

Fredrick, Centennial

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a perfect location for a post (or pre) cruise stay and teh hotel staff were awesome, the food at pool was convenient and good - would definitly recommend!
Stayed 1 night in Oct 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room and the view. But it gets really hot in the room at night.
Stayed 3 nights in Oct 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was courteous. The pool and surrounding clean and safe
Stayed 4 nights in Oct 2025

10/10 Excellent

Lissette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Great customer service
Stayed 5 nights in Oct 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always amazing. Property is always clean
Stayed 5 nights in Oct 2025

6/10 Okay

Andrea

Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet (except for occasional loud music from the pool during the day), safe, clean, good location. The beach is small and adjacent to a busy bridge, so it doesn't have a true beach vibe. Pools are large with plenty of chairs. The staff is friendly and helpful. Two minor complaints: the vending machine near the pools was broken the entire time, bathroom mirror is difficult to use because the sink extends out too far. Overall, a decent place in an upscale area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Litisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views! The property was clean and staff were excellent. Very walkable area to local restaurants.
Stayed 5 nights in Oct 2025

6/10 Okay

Shelly

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The beach view is about the only good part. The hotle was super noisy at the pool and beach area. They had people to put out chairs for peple staying at the becah and whne i asled g or two , they said that we could just find one that was out. The two left were by the water and covered in sand and water. They were three boys and they just sat and talked . We left for dinner and came back and none of our 3 eys worked . We went to the front desk to ask why and she said we made more keys . I then told her we ave been gone for 2 hrs , so she made new keys but not feeling safe at thei point. They gave our key to a random hotel guest without my liscense . The room was not clean o showered to go to be bed and by time i got to the bed , my feet were black.(dirty tile) when i qent to get in bed i foldeed covers down to get in and the botyom sheet was only half of the bed . No mattress cover either , so we had tonsleep on the blanket forn the bottom sheet..so gross!! Every hilton ive been to double sheets on mattress . Dont stay here . The curtain were white and on the bottom of them, it was black (like our feet)
Room
Bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Allison

Stayed 2 nights in Sep 2025

6/10 Okay

Sally

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Most of the staff were nice and polite. The hotel is very old and in bad shape. Only one elevator worked so there was allot of wait time. The rooms were not clean. I literally wiped the counters down myself. The light switch had I assume red lipstick on them that wiped off. There were hairs on the floor in the bathroom. We got in so late I just cleaned it myself so we could go to bed. The beds were absolutely miserable. I think the mattress haven't been replaced in probably 20 years or they bought the cheapest mattresses ever made. The shower glass was disgusting. Tip: lime away. The entire beach area is probably 30 yards long by 30ft wide. The hotels part was about 1/4th that. It was so tiny, rocky, and littered we left within 10 minutes. Our shower leaked all over the floor no matter what we tried to do to fix it. It also wouldn't turn completely off so ran non stop. The closet, coffee maker, refrigerator, and only storage was an open area in the bathroom which made it very difficult for a family of 4 to make work. The view of the water from the balcony was nice, but there were several times we couldn't enjoy it for the smell of marijuana. The pool area was good and the bar tenders at the pool were nice. Definitely not a place we would go back to.
Stayed 5 nights in Oct 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thought we booked a oceanfront room, but apparently through expedia it doesnt tell the hotel but we had to pay for the upgrade and there was construction going on. I have ptsd so being awoken at 8 by drilling into the wall im sleeping next too wasnt fun.
Stayed 8 nights in Oct 2025

8/10 Good

shanan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Tatyana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice would stay again
Stayed 3 nights in Oct 2025