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The Condado Plaza Hotel

4.0 star property
4-star beachfront resort near Condado Beach

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Photo gallery for The Condado Plaza Hotel

Relax by the infinity pool overlooking the ocean and city skyline.
Enjoy breathtaking ocean views from this balcony with a curved railing.
Relax by the pool or on the beach amidst lush greenery and palm trees.
Stunning marina views of the city skyline, with easy access to the city via a nearby bridge.
Relax in style with a central bar area surrounded by cushioned stools and leather sofas.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
  • Parking available

Explore the area

Map
999 Ashford Avenue, San Juan, 00907
  • Condado Beach
    ‪1 min walk‬
  • Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • Distrito T-Mobile
    ‪18 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • 331 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Jetted Tub

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Deluxe Suite, 1 King Bed, Oceanfront | Living area

Deluxe Suite, 1 King Bed, Oceanfront

  • 100 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View, Oceanfront

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, View, Oceanfront

7.6 out of 10
Good
(57 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

7.4 out of 10
Good
(3 reviews)
  • 27 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds

7.8 out of 10
Good
(37 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(25 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Oceanfront

Room, 1 King Bed, Oceanfront

Room, 1 King Bed, View, Oceanfront

7.8 out of 10
Good
(60 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

  • 26 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse)

7.0 out of 10
Good
(2 reviews)
  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Balcony

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

Beachside getaway.You'll be steps from Condado Beach and within a 10-minute walk of Parque La Ventana al Mar with a stay at this Condado resort. Also, Luis Muñoz Rivera Park is within half a mile (1 km) and Third Millennium Park is within 2 miles (3 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Condado Beach - 1 min walk - 0.2 km
  • Casino del Mar at La Concha Resort - 14 min walk - 1.2 km
  • Pan American Pier - 17 min walk - 1.5 km
  • Distrito T-Mobile - 18 min walk - 1.5 km
  • Puerto Rico Convention Center - 2 min drive - 1.9 km

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬2 min walk
  • ‪New Taste - ‬8 min walk
  • ‪Waikiki - ‬4 min walk

About this property

The Condado Plaza Hotel

4-star beachfront resort near Condado Beach
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 2 outdoor swimming pools at The Condado Plaza Hotel, and enjoy summer activities like snorkeling and kayaking.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach resort also offers a children's pool, a 24-hour fitness center, and a garden. For a fee, parking is available.

This 4-star San Juan resort is smoke free.

  • 1 building
  • 281 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 6449 sq ft of conference space
  • 599 sq m of conference space
  • Built in 1963
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Condado Plaza Hotel offers 281 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 927 reviews
The price is CA $256
CA $331 total
includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 24 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

The Condado Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 628 out of 1401 reviews
Rating 8 - Good. 300 out of 1401 reviews
Rating 6 - Okay. 241 out of 1401 reviews
Rating 4 - Poor. 110 out of 1401 reviews
Rating 2 - Terrible. 122 out of 1401 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

ETHEL, FLORENCE

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were very unhappy with our room. The next morning we stopped at the front desk to let them know and was offered a different room which was okay except it did not have a chair to sit in; we were told we would get one but it never came. The hotel is getting ready for a massive renovation and some of the amenities were closed such as the restaurant. they have two elevators and one was broken upon our arrival and the next day both of the lobby elevators were broken. We were forced to use the elevator outside for the pool. I would like to see the hotel again once it's been renovated because it is a Grand hotel.
Looking at pool area from balcony
Stayed 3 nights in Jun 2025

10/10 Excellent

Arnaldo J

Travelled with partner
Liked: Cleanliness, amenities
The hotel staff and stay was very good. My only complaint is about the elevators. Most of the time it wasn't working.
Stayed 4 nights in May 2025

4/10 Poor

Mauricio

Stayed 8 nights in May 2025

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Wanda Torres, MEDFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Daysa Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
amazing stay in San Juan! Friendly and accommodating staff! Definitely will be back!!
Stayed 3 nights in May 2025

8/10 Good

Maricarmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience & great location!
Stayed 4 nights in Mar 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

shian s

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself and facilities were very nice. Very little beach area so it was overcrowded and the beach is facing the marina area. I would recommend this location
Stayed 3 nights in Mar 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
i love it the staff is amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities
1) Perfect location!! and awesome staff. it is a beautiful hotel. 2) The maintenance of the property needs to be improved (painting, fix broken stuff, etc.
Stayed 3 nights in Apr 2025

2/10 Terrible

Dominique R

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Jennette Alexsandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, everything was convenient to get around.
Stayed 5 nights in Apr 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Loved the direct access to the beach. Wished the pool water would have been warmer.
Stayed 4 nights in Mar 2025

10/10 Excellent

Digeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start off by saying the reviews are false or some people must have been really having a bad day but I’ll make it quick and truthful for you !! Book asap we booked this hotel through Expedia with a package deal then we went and was reading the reviews and got worried then went to TikTok and saw some good reviews so we just took the chance and I’m glad we did . The hotel is beautiful they basically have half of the land in the area they are located in very big hotel wonderful room with balcony and wonderful ocean view !! Clean room AC was perfect the walls are sound proof . They have 3 big pools one with a bar In it also w/ food && Jacuzzi ! && let’s not forget they also have a private beach with chairs and umbrellas included with the stay . They have a lot of lounge areas inside and outside very family and kid friendly . We checked in after 4 the check in took no more then 10 mins . They have a parking garage self parking $23 a day I don’t know how much was the valet . The hotel is located in a good area you can walk to San Juan and all the popular restaurants . PSA there is a resort fee of $35 a day when you check out and a deposit of $350 in case of damage to room but will be refunded soon as you check out . This is our second time visiting San Juan and we will book this hotel again . && the reviews about the elevator they have 3 other ones that work one by the pool one in the middle and a service one in the back and also a escalator .
Stayed 4 nights in Apr 2025

10/10 Excellent

Aliza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice and the room was amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 4 nights in Apr 2025

8/10 Good

John j

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
property really showed its age -one of the elevators has been broken for some time and it made things difficult to try and either return to your room or get downstairs. also had a very limited amount of lounge chairs for the pool area
Stayed 5 nights in Apr 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Tanisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and beautiful! I chose this property bc breakfast and room with a balcony were included. But after checking-in we were told differently. Breakfast was Not included but the view from our room balcony was Breathtaking!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ali Husseinali

Stayed 4 nights in Apr 2025

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of daily activities, very clean. Staff were very friendly. Unfortunately, there was a lack of food options on property.
Stayed 4 nights in Mar 2025

10/10 Excellent

Brenda

Stayed 5 nights in Mar 2025