See all properties

Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property
4-star hotel near Pier 3

Choose dates to view prices

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

View in a map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Place, Pier 3
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪1 min walk‬
  • Place, Pier 1
    ‪3 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

10.0 out of 10
Exceptional
(23 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(66 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(54 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Exercise/lap pool

Hyatt Vacation Club at Hacienda del Mar, Dorado

Sabana
  • Pool
  • Hot tub
  • Kids pool
  • Free WiFi
4.7 out of 5, Exceptional, 2,851 reviews
The price is CA $190
CA $268 total
includes taxes & fees
Dec 8 - Dec 9
Hyatt Vacation Club at Hacienda del Mar, Dorado

About the area

San Juan

City center stay.With a stay at this Old San Juan hotel, you'll be steps from Pier 3 and Teatro Tapia. Pier 1 and Port of San Juan are also within half a mile (1 km).

What's nearby

  • Pier 3 - 1 min walk - 0.0 km
  • Port of San Juan - 1 min walk - 0.1 km
  • Calle Fortaleza - 2 min walk - 0.3 km
  • Pier 1 - 3 min walk - 0.3 km
  • Castillo de San Cristobal - 4 min walk - 0.4 km

Getting around

  • Domenech Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Raices Restaurant - ‬2 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Mojito's Restaurant - ‬2 min walk
  • ‪Tijuana's Bar & Grill - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

4-star hotel near Pier 3
Hotel Rumbao, a Tribute Portfolio Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 5973 square feet (555 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rumbao, a Tribute Portfolio Hotel. For a fee, parking is available.

This 4-star San Juan hotel is smoke free.

  • 245 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 5973 sq ft of conference space
  • 555 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Signature Suite, 1 King Bed, Non Smoking
Hotel Milano
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
4.6 out of 5, Wonderful, 104 reviews
The price is CA $237
CA $312 total
includes taxes & fees
Dec 10 - Dec 11
Hotel Milano

Property amenities

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 26 per day)
  • Secured, covered valet parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 19 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 42 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25.00 for adults and USD 19.00 for children
  • Covered self parking fee: USD 26.00 per day (in/out privileges)
  • Covered valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Reviews

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 918 out of 1294 reviews
Rating 8 - Good. 214 out of 1294 reviews
Rating 6 - Okay. 76 out of 1294 reviews
Rating 4 - Poor. 36 out of 1294 reviews
Rating 2 - Terrible. 50 out of 1294 reviews

Reviews

10/10 Excellent

BUFFY, Boonville

Stayed 1 night in Oct 2025

10/10 Excellent

Curtis, NEW YORK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hadn’t stayed here in years and the upgrade was really impressive. Rooms are very well done.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Karina

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, walking distance to all the best spots in Old San Juan. Just need better housekeeping service. Bathroom not clean properly. You ask for extra towels and they leave it on top of the sink counter instead of folding it and place it neatly under. Definitely attention to detail is missing but otherwise is great
Stayed 2 nights in Aug 2025

10/10 Excellent

dorlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Stephanie

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
If you are looking for a great relaxing stay then you do not want to stay here at Hotel Rumbao! I stayed 3 nights and neither was a great night. The first night I heard drilling from about 7am until I decided to get up and get dressed. I went to the front desk to request a room change and was told it was only for that day and they would be done in about 30 minutes. They acted as though I was the issue because I complained. They told me the only thing the supervisor Josephine could do was give me a credit of the taxes on the resort fee for one night. Yes I said the credit would be for the taxes for 1 night only. The next day I had the same issue. Then on top of the drilling, my room was next to a utility closet that the staff used all day and night so for the entire night all I heard was the door slamming every 10 minutes or so. So I would not advise anyone traveling to Puerto Rico to stay at Hotel Rumbao. My entire trip I had not 1 good night of sleep oh and no I did not receive any credit! Not even the tax credit for the 1 night that Superviaor Josephine said she would give for my inconvenience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time in a row we stayed at this location and I must say it's fantastic the staff is friendly and professional. Check in is fast we asked for an upgrade and I'm glad we did, the room was beautiful and very clean. The bar/Cafe is the best, bartender makes the best drinks and the crab tacos are delicious. The restaurant upstairs 10 out of 10.... See you next year and thank you for a wonderful stay....
View walking in
2nd floor view
Best drinks
Crab tacos
Stayed 4 nights in Aug 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness
The hotel itself is in a wonderful area, main reason I picked it. However the hotel inside feels a little tired and in need of updating. The rotating sign outside for DND did not work are kids would come by and play with it. It was also little confusing that the valet entrance is on the lower level while the main desk was on the 1 st floor, there was no one helping guide new heat to 1st floor when we got there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived everything.. location, amenities, food, staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ukee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nieawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the rooms were spacious and clean!
Stayed 1 night in Jun 2025

6/10 Okay

PEDRO

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Really mess bathroom

The bathroom is really bad designed. The shower is open and after you shower, the water of the ahower comes into the hallway of the room and cloae to the bed....We ordered almost 15 towels in 3 days we stay..Also be ready to call the front desk and not getting any answers ...
Stayed 3 nights in Aug 2025

10/10 Excellent

Abraham Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything around viejo San Juan
Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro, Ponce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here several times before and the staff as usual very professional and helpful. Great hotel to stay for cruise ship vacations. Highly recommend it. Our favorite hotel in San Juan. Thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from staff to rooms and shopping was great.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jonie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of San Juan. You can walk to and from cruise port and experience the history of San Juan. The location has access to free or low cost public transport, dinning all around in walking distance and the hotel has free cold breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Magally

Liked: Cleanliness, amenities
Everything was clean. Pool area nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Magally

Travelled with partner
Liked: Amenities
Comfortable and spacious bathroom and clean! Friendly staff
Stayed 1 night in Jul 2025

6/10 Okay

Marisol

Liked: Cleanliness, property conditions & facilities
Over all the hotel was very nice but they did not clean the room during our stay and we ran out of coffee and toilet paper. And the garbage piled up. We should have gotten fresh towels daily.
Stayed 3 nights in Aug 2025

10/10 Excellent

Waldemar A

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Keilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the location and even the other guest’s, everything was perfect. The hotel was gorgeous and clean and so were rooms. The food was amazing, and the pool relaxing.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mercedes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent. Nice bed, comfortable, clean. The pool area is very small and not a great view, but in old San Juan, pools are not prevalent. Overall, nice hotel.
Stayed 1 night in Jul 2025