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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property
4-star hotel near Pier 3

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Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Outdoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Port of San Juan
    ‪1 min walk‬
  • Pier 1
    ‪3 min walk‬
  • Castillo San Felipe del Morro
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 Queen Bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 Queen Bed

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About the area

San Juan

City center stay.With a stay at this Old San Juan hotel, you'll be steps from Pier 3 and Teatro Tapia. Pier 1 and Port of San Juan are also within half a mile (1 km).

What's nearby

  • Port of San Juan - 1 min walk - 0.0 km
  • Pier 1 - 3 min walk - 0.3 km
  • Castillo San Felipe del Morro - 3 min drive - 1.4 km
  • Puerto Rico Convention Center - 6 min drive - 4.6 km
  • Pan American Pier - 7 min drive - 4.9 km

Getting around

  • Domenech Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Raíces - ‬2 min walk
  • ‪Cayo Caribe - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Café Cola'o - ‬1 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

4-star hotel near Pier 3
Hotel Rumbao, a Tribute Portfolio Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 5973 square feet (555 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rumbao, a Tribute Portfolio Hotel. For a fee, parking is available.

This 4-star San Juan hotel is smoke free.

  • 245 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 5973 sq ft of conference space
  • 555 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 26 per day)
  • Secured, covered valet parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 19 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25.00 for adults and USD 19.00 for children
  • Covered self parking fee: USD 26.00 per day (in/out privileges)
  • Covered valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 978 reviews
Rating 8 - Good. 174 out of 978 reviews
Rating 6 - Okay. 62 out of 978 reviews
Rating 4 - Poor. 25 out of 978 reviews
Rating 2 - Terrible. 40 out of 978 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CHARLES, Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Angela

Liked: Staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2025

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Check in was easy. Friendly and helpful staff. Room was great except for the overwhelming air freshener smell every time the air turned on. Very convenient if you are getting off a cruise ship.
Stayed 1 night in Mar 2025

8/10 Good

Nash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, close to many restaurants and attractions.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean property in the heart of OSJ. We ate dinner on the patio and watched the cruise ship leave port. Parking was a bit confusing but you can go the the ramp that is next to the property and they will validate for a reduced price overnight. We tried to do valet but could not even enter the street entrance which was blocked. Staff was courteous and provided complimentary mimosas while we waited in line to check in.
Stayed 1 night in Mar 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, spacious hotel. Staff was courteous. Right in the middle of everything.
Stayed 2 nights in Mar 2025

10/10 Excellent

amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel. Staff was very friendly and helpful .
Stayed 3 nights in Mar 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Hotel Rumbao!

Had a great spring break trip with my 17 year old son! The hotel is within walking distance to all kinds of great sights, stores, and restaurants in Old San Juan!
Stayed 5 nights in Mar 2025

10/10 Excellent

Dheeraj, MISSISSAUGA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views from the room, lovely boutique hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived after a day of travel to be told that we were bumped out of the hotel since they “oversold” it. We never received notice before we arrived. They moved us over to the Sheraton convention center, which was nicer anyway. Terrible way to do business.
Stayed 1 night in Mar 2025

8/10 Good

Linda

Stayed 1 night in Feb 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was so nice and helpful. And the restaurant and bar staff friendly and top notch. The room was great and this was a great location to be able to walk around and see Old San Jaun.
Stayed 3 nights in Feb 2025

6/10 Okay

Kristin

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a very convenient location for those going on a cruise. We walked to the ship. The room was really comfortable and had a view of water. The restaurant was ok. Very friendly staff. Priced accordingly.
Stayed 1 night in Mar 2025

10/10 Excellent

Megan, Lees Summit

Stayed 1 night in Feb 2025

10/10 Excellent

Zihua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location for visiting Old San Juan
Stayed 1 night in Jan 2025

8/10 Good

Susanne

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Liked: Staff & service, amenities, property conditions & facilities
Great location. A little old on the fringe.
Stayed 2 nights in Mar 2025

8/10 Good

Kimberly

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff & Location, Best For Cruise Ship
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convient access to cruise ship, and very clean and modern. We loved it and will be back.
Stayed 1 night in Mar 2025