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Hotel El Convento

4.5 star property
4.5-star luxury hotel near Catedral Basilica Menor de San Juan Bautista

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Photo gallery for Hotel El Convento

Front of property
Meeting facility
Hallway
Garden Terrace
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
100 Cristo St, San Juan, 00901
  • Place, Catedral Basilica Menor de San Juan Bautista
    ‪1 min walk‬
  • Place, San Juan Gate
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪7 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(34 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Terrace

Garden Terrace

Garden Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Vista

Room

Double Vista

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(18 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Vista

Double Room

Queen Vista

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

About the area

San Juan

Old San Juan stay.With a stay at this Old San Juan hotel, you'll be steps from Catedral Basilica Menor de San Juan Bautista and San Juan Gate. Port of San Juan and Castillo San Felipe del Morro are also within half a mile (1 km).

What's nearby

  • Catedral Basilica Menor de San Juan Bautista - 1 min walk - 0.1 km
  • Plaza de Armas - 2 min walk - 0.3 km
  • San Juan Gate - 3 min walk - 0.3 km
  • Port of San Juan - 7 min walk - 0.7 km
  • Castillo San Felipe del Morro - 10 min walk - 0.9 km

Getting around

  • Sacred Heart Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪La Factoría - ‬2 min walk
  • ‪Ostra Cosa - ‬2 min walk
  • ‪Café Con Ron - ‬2 min walk
  • ‪Nono's - ‬1 min walk
  • ‪El Batey - ‬1 min walk

About this property

Hotel El Convento

4.5-star luxury hotel near Catedral Basilica Menor de San Juan Bautista
Hotel El Convento offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Hotel El Convento.

This 4.5-star San Juan hotel is smoke free.

  • 81 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel El Convento offers 81 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Hotel El Convento Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 696 out of 1005 reviews
Rating 8 - Good. 172 out of 1005 reviews
Rating 6 - Okay. 69 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. Easy to walk everywhere and cheaper to use an uber. Very safe.
Stayed 4 nights in Sep 2025

10/10 Excellent

patrick

Stayed 1 night in Oct 2025

10/10 Excellent

Stephanny

Stayed 1 night in Sep 2025

10/10 Excellent

Sage

Stayed 2 nights in Sep 2025

10/10 Excellent

James

Beautiful hotel! Was a fantastic place to stay for a first time in San Juan
Stayed 2 nights in Sep 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, the staff was amazing and really friendly. I also love the vibe that it gives. Pool wasn’t too big but perfect to just relax in!
Stayed 5 nights in Aug 2025

8/10 Good

Joann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a girls trip and we had a wonderful time. It was slow season so it was very peaceful. Our only disappointment was that the hotel restaurant was very limited due to kitchen renovations but we also realize that these inconveniences are necessary for future clients and can't be helped. We however did find excellent restaurants nearby.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniela

Stayed 5 nights in Sep 2025

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself was beautiful and centrally located. Perfect location to walk around old San Juan.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super awesome stay expect room cleaning did not show up once but the staff was super bice and accommodating
Stayed 3 nights in Sep 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

David, Sinking Spring

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was fantastic But its a city hotel so quiet is not a thing
Stayed 6 nights in Sep 2025

10/10 Excellent

Sandeep

Stayed 3 nights in Sep 2025

10/10 Excellent

Vanderlei

Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Linda, Erie

Liked: Cleanliness, staff & service, property conditions & facilities
I booked Hotel El Convento for an after cruise stay for my husband, myself, my two adult kids and their spouses and we couldn’t be happier with the experience. The staff couldn’t wait to help us with all of our travel needs and our stay here was the highlight of a two week 50th anniversary celebration! There may be closer hotels to the pier, but this was an experience in itself.
Stayed 2 nights in Sep 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations. We were immediately greeted by a bell hopper as soon as we got out of our Uber, and they carried our luggage up to the front desk. Front desk staff were very kind and helpful, and our room was clean and spacious. The rooftop pool was right outside of our bedroom, so it got a little loud at times, but never past 10pm. Cold, bottled water is always available and plentiful on the 3rd floor, which many other hotels lack, in my experience. The hotel is extremely walkable to restaurants, shopping, and San Felipe del Morro and San Cristóbal castles—both National Historic Sites. I would absolutely stay here again.
The view of the 5th floor hallway from our room
The view from the 5th floor hallway
Stayed 2 nights in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, efficient, knowledgeable staff.Clean facilities, great amenities and superb location. Coralys, George, Mara, Angel and the rest of the staff really go out of their way to make you feel at home. Awesome place to stay🔥
Stayed 3 nights in Sep 2025

10/10 Excellent

Emmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at El Convento. The hotel itself is absolutely gorgeous, with so much charm and character. The location couldn’t have been better—everything was within walking distance, and I felt very safe exploring the area. The staff was small but incredibly friendly and welcoming, which made the experience feel even more personal. I highly recommend staying here to anyone visiting; it’s the perfect spot to enjoy both comfort and convenience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Lovelynplace
Stayed 2 nights in Aug 2025

10/10 Excellent

ulysses

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel!!! A++++ Amenities are amazing. The location was perfect. Near all shops, restaurants and bars. But at the same time, quiet zone. Very safe. If you are bringing a car, theres a valet parking right in front of hotel. Recommend. Recommend. Recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Ivette

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos J

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of all the staff was so wonderful and professional.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amaizing and really made the experience unique. Also, being able to be in the heart of old San Juan was a blessing, walked everywhere with our worrying about parking.
Stayed 1 night in Sep 2025

10/10 Excellent

therese

Travelled with partner
Liked: Cleanliness, amenities
Very historic, friendly staff- loved Didn’t like the size of the pool- very tiny, a plunge pool only
Stayed 1 night in Sep 2025