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Hotel El Convento

4.5 star property
4.5-star luxury hotel near Catedral Basilica Menor de San Juan Bautista

Choose dates to view prices

Photo gallery for Hotel El Convento

Outdoor pool, sun loungers
Terrace/patio
Reception
Room
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Air conditioning

Explore the area

Map
100 Cristo St, San Juan, 00901
  • Port of San Juan
    ‪7 min walk‬
  • Castillo San Felipe del Morro
    ‪10 min walk‬
  • Pan American Pier
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Garden Terrace

Garden Terrace

Garden Terrace

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Room

Room

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Juan

Old San Juan stay.With a stay at this Old San Juan hotel, you'll be steps from Catedral Basilica Menor de San Juan Bautista and San Juan Gate. Port of San Juan and Castillo San Felipe del Morro are also within half a mile (1 km).

What's nearby

  • San Juan Gate - 3 min walk - 0.3 km
  • Port of San Juan - 7 min walk - 0.7 km
  • Castillo San Felipe del Morro - 10 min walk - 0.9 km
  • Puerto Rico Convention Center - 6 min drive - 5.2 km
  • Pan American Pier - 7 min drive - 5.4 km

Getting around

  • Sacred Heart Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪El Batey - ‬1 min walk
  • ‪Pira-Rum - ‬1 min walk
  • ‪El Patio de Sam - ‬1 min walk
  • ‪El Champi - ‬1 min walk
  • ‪Bar Catedral Rooftop - ‬1 min walk

About this property

Hotel El Convento

4.5-star luxury hotel near Catedral Basilica Menor de San Juan Bautista
Hotel El Convento offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Hotel El Convento.

This 4.5-star San Juan hotel is smoke free.

  • 58 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel El Convento offers 58 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Hotel El Convento Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1000 reviews
Rating 8 - Good. 199 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Farshid

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

joedh o

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Convento is my Favorite Hotel in old san juan
Stayed 2 nights in Mar 2025

10/10 Excellent

Phil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location in viejo San juan
Stayed 3 nights in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good overall, but could not control air conditioning system from turning off in the middle of the night several times and turning on abruptly. Resting was a challenge for this reason. I love the location, food and service. Only thing I would change is being able to control my own air in the room and parking situation, if you are lucky you get parking in front but if it’s full the hotel offers no parking.
Stayed 2 nights in Feb 2025

6/10 Okay

Laurie

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was beautiful but overbooked. I paid over $700 a night for 2 beds and ended up with one bed and a rollaway. I received a $100 hotel restaurant credit to compensate. The location is good but I was disappointed with the room.
Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Stayed 2 nights in Mar 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great.
Stayed 1 night in Mar 2025

8/10 Good

Maria, McLean

Travelled with family
Liked: Cleanliness, staff & service
Room a bit small for price point. Also a little rough around the edges. It’s an old historic building so needs some attention. Pool was not really a pool.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mehrnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building in the prime location. The rooms can use an upgrade but all and all it was a great stay.
Stayed 2 nights in Mar 2025

8/10 Good

Taylor L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place to stay for a few nights in Old San Juan. There seem to be many events at the property but we did not hear a thing in our room at night. The pool is nice and the wine/cheese hour is lovely. They did not clean our room everyday and that was disappointing, but we had a wonderful stay overall and would go back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Melba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, clean and very polite personnel. No parking at site.
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient hotel. Many options for restaurants, bars, shopping andarea good for exercising. I will definitely stay again. Thanks so much for everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Kurt, Canton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a great place right in old town
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Argenis

Liked: Cleanliness, property conditions & facilities
Love it!
Stayed 2 nights in Feb 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in an historic hotel. Also, we enjoyed the wine and cheese gathering each evening at 5:00.
Stayed 3 nights in Feb 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend if staying in Old San Juan.
Stayed 1 night in Feb 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Donn

Great spot
Stayed 1 night in Feb 2025

10/10 Excellent

Gail

Stayed 5 nights in Feb 2025

10/10 Excellent

Marlene, Carolina

Stayed 1 night in Feb 2025

10/10 Excellent

Raiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historical location. The service of the room staff and the person helping with our laugage was amazing. The pool area was clean and peaceful. The terrace place offered an excellent midday break. I would probably eat outside the hotel because the restaurant service was a bit slow for my taste, but all in all it was an excellent stay and i would definitely come back again.
Stayed 2 nights in Feb 2025

4/10 Poor

Trish

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hubby thought it was “fine”. ~Run!

The hotel is in a very popular historic area with lots of restaurants and shops. Very cool from that perspective. It’s exactly what we wanted. The building is hundreds of years old and in a way, it was interesting. However, they seemed to have made very few improvements. We checked in and got the keys, which were actual keys on a key chain. I was kind of excited thinking it was sort of cool and hip, but it was the first sign of how the rest of the stay would be. The interior was very dark and dated- heavy dark wood with lots of scratches and gashes in the walks and woodwork. Absolutely everything is original, which some people probably like, but I found it to be creepy. It felt like a junky old, worn out building that smelled old and dirty. As I laid in bed and looked around, the old phrase “bed chamber” came to mind and it made me laugh. I feel like the owners are hiding behind its authenticity s an excuse to not update it. Couple other things to note, there is no parking, not even on the street and no valet. You have to park in the public parking garage a half mile away and drag your luggage uphill and over cobblestones. What sums up the entire stay and really says it all is that the shampoo and soap containers in the shower were completely empty. Plenty of conditioner though. When we were dropping off the keys at checkout, I mentioned that they need to fill the shampoo containers and the response was “you didn’t mention that last night”. Huh?
Stayed 1 night in Feb 2025

10/10 Excellent

Mary, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, really friendly and helpful staff, great location for exploring Old San Juan.
Stayed 2 nights in Feb 2025