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Hotel El Convento

4.5 star property
4.5-star luxury hotel near Catedral Basilica Menor de San Juan Bautista

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Photo gallery for Hotel El Convento

Property amenity
Hallway
View from property
Outdoor pool, sun loungers
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym

Explore the area

View in a map
100 Cristo St, San Juan, 00901
  • Place, Port of San Juan
    ‪7 min walk‬
  • Place, Puerto Rico Convention Center
    ‪6 min drive‬
  • Place, Pan American Pier
    ‪7 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(33 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Terrace

Garden Terrace

Garden Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Vista

Room

Double Vista

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Vista

Double Room

Queen Vista

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Juan

Old San Juan stay.With a stay at this Old San Juan hotel, you'll be steps from Catedral Basilica Menor de San Juan Bautista and San Juan Gate. Port of San Juan and Castillo San Felipe del Morro are also within half a mile (1 km).

What's nearby

  • San Juan Gate - 3 min walk - 0.3 km
  • Port of San Juan - 7 min walk - 0.7 km
  • Castillo San Felipe del Morro - 10 min walk - 0.9 km
  • Puerto Rico Convention Center - 6 min drive - 5.2 km
  • Pan American Pier - 7 min drive - 5.4 km

Getting around

  • Sacred Heart Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪La Factoría - ‬2 min walk
  • ‪Ostra Cosa - ‬2 min walk
  • ‪Nono's - ‬1 min walk
  • ‪El Batey - ‬1 min walk
  • ‪Café Con Ron - ‬2 min walk

About this property

Hotel El Convento

4.5-star luxury hotel near Catedral Basilica Menor de San Juan Bautista
Hotel El Convento offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Hotel El Convento.

This 4.5-star San Juan hotel is smoke free.

  • 81 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel El Convento offers 81 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Hotel El Convento Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1000 reviews
Rating 8 - Good. 181 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

OSCAR C

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our second time here and it was a wonderful stay once again. It’s such a beautiful historical property in a great location in Viejo San Juan. Our family enjoyed our time here.
Stayed 2 nights in Jun 2025

10/10 Excellent

nidia, houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ercole

Stayed 4 nights in Jun 2025

10/10 Excellent

Dalia

Stayed 2 nights in Jun 2025

4/10 Poor

Maria Luz

Disliked: Cleanliness, staff & service, property conditions & facilities
When i book it said breakfast included it was not n room small n bathroom door didn't close some workers rude
Stayed 4 nights in Jun 2025

10/10 Excellent

carmen Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Angel

Stayed 1 night in Jun 2025

6/10 Okay

Emilio

Travelled with family
Liked: Staff & service
Hotel staff is friendly. Weekend housekeeping wasn’t good. No formal dining area and lounge at property. Getting in and out is a bit hectic due to narrow streets and significant amount of tourists from cruises.
Stayed 5 nights in Jun 2025

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel History Art , culture and music
Stayed 3 nights in Jun 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful very attentive, professional, helpful. Just great at what they do
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with group
. everything was great specially the location was walking distance from everything will consider staying there again in the future.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ailsa, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Close to everything!
Stayed 2 nights in Jun 2025

10/10 Excellent

Joe

Stayed 1 night in Jun 2025

10/10 Excellent

Timothy, Colorado Springs

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Yadelsy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice places
Stayed 1 night in May 2025

8/10 Good

Kristine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A historical site, conveniently located in the heart of San Juan. Accessible, beautiful grounds, comfortable rooms. Parking is impossible, unless you pay in the parking lot. Staff are now always easy to communicate with; made mistakes with reservations. Breakfast options could be better. Nice views of the town.
Stayed 1 night in Jun 2025

10/10 Excellent

HASSAN, Norman

Stayed 3 nights in Jun 2025

6/10 Okay

Fabiana

Travelled with partner
Great location, but not worth the money. The property needs maintenance, definitely not as in the video. I had stayed in old historical hotels before were everything was impeccable, this one definitely needs work
Stayed 3 nights in Jun 2025

10/10 Excellent

Yolanda, Arlington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked: It's charming, great location, room very clean - and renovated-; front desk - excellent service! Didn't like: Menu at the restaurant - limited in terms of variety. It should offer a lighter selection (e.g. quesadillas, a soup, etc.)
Stayed 2 nights in Jun 2025

10/10 Excellent

Cami, Jacksonville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property in old San Juan. A must stay!
Stayed 4 nights in May 2025

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities
Really a very nice experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Kyla

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Once a nun convent, now a gorgeous hotel with a perfect location in Old San Juan. It was easy to walk around and site see. Wine and cheese offered on the terrace provided a beautiful and relaxing view of the city. Truly enjoyed our stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Salimah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025