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4.4 out of 5

"Very friendly front desk woman. " More

By a verified traveller on Tue 03 Oct 2023

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Hotel Description

Enjoy free breakfast at this Kalamazoo hotel

In Kalamazoo

You'll be within 3 miles (5 km) of Crystal Woods and 6 miles (10 km) of Lawton Ridge Winery with a stay here. Oasis Hot Tub Gardens and Crossroads Park Shopping Center are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $146* Per night/room 5 Apr. - 6 Apr.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

TownePlace Suites by Marriott Kalamazoo ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for TownePlace Suites by Marriott Kalamazoo

Everyone (2) Couples (2) Family (3)
5 out of 5
Very friendly front desk woman.

Posted by on 3 Oct. 2023

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Comment from Hotel Management

3 Oct. 2023 by TownePlace Staff

Hello and thank you for your review of our property. It is a wonderful feeling to know we can provide great experiences for our guests. We hope to see you again in the future!!

5 out of 5
Staff is very friendly but the room needs new carpet.

Posted by on 17 Sep. 2023

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Comment from Hotel Management

17 Sep. 2023 by TownePlace Staff

Hello and thank you for your review. It makes us happy to know that we can provide a great experience for our guests! We are aware of the hotel needing some fixes and we have already put a plan in place to update. We hope that this will not deter you from coming back and we look forward to being here if you choose us again!!!

4 out of 5
We didn’t realize that pets were allowed and there were some barking dogs in the room next to ours. I used my sound machine app to sleep so it wasn’t too disturbing.

Posted by on 15 Jul. 2019

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5 out of 5
Staff very helpful in accommodating my mistake in booking Grand Rapids location instead of Kalamazoo. Everything worked out for the best.

Posted by on 30 Jun. 2019

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4 out of 5
Enjoyed the swimming pool. Overall, curb appeal could be nicer but the conditions of the rooms made up for this.

Posted by on 18 Jun. 2019

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5 out of 5

Studio

Room was very clean and nicely furnished. The bedding and bed were higher quality than most

Posted by on 26 Jul. 2016

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3 out of 5

Average Property not worth the price

Based on the fact that this property was a Marriot property I was a little leery about going in the first place, but decided that the reviews on line warranted giving the place a chance. First the positives: Easy to find, convenient location, located right off the interstate, and within walking distance of a cracker barrel which is always a positive when traveling with kids. The staff was friendly on check-in. As the evening went on the staff was especially friendly in interacting with myself and especially with my children, treating them well and making them feel special. The suite was exceptionally large and very clean. We asked for a crib and got one quickly, although the clerk tried to tell me that my two kids could easily share the hide-a-bed in the couch. We had to go back and ask again for bedding for the crib. The separate bedroom for the wife and I was a plus and one of the reasons we chose this hotel. Second: The mixed reviews. The swimming pool was convenient and just the right size for my family. One of the reasons we choose this hotel was the pool. When we entered the pool area the room temperature was just right, warm, but not hot or humid. The pool water temperature was too low however, and shortened our time in the pool considerably. The negatives: 1 - No wireless internet in the room. There was wired internet, but it was located in the same room where the children would be sleeping and not in the bedroom. 2- Meager breakfast selection at best. Pre-boxed cereals, some bread and bagels. 3 - Despite traveling with two small children we were given a handicap accessible room, with no tub, but rather a walk in shower which led to water all over the floor and a slippery/dangerous environment for children. 4 - The rooms themselves are definitely not soundproof and we had to try and go to sleep while listening to the people in the room next to us carry on their late night conversation, and the people above us walk back and forth across the floor (we had requested a high floor but were not accomodated). 5 - I took the pre-packaged cereals back to our rom and took a spoon out of the drawer in the room to eat with and found as I put it in my mouth that the edges of the spoon were sharp, almost to the point of being serrated. I pulled out a second spoon and it had the same problem. All in all not worth the huge amount of money it cost, and gets a 3 in my rating system. I rate hotels as follows: 5: Great experience, no issues,excellent staff, everything as advertised and promised, price and quality correspond to expectations and experience. Definite recommendation. 4: Good experience, some issues possible, safe, clean, pretty much as advertised and promised, price and quality correspond to expectations and experience. Would recommend 3: Average experience, may or may not recommend, many issues, price and quality not in line with expectations and experience. 2: Below average. unresolved issues, rude staff, disregard of guess experience, unsafe, unclean, not worth the price paid. 1: Unacceptable. Safety, security issues, poor staffing, not worth considering. I stay in a number of properties each year, and rely on these reviews when I travel and realized I needed to give back. Hope this review helps someone.

Posted by on 14 May 2010

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About the TownePlace Suites by Marriott Kalamazoo

Location 5683 S 9th Street, Kalamazoo, MI 49009

Property Features

TownePlace Suites by Marriott Kalamazoo offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. There's an onsite business center. The business-friendly TownePlace Suites by Marriott Kalamazoo also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free. This Kalamazoo hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

TownePlace Suites by Marriott Kalamazoo offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room kitchen
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TownePlace Suites Marriott Kalamazoo
  • TownePlace Suites Marriott Kalamazoo Hotel
  • Towne Suites riott Kalamazoo
  • TownePlace Suites by Marriott Kalamazoo Hotel
  • TownePlace Suites by Marriott Kalamazoo Kalamazoo
  • TownePlace Suites by Marriott Kalamazoo Hotel Kalamazoo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.