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4.2 out of 5

"You advertise a restaurant and room service on the travelocity page. Went to a venue and was expecting to eat in my room, but I was told the restauran ... " More

By a verified traveller on Sun 27 Nov 2022

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Hotel Description

3.5-star hotel near T-Mobile Center

Heart of Kansas City

Within a 10-minute walk of this Crossroads Arts District hotel, you'll find Crown Center and LEGOLAND® Discovery Center. T-Mobile Center and Kansas City Convention Center are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A snack bar/deli, dry cleaning, and luggage storage are also on offer.

Standard Room, 2 Queen Beds, Accessible (Comm)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $183* Per night/room 21 Apr. - 22 Apr.

Standard Room, 2 Queen Beds, Accessible (Comm, Roll Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Comm)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Comm, Roll Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Kansas City - The Crossroads, an IHG Hotel ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Kansas City - The Crossroads, an IHG Hotel

Everyone (10) Couples (2) Family (8)
5 out of 5

Posted by on 11 Feb. 2024

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5 out of 5

Posted by on 6 Aug. 2023

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Comment from Hotel Management

12 Aug. 2023 by Front Desk

Thanks for your feedback!

1 out of 5

Posted by on 15 Jan. 2023

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3 out of 5
You advertise a restaurant and room service on the travelocity page. Went to a venue and was expecting to eat in my room, but I was told the restaurant was closed due to COVID-19. And was given pizza flyers. Beware all who read this. Deceptive advertising is at work here..

Posted by on 27 Nov. 2022

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5 out of 5
great place.

Posted by on 12 Nov. 2022

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5 out of 5
Great location. Loved the ambience of the hotel. Friendly, helpful staff. We were pleased with our stay.

Posted by on 21 Feb. 2022

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5 out of 5
This was a lovely hotel.

Posted by on 1 Jun. 2021

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Comment from Hotel Management

30 Jun. 2021 by Richard Graham - GM

Hello Anonymous, Thank you for the wonderful review! We look forward to your return. Safe travels!

5 out of 5

Posted by on 28 Mar. 2021

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5 out of 5
I loved my king suite, the layout of the room. The bed were nice and smooth, and bath linens were thick and sumptuous. I loved the Aveda products also! Front desk, valet, bar and breakfast staff were all exceptionally personable and friendly. I’d stay here again!

Posted by on 15 Mar. 2021

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Comment from Hotel Management

22 Mar. 2021 by Richard Graham - GM

Hello Anonymous, Thank you for the wonder review and detailed feedback! We are happy to see you loved your suite and all of the amenities it comes with. WE would be honored to host you again in the future. Safe travels!

3 out of 5
Paid for a king bed and got twin queens. Paid for breakfast but got free parking instead which was fine

Posted by on 14 Feb. 2021

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Comment from Hotel Management

15 Feb. 2021 by Richard Graham - GM

Hello anonymous, Thank you for your review and feedback. We look forward to our restaurant resuming normal operation in the future and hope you will entertain returning in the future. Safe travels to you.

About the Hotel Indigo Kansas City - The Crossroads, an IHG Hotel

Location 2020 Grand Boulevard, Kansas City, MO 64108

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available. Public spaces have free WiFi. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Hotel Indigo Kansas City - The Crossroads, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 81 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Kansas City Union Station (1.2 km / 0.7 mi)
  • Metro station: Crossroads Tram Stop (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Indigo Kansas City - The Crossroads, an IHG Hotel offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with premium cable channels. This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7 AM to 11:00 AM.

Leedy's Bar and Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–20 for adults, and USD 10–10 for children
  • Covered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo Kansas City Crossroads
  • Hotel Indigo Crossroads
  • Indigo Kansas City Crossroads
  • Hotel Indigo Kansas City The Crossroads
  • Hotel Indigo Kansas City The Crossroads
  • Hotel Indigo Kansas City - The Crossroads, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.