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Hotel Indigo Kansas City - The Crossroads by IHG

3.5 star property
3.5-star hotel near Kansas City Convention Center

Choose dates to view prices

Photo gallery for Hotel Indigo Kansas City - The Crossroads by IHG

Interior
Exterior
Breakfast, lunch, dinner served; American cuisine
Exterior
Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

View in a map
2020 Grand Boulevard, Kansas City, MO, 64108
  • Place, Crown Center
    ‪3 min walk‬
  • Place, Science City at Union Station
    ‪8 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪10 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(30 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, down comforters, desk, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(45 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

1 bedroom, down comforters, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, down comforters, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kansas City

Heart of Kansas City.Within a 10-minute walk of this Crossroads Arts District hotel, you'll find Crown Center and LEGOLAND® Discovery Center. SEA LIFE Kansas City Aquarium and CrossroadsKC at Grinders are also within half a mile (1 km).

What's nearby

  • Crown Center - 3 min walk - 0.3 km
  • Science City at Union Station - 8 min walk - 0.7 km
  • LEGOLAND® Discovery Center - 10 min walk - 0.9 km
  • T-Mobile Center - 13 min walk - 1.1 km
  • Kansas City Convention Center - 16 min walk - 1.4 km

Getting around

  • Crossroads Tram Stop - 5 min walk
  • Kansas City Union Station - 8 min walk
  • Kansas City International Airport (MCI) - 28 min drive

Restaurants

  • ‪Jack Stack Barbecue - Freight House - ‬6 min walk
  • ‪Green Lady Lounge - ‬4 min walk
  • ‪Up-Down - ‬6 min walk
  • ‪Brewery Emperial - ‬6 min walk
  • ‪Novel - ‬4 min walk

About this property

Hotel Indigo Kansas City - The Crossroads by IHG

3.5-star hotel near Kansas City Convention Center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

Public spaces have free WiFi. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Hotel Indigo Kansas City - The Crossroads by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 81 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Hotel Indigo Kansas City - The Crossroads by IHG offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with premium cable channels.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Exterior
Hotel Indigo Kansas City Downtown by IHG
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,007 reviews
The price is CA $140
CA $170 total
includes taxes & fees
Nov 27 - Nov 28
Hotel Indigo Kansas City Downtown by IHG

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Kansas City Crossroads
Hotel Indigo Crossroads
Indigo Kansas City Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads an IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Kansas City

Hotel Indigo Kansas City - The Crossroads by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1004 reviews
Rating 8 - Good. 202 out of 1004 reviews
Rating 6 - Okay. 48 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KENNETH, Westerville

Liked: Cleanliness, staff & service, property conditions & facilities
Really great
Stayed 2 nights in Oct 2025

10/10 Excellent

KENNETH, Westerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Awesome staff. Very nice room, bar, everything! About 3 blocks to Union Station, WW1 museum, Green Lady. Great dining room. Very highly recommended!
Stayed 2 nights in Oct 2025

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Joan

Travelled with family
Very clean and comfortable!
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway

Great property! Best blackout shades I’ve ever had in my life! Friendly staff. I wish the room would have included glassware for drinks instead of just paper cups. Located close to tons of restaurants and close to streetcar line.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary Grace

Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Christine

Stayed 1 night in Aug 2025

10/10 Excellent

Jennell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor of the hotel as well as its location. So many fun activities in the area, especially on First Fridays!
Stayed 1 night in Aug 2025

6/10 Okay

Kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Larry, Pittsburg

Liked: Cleanliness, staff & service, property conditions & facilities
You may as well plan to use the valet parking as self parking is very limited near the hotel. The valet service was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Amenities
Stayed two nights with two kids & the wife. Staff were very nice & accommodating. Location is convenient if you are doing things downtown, in crown center or Westport. Near train tracks but otherwise a very nice stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kelley

Stayed 5 nights in Jun 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t realize it was valet only (+$18), but other than that, I was impressed.
Stayed 1 night in Jul 2025

10/10 Excellent

Asa

Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay. Great spot for a night away in KC. I highly recommend staying here.
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great place. If you don’t do valet parking, it’s tough to find anything nearby. The hotel itself is wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

Vidal

Travelled with partner
Liked: Amenities, property conditions & facilities
The service
Stayed 2 nights in Jul 2025

10/10 Excellent

Saras

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and management were so helpful. They had easy printing services and that was helpful for my meeting. Gym had everything I needed.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 4 nights in Jul 2025

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property & staff were great!! Didn’t love the location. But, it was close to Crown Center & Power & Light District, which was convenient. It was a bit of a deserted area especially considering we were there over a holiday weekend. However, there was loud street noise late at night! Luckily, it quoted down after 1:00 am.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean and nice. Staff was great and very helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Tina, Bentonville

Liked: Cleanliness, property conditions & facilities
Smooth check-in. Helpful friendly staff.
Stayed 2 nights in Jul 2025