InterContinental Kansas City at The Plaza by IHG

4-star hotel near Fountain of Neptune

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Pet-friendly

Explore the area

401 Ward Pkwy, Kansas City, MO, 64112

Place, Kemper Museum of Contemporary Art
‪14 min walk‬
Place, Nelson-Atkins Museum of Art
‪16 min walk‬
Place, T-Mobile Center
‪7 min drive‬
Airport, Kansas City, MO (MCI-Kansas City Intl.)
‪36 min drive‬

Room options

1 bedroom, premium bedding, down comforters, in-room safe

Junior King Suite with Balcony

Wonderful

51 sq m
City view
Sleeps 2
1 King Bed

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

Good

42 sq m
City view
Sleeps 4
2 Double Beds

Suite, 1 Bedroom (Concierge, 2 Balconies)

71 sq m
Sleeps 2
1 King Bed

King Suite with Balcony and Plaza View

71 sq m
City view
Sleeps 2
1 King Bed

Premium Room

30 sq m
Sleeps 2
1 Twin Bed

Classic King Room with Balcony

Very good

30 sq m
Sleeps 2
1 King Bed

Combined shower/tub, free toiletries, hair dryer, bathrobes

Classic King Room with Plaza View and Balcony

Excellent

30 sq m
City view
Sleeps 2
1 King Bed

Premium King Room with Sofa Bed and Balcony - Plaza View

Excellent

42 sq m
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Classic Concierge King Room with Balcony

Very good

30 sq m
Sleeps 2
1 King Bed

Classic Room

Very good

30 sq m
Sleeps 2
1 Twin Bed

Classic Room, 1 King Bed, Accessible (Wheelchair)

30 sq m
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Very good

42 sq m
City view
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Balcony (Plaza View)

88 sq m
City view
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Balcony (Plaza View)

71 sq m
City view
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

Very good

42 sq m
City view
Sleeps 4
1 King Bed

Premium King Room with Balcony and Plaza View

Exceptional

30 sq m
City view
Sleeps 2
1 King Bed

Premium Room, Multiple Beds, Balcony (Plaza View)

Good

30 sq m
City view
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Classic Concierge King Room with Plaza View

Very good

30 sq m
City view
Sleeps 2
1 King Bed

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

Very good

42 sq m
City view
Sleeps 4
2 Queen Beds

Classic Double Room with Two Double Beds, Balcony and Plaza View

Excellent

30 sq m
City view
Sleeps 4
2 Double Beds

One-Bedroom Suite with Balcony

Exceptional

71 sq m
Sleeps 2
1 King Bed

About the area

Kansas City

Sunset Hill stay.Within a 10-minute walk of this Sunset Hill hotel, you'll find Fountain of Neptune and JC Nichols Memorial Fountain. Kemper Museum of Contemporary Art and Kansas City Art Institute are also within 2 miles (3 km).

What's nearby

University of Missouri-Kansas City - 10 min walk - 0.9 km
Kemper Museum of Contemporary Art - 14 min walk - 1.2 km
Nelson-Atkins Museum of Art - 16 min walk - 1.4 km
University of Kansas Medical Center - 4 min drive - 2.2 km
T-Mobile Center - 7 min drive - 7.1 km

Getting around

Kauffman Center Tram Stop - 8 min drive
Kansas City Union Station - 15 min drive
Kansas City International Airport (MCI) - 31 min drive

Restaurants

‪Jack Stack Barbecue - ‬5 min walk
‪Kona Grill - ‬3 min walk
‪Shake Shack - ‬5 min walk
‪Panera Bread - ‬5 min walk
‪Cooper's Hawk Winery & Restaurant- Kansas City - Plaza - ‬4 min walk

About this property

InterContinental Kansas City at The Plaza by IHG

4-star hotel near Fountain of Neptune

InterContinental Kansas City at The Plaza by IHG offers its guests a seasonal outdoor pool, a children's pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 18 meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square meters) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly InterContinental Kansas City at The Plaza by IHG. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

371 guestrooms or units

11 levels

2 buildings

29000 sq ft of conference space

2694 sq m of conference space

Built in 1972

Poolside lounge chairs

Business center (24 hours)

Conference space

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Express check-in

Express check-out

Storage area for luggage

Front-desk safe

Concierge

Wedding services available

Terrace

Fireplace in lobby

Television in lobby

Bellhop

Elevator

No smoking on site

Microwave in a common area

Water dispenser

Bar or lounge

Coffee shop

Bar by the pool

Dining venue

InterContinental Kansas City at The Plaza by IHG offers 371 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Pool
Pet-friendly
Free WiFi
Restaurant

CA $193 total

includes taxes & fees

Oct 30 - Oct 31

Property amenities

Family friendly

Children's pool
In-room crib
In-room refrigerator
Outdoor pool
Rollaway/extra bed (surcharge)

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Self parking on site (USD 26 per night)
Covered valet parking on site (USD 32 per night)
Onsite parking includes off-street options

Food and drink

Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant

Things to do

24-hour gym
Children's pool
Outdoor pool
Sauna
Steam room
TV in common areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Room amenities

Entertainment

55-inch HDTV with premium cable channels

Bedroom

Blackout drapes
Down comforter
Free crib
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: USD 75 per night
Weight limit: 25 lbs per pet
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 30.0 per night.

Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Destination fee: USD 11.85 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 10 to 20 per person
Self parking fee: USD 26 per night
Covered valet parking fee: USD 32 per night
Pet fee: USD 75 per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

The seasonal pool will open in June and close in September.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City

InterContinental Hotel Plaza

InterContinental Plaza

Plaza InterContinental

InterContinental Kansas City Plaza Hotel

InterContinental Kansas City Plaza

Intercontinental Kansas City At The Plaza Hotel Kansas City

Kansas City Intercontinental

InterContinental Kansas City at The Plaza by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

ASHLEY

Travelled with family and small children

Sep 29, 2025

Liked: Cleanliness, amenities

Disliked: Staff & service

Room was good. Some staff were kind, some staff were pretentious.

Stayed 1 night in Aug 2025

6/10 Okay

Jon, Lincoln

Jul 14, 2025

Disliked: Property conditions & facilities

This is an old hotel with some charm. The area around is walkable with some dining options. May need a window washer and other signs that housekeeping is lagging.

Stayed 1 night in Jul 2025

10/10 Excellent

Evette

Travelled with family

Jul 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

4/10 Poor

Courtney

Travelled with family

Jul 12, 2025

Disliked: Staff & service

Frustrating stay July 2025

Check-in staff charged us for new reservation because a train delay resulted in us missing our first night. It wasn't until I reached manager on weekday that they would refund what was essentially a double charge. Would have been really nice to have management on site to avoid conversations with front desk staff that increased my frustration level. Also, the plumbing/drainage from our room wasn't functional. You couldn't take shower without taking bath and we had to pause between family members because the bathtub would have flooded. Same with sink just when brushing teeth.

Stayed 2 nights in Jul 2025

8/10 Good

Crystal

Jul 8, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The hotel is beautiful and the pool area is great too. We were there on a busy July 4 weekend, and the staff that was there was great - very friendly and helpful

Stayed 3 nights in Jul 2025

6/10 Okay

gasub

Jul 8, 2025

Stayed 1 night in Jul 2025

6/10 Okay

Jeff

Jul 7, 2025

Stayed 2 nights in Jul 2025

6/10 Okay

Laurie

Jul 7, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Not first class !

I sent a message asking for an early check-in because we had an early dinner reservation. No response. So I called and they told me it would be a $25 charge. I told them no thanks. The room was find but the toilet was dirty. The women’s locker room had 2 full homers with dirty towels over flowing 2 days in a row. Used towels in the corner in sauna. The pool area was nice but all the chairs were taken by 11 am and there clearly were not enough for all the guests. I’m not sure but heard they let outsiders pay a fee to buy a one day pass which takes away from the guests staying at the hotel. Bad idea and not fair to guests who booked hotel because of pool. Other than that it was nice.

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with partner

Jul 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely place, great location, and the staff were amazing!

Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Jul 6, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Connard

Jul 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy to navigate friendly staff and clean and comfortable room. Comfortable enough my wife and I slept through the 4th fireworks

Stayed 2 nights in Jul 2025

10/10 Excellent

Jasmin

Travelled with family

Jul 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

2/10 Terrible

Bridget

Travelled with family

Jul 6, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Do not disclose at time of booking that they not only charge you $30/night to park in their ramp (there is no other parking option in under a mile). Also they charge $25+ in “visitation fee” that apparently isn’t covered in the $300 a night hotel fee. Phone did not work and mini fridge was broken on arrival. Went down to front desk and waited over an hour for a technician.

Stayed 2 nights in Jun 2025

10/10 Excellent

Patsy

Jul 6, 2025

Everything

Stayed 1 night in Jul 2025

10/10 Excellent

David

Jul 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place to stay, great pool area, convenient location

Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Jul 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2025

2/10 Terrible

Sam

Travelled with family

Jul 5, 2025

Disliked: Cleanliness

Mrs Issa

When we first arrived we found dead cockroach on the floor , the shower wasn’t draining and it accumulated sudds and the faucets were broken and there was scum around them, there was dirt behind them and the pillows were smelly

Stayed 1 night in Jul 2025

10/10 Excellent

Randolph

Jul 5, 2025

Stayed 1 night in Jul 2025

8/10 Good

Joseph

Travelled with family

Jul 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a beautiful facility. Could be a little cleaner in public areas

Stayed 3 nights in Jun 2025

2/10 Terrible

Angel

Jul 1, 2025

Stayed 1 night in Jun 2025

4/10 Poor

Curtis

Travelled with family

Jun 29, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

i reserved a room with 2 beds, i check in and they didnt even tell me my room wasnt available, they just gave me a key and sent me up to a room with 1 bed. i went back down and they told me my room had been taken and there was nothing they could do. after about 10 min they finally gave me the room i reserved. Staff was rude and kept telling me there was nothing they could do. however they finally did it after about 20 min of me saying i get my room or i want my money back. they then continued to blame expedia for how they work as a third party. either way hotel was dirty. i will not be back to this location ever. i paid 300$ for a 1 night stay and had to fight to get what i paid for. then after all of that they charged me 100 dollar incidental. i left room clean, all they had to do was make the beds. i most likely wont use expedia again assuming their communication with the hotel was not on point and allowing the hotel to double book a room. I would like at least my 100$ charge back but i am very dissatisfied and would like a bigger refund. the hotel was pretty empty and they kept making it sound like every room they had was full

Stayed 1 night in Jun 2025

10/10 Excellent

Marina

Jun 26, 2025

Liked: Cleanliness, amenities

Friendly service by the 11 th floor.

Stayed 2 nights in Jun 2025

6/10 Okay

Grant

Jun 26, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Aravind

Travelled with family, Travelled with family and small children

Jun 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent service and well maintained room / pool

Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Jun 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

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InterContinental Kansas City at The Plaza by IHG

Choose dates to view prices

Photo gallery for InterContinental Kansas City at The Plaza by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior King Suite with Balcony

Junior King Suite with Balcony

View all photos for Standard Double Room with Two Double Beds and Plaza View - Lounge Access

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Suite, 1 Bedroom (Concierge, 2 Balconies)

View all photos for King Suite with Balcony and Plaza View

King Suite with Balcony and Plaza View

View all photos for Premium Room

Premium Room

View all photos for Classic King Room with Balcony

Classic King Room with Balcony

View all photos for Classic King Room with Plaza View and Balcony

Classic King Room with Plaza View and Balcony

View all photos for Premium King Room with Sofa Bed and Balcony - Plaza View

Premium King Room with Sofa Bed and Balcony - Plaza View

View all photos for Classic Concierge King Room with Balcony

Classic Concierge King Room with Balcony

View all photos for Classic Room

Classic Room

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Classic Room, 1 King Bed, Accessible (Wheelchair)

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

Suite, 1 Bedroom, Balcony (Plaza View)

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

Suite, 1 Bedroom, Balcony (Plaza View)

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

View all photos for Premium King Room with Balcony and Plaza View

Premium King Room with Balcony and Plaza View

View all photos for Premium Room, Multiple Beds, Balcony (Plaza View)

Premium Room, Multiple Beds, Balcony (Plaza View)

View all photos for Classic Concierge King Room with Plaza View

Classic Concierge King Room with Plaza View

View all photos for Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

View all photos for Classic Double Room with Two Double Beds, Balcony and Plaza View

Classic Double Room with Two Double Beds, Balcony and Plaza View

View all photos for One-Bedroom Suite with Balcony

One-Bedroom Suite with Balcony

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About the area

Kansas City

What's nearby

Getting around

Restaurants

About this property

InterContinental Kansas City at The Plaza by IHG

Similar properties

Hilton Kansas City Country Club Plaza

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds