InterContinental Kansas City at The Plaza by IHG

4-star hotel near Fountain of Neptune

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Pet-friendly

Explore the area

401 Ward Pkwy, Kansas City, MO, 64112

Nelson-Atkins Museum of Art
‪16 min walk‬
T-Mobile Center
‪7 min drive‬
Starlight Theatre
‪9 min drive‬
Kansas City, MO (MCI-Kansas City Intl.)
‪36 min drive‬

Room options

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

51 sq m
City view
Sleeps 2
1 King Bed

Premium Room

30 sq m
Sleeps 2
1 Twin Bed

Suite, 1 Bedroom, Balcony

71 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom (Concierge, 2 Balconies)

71 sq m
Sleeps 2
1 King Bed

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium Room, 1 King Bed, Balcony, View (Plaza View)

30 sq m
City view
Sleeps 2
1 King Bed

Premium Room, Multiple Beds, Balcony, View (Plaza View)

30 sq m
City view
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Balcony, View (Plaza View)

71 sq m
City view
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

42 sq m
City view
Sleeps 4
2 Double Beds

Classic Room, 1 King Bed, Balcony

30 sq m
Sleeps 2
1 King Bed

Classic Room, 1 King Bed, View (Concierge, Plaza View)

30 sq m
City view
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

42 sq m
City view
Sleeps 4
1 King Bed

Classic Room, 1 King Bed, Balcony, View (Plaza View)

30 sq m
City view
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Balcony, View (Plaza View)

71 sq m
City view
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Balcony, View (Plaza View)

88 sq m
City view
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

42 sq m
City view
Sleeps 4
1 King Bed

Classic Room, 1 King Bed, Accessible (Wheelchair)

30 sq m
Sleeps 2
1 King Bed

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

42 sq m
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

42 sq m
City view
Sleeps 4
2 Queen Beds

Classic Room, 1 King Bed, Balcony (Concierge)

30 sq m
Sleeps 2
1 King Bed

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

30 sq m
City view
Sleeps 4
2 Double Beds

Classic Room

30 sq m
Sleeps 2
1 Twin Bed

About the area

Kansas City

Sunset Hill stay.Within a 10-minute walk of this Sunset Hill hotel, you'll find Fountain of Neptune and JC Nichols Memorial Fountain. Kemper Museum of Contemporary Art and Kansas City Art Institute are also within 2 miles (3 km).

What's nearby

University of Missouri-Kansas City - 10 min walk - 0.9 km
Kemper Museum of Contemporary Art - 14 min walk - 1.2 km
Nelson-Atkins Museum of Art - 16 min walk - 1.4 km
T-Mobile Center - 7 min drive - 7.1 km
Starlight Theatre - 9 min drive - 8.6 km

Getting around

Kauffman Center Tram Stop - 8 min drive
Kansas City Union Station - 15 min drive
Kansas City International Airport (MCI) - 31 min drive

Restaurants

‪Made In Kansas City Marketplace - ‬5 min walk
‪Jack Stack Barbecue - ‬5 min walk
‪The Cheesecake Factory - ‬6 min walk
‪McCormick & Schmick's Seafood & Steaks - ‬6 min walk
‪Panera Bread - ‬5 min walk

About this property

InterContinental Kansas City at The Plaza by IHG

4-star hotel near Fountain of Neptune

InterContinental Kansas City at The Plaza by IHG offers its guests a seasonal outdoor pool, a children's pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 18 meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square meters) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly InterContinental Kansas City at The Plaza by IHG. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

371 guestrooms or units

11 levels

2 buildings

29000 sq ft of conference space

2694 sq m of conference space

Built in 1972

Poolside lounge chairs

Business center (24 hours)

Conference space

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Express check-in

Express check-out

Storage area for luggage

Front-desk safe

Concierge

Wedding services available

Terrace

Fireplace in lobby

Television in lobby

Bellhop

Elevator

No smoking on site

Microwave in a common area

Water dispenser

Bar or lounge

Coffee shop

Bar by the pool

Dining venue

InterContinental Kansas City at The Plaza by IHG offers 371 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Pool
Pet-friendly
Free WiFi
Restaurant

CA $190 total

includes taxes & fees

Jul 6 - Jul 7

Property amenities

Family friendly

Children's pool
In-room crib
In-room refrigerator
Outdoor pool
Rollaway/extra bed (surcharge)

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Self parking on site (USD 26 per night)
Covered valet parking on site (USD 32 per night)
Onsite parking includes off-street options

Food and drink

Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant

Things to do

24-hour gym
Children's pool
Outdoor pool
Sauna
Steam room
TV in common areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Room amenities

Entertainment

55-inch HDTV with premium cable channels

Bedroom

Blackout drapes
Down comforter
Free crib
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: USD 75 per night
Weight limit: 25 lbs per pet
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 30.0 per night.

Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Destination fee: USD 11.85 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 10 to 20 per person
Self parking fee: USD 26 per night
Covered valet parking fee: USD 32 per night
Pet fee: USD 75 per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

The seasonal pool will open in June and close in September.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City

InterContinental Hotel Plaza

InterContinental Plaza

Plaza InterContinental

InterContinental Kansas City Plaza Hotel

InterContinental Kansas City Plaza

Intercontinental Kansas City At The Plaza Hotel Kansas City

Kansas City Intercontinental

InterContinental Kansas City at The Plaza by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Michael, Kansas city

Mar 19, 2025

Liked: Property conditions & facilities

Balcony

Stayed 1 night in Mar 2025

10/10 Excellent

Misty

Mar 18, 2025

Excellent service and comfy beds and pillows.

Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Sheila, MEMPHIS

Travelled with family

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view of the Plaza was amazing until the cold front came through. Lol

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Mar 16, 2025

Liked: Room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Weisha

Travelled with partner

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The restaurant options and live music

Stayed 1 night in Mar 2025

4/10 Poor

Allen

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Parking garage gates did not work, very annoying. Very loud in hallways, ran out of toilet paper Very nice rooms

Stayed 1 night in Mar 2025

10/10 Excellent

Marcia

Travelled with group

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was an amazing stay.

Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Mar 15, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Tiffani

Mar 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Lisa

Travelled with group

Mar 14, 2025

Liked: Cleanliness, staff & service, amenities

The property was older and can use a refresh in the rooms. Staff was great !

Stayed 2 nights in Feb 2025

10/10 Excellent

Larry, Topeka

Mar 13, 2025

Liked: Staff & service, amenities, property conditions & facilities

We had a great time and love the staff.

Stayed 1 night in Feb 2025

10/10 Excellent

Jared

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The parking garage is totally filthy and unkept. All trash cans overflowing and trash everywhere.

Stayed 1 night in Mar 2025

6/10 Okay

Britten

Mar 5, 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Mar 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with group

Mar 3, 2025

Disliked: Cleanliness, staff & service

Poor Service, wasn’t impressed

The hotel looks great from the outside but all the problems started as soon as we walked in. We walked into our room and it was dirty with no sheets on the beds all piled in a corner. Our next room had brown/yellow stains in the bathroom with black marks everywhere. The beds were super short and anyone over 5’9 will not be comfortable. The parking garage was filthy littered with trash and strange handprints on the walls. The front desk had no customer service and was unapologetic even after learning about all the issues we ran into and for waking us up at 8am about an issue non related to our room. Would never stay here again or recommend it to others.

Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Travelled with family

Mar 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Really great customer service. Met our few requests, Ike a fluffy pillow, quickly and with no fuss. The main lobby area is warm and very pretty. All the staff were very kind and attentive. Will definitely be staying here again

Stayed 3 nights in Feb 2025

6/10 Okay

Rebecca

Feb 26, 2025

Disappointing for price

The hotel seemed nice at check in, but our room wasn’t as clean as I would expect for the price. There was hair on the counter, floor, and in the shower left from previous guests. We usually stay at slightly cheaper hotels so I had high expectations at this price point. I also was charged an additional $26 charge without warning or explanation so watch out for that. My receipt from Hotels.com says pay $10.07 at resort but my charge is for $36.07 and I can’t find an answer as to why. Also, if you have a lifted truck you won’t fit in the parking garage. We barely cleared the 6’4” entry sign in a standard full size pickup.

Stayed 1 night in Feb 2025

8/10 Good

Juscena

Travelled with family

Feb 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only thing missing from my room was a microwave.

Stayed 4 nights in Feb 2025

10/10 Excellent

Lanita

Feb 24, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Stayed 2 nights in Feb 2025

10/10 Excellent

Edwin

Feb 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Feb 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Mackenzie

Travelled with partner

Feb 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice area, the lobby is gorgeous, they have a self checkout for the convenient area, didn’t get a chance to try the coffee pastry area but was excited about that. However for how much we paid for a one night stay there was a stain on the carpet (wasn’t sure what it was) and the bathroom door knob seemed to be broken. Other then that everything seemed nice.

Stayed 1 night in Feb 2025

4/10 Poor

christi

Feb 16, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Missing the mark.

The staff was great when checking in . My issue is with the conditions of the room when compared to the price . Almost 400$ and the carpet was stained..the toilet was slanted back like it was falling backwards and the wallpaper was stained by the toilet..the caulking behind the toilet...just the over all condition of the area was totally off. There was a long black hair on the tub ..rose petals from the guest before on the floor , it obviously wasn't vacuumed..we had 3 large pillows 1 small on the bed ..it looked disheveled as soon as we entered the room..the bed was hard as a rock! The hall ways needed vacuuming throughoutthe property..the entry way tile needed mopping . We passed 2 housemen..and a lead cleaner in the hallways in the morning didnt even get eye contact let alone a hello or good morning . . When eating breakfast 1 older lady was doing everything while 1 other person just stood there with 4 dirty tables we had to sit basically on top of the couple eating beside us ..it was the only thing clean. We asked for chocolate milk....never got it.. we had to settle for hot chocolates becuase it was made wrong . The wall was dirty from food by our table. And no food was labeled in the breakfast area..was it grits or oatmeal? Is that turkey sausage or pork? I am a cleaning company owner and my expertise is on hotels.. for the price.. for the area.. your definitely missing the mark . It wont let me add pictures or i would .

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Feb 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

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InterContinental Kansas City at The Plaza by IHG

Choose dates to view prices

Photo gallery for InterContinental Kansas City at The Plaza by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

View all photos for Premium Room

Premium Room

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Suite, 1 Bedroom (Concierge, 2 Balconies)

View all photos for Premium Room, 1 King Bed, Balcony, View (Plaza View)

Premium Room, 1 King Bed, Balcony, View (Plaza View)

View all photos for Premium Room, Multiple Beds, Balcony, View (Plaza View)

Premium Room, Multiple Beds, Balcony, View (Plaza View)

View all photos for Suite, 1 King Bed, Balcony, View (Plaza View)

Suite, 1 King Bed, Balcony, View (Plaza View)

View all photos for Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

View all photos for Classic Room, 1 King Bed, Balcony

Classic Room, 1 King Bed, Balcony

View all photos for Classic Room, 1 King Bed, View (Concierge, Plaza View)

Classic Room, 1 King Bed, View (Concierge, Plaza View)

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

View all photos for Classic Room, 1 King Bed, Balcony, View (Plaza View)

Classic Room, 1 King Bed, Balcony, View (Plaza View)

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Suite, 1 Bedroom, Balcony, View (Plaza View)

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Suite, 1 Bedroom, Balcony, View (Plaza View)

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Classic Room, 1 King Bed, Accessible (Wheelchair)

View all photos for Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

View all photos for Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

View all photos for Classic Room, 1 King Bed, Balcony (Concierge)

Classic Room, 1 King Bed, Balcony (Concierge)

View all photos for Classic Room, 2 Double Beds, Balcony, View (Plaza View)

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

View all photos for Classic Room

Classic Room

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About the area

Kansas City

What's nearby

Getting around

Restaurants

About this property

InterContinental Kansas City at The Plaza by IHG

Languages

Similar properties

Hilton Kansas City Country Club Plaza

Hilton Kansas City Country Club Plaza

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods