Sheraton Kansas City Hotel at Crown Center

4.0 star property
4-star hotel near Crown Center

Choose dates to view prices

Photo gallery for Sheraton Kansas City Hotel at Crown Center

Outdoor pool, open 5:00 AM to 10:00 PM, sun loungers
Serves breakfast, lunch, and dinner
Exterior
1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
2345 McGee Street, Kansas City, MO, 64108
  • Place, Crown Center
    ‪1 min walk‬
  • Place, Hallmark Visitors Center
    ‪6 min walk‬
  • Place, T-Mobile Center
    ‪19 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪29 min drive‬

Room options

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(38 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Corner (View)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Corner

7.8 out of 10
Good
(6 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite, 1 Bedroom

  • 101 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Kansas City

Central Kansas City getaway .Within a 10-minute walk of this Crown Center District hotel, you'll find Crown Center and Hallmark Visitors Center. Liberty Memorial and T-Mobile Center are also within 2 miles (3 km).

What's nearby

  • Crown Center - 1 min walk - 0.0 km
  • LEGOLAND® Discovery Center - 3 min walk - 0.3 km
  • Hallmark Visitors Center - 6 min walk - 0.6 km
  • T-Mobile Center - 19 min walk - 1.6 km
  • Kansas City Convention Center - 2 min drive - 2.2 km

Getting around

  • Union Station Tram Stop - 6 min walk
  • Kansas City Union Station - 7 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Burnt End BBQ - ‬5 min walk
  • ‪One East Urban Bar + Kitchen - ‬5 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Pierpont's at Union Station - ‬7 min walk

About this property

Sheraton Kansas City Hotel at Crown Center

4-star hotel near Crown Center
Sheraton Kansas City Hotel at Crown Center offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 15 meeting rooms and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Kansas City Hotel at Crown Center. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

  • 720 guestrooms or units
  • 42 levels
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Kansas City Hotel at Crown Center offers 720 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 29 per day; includes in/out privileges)
  • Covered valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 33.29 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Covered self parking fee: USD 29.00 per day (in/out privileges)
  • Covered valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 5:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Crown
Sheraton Hotel Crown
Sheraton Kansas City Crown Center
Sheraton Kansas City Hotel Crown Center
Sheraton Hotel Crown Center
Sheraton Crown Center
Hyatt Regency Kansas City
Sheraton Kansas City Hotel At Crown Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel
Sheraton Kansas City Hotel at Crown Center Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel Kansas City

Reviews

Sheraton Kansas City Hotel at Crown Center Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 548 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

Reviews

8/10 Good

Linda

Stayed 1 night in Jul 2025

2/10 Terrible

Shivani

Stayed 1 night in Jul 2025

4/10 Poor

Larry

Travelled with partner
Disliked: Staff & service
We reserved an executive suite corner room online with Expedia, and paid upfront. When we got to the hotel they said they didn't have any rooms available and placed us in a traditional king room. They said we had to work out the problem with Expedia. In other words, no reimbursement on the hotels end. A large dental convention was going on to to busy to be served in their bar. Overall not a pleasant experience when you spend $520.00/night for a room. We stayed on the 33rd floor, and was asked to come to guest services to re-code our keys 3 times. I had asked for a bottle of water and was told the fee was $4.00/bottle or $10.00/if delivered to the room. I thought surely they could comp us a water since we had to continue to "come to the front desk" due to their mistakes. This weekend away was quite frustrating due to the Sheraton Hotel.
Stayed 1 night in Jul 2025

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Madison

Stayed 1 night in May 2025

2/10 Terrible

Christine

Liked: Cleanliness
Disliked: Staff & service, room comfort

I’m not handicap

We checked in at 2 and was told we had a specialty room he said King. But I ordered the queen with sofa. We were finally given key after 5pm check in was 4. I was in a handicap room? Why I asked the front desk manager and he was completely rude and not personal as if I was wrong? I feel like I was robbed of the $1300 as I missed dinner with family we were meeting in town since I had no where to get read and change. Then this morning I ask for a manager don’t get one and the gentleman made me also feel like I was a problem. My shower was in a handicap bathroom with water completely covering the floor. Poor design and dangerous because I slipped and fell. I honestly feel a full refund is appropriate given the horrible service by front desk manager and agents. Also given keys to shut me up and now waited 20 more minutes for it to be cleaned. Walk in now the door knocking and it’s maintenance because the A/C wasn’t working. I still couldn’t get ready in time for my evening plans
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracey

Stayed 1 night in May 2025

10/10 Excellent

Christie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place! The staff was friendly and helpful; location was ideal; bed was extremely comfortable; room was surprisingly quiet given its location. The only downside was that the carpets in our room had just been cleaned (literally they were finishing up as we were walking into our room) so they were wet and the room wreaked of cleaning chemicals. We requested a box fan which they promptly delivered and we were able to open the window vent to help draw out the fumes. Because the hotel was sold out, they couldn’t relocate us.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Stayed 1 night in May 2025

2/10 Terrible

Benjamin, Ballwin

Stayed 1 night in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful service, clean rooms, great beds, quiet, walkable area with lots to do and the streetcar is nearby to take you places as well. Loved it!
Stayed 2 nights in May 2025

8/10 Good

Samuel

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Was there for a Granddaughter at Children’s Mercy and felt at home.
Stayed 3 nights in Mar 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in May 2025

10/10 Excellent

mohamad

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Tiffanie

Stayed 1 night in May 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa, Bricelyn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, service and convenience from road
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Stayed 1 night in Mar 2025

10/10 Excellent

Luciane, Springfield

Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for conferences, the staff is very helpful. Great location.
Stayed 3 nights in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this property for access to the “Link” because we were attending an event in the Union Station. We had thought that the Link would make our stay more convenient. We found that it made it more difficult! Signage is terrible and we found it very difficult to know for sure where we were in the “maze” as we tried to navigate. Really surprised us that there few good maps throughout the Link. Fortunately the weather was fine and we could walk easily. Can’t understand why the Link, which is a great idea, is so poorly mapped and signed!
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very spacious. It was in walking distance to the crown center shopping.
Stayed 3 nights in Mar 2025