Hilton Garden Inn Key West / The Keys Collection

3.5 star property
Hotel near Key West Tropical Forest and Botanical Garden in Key West

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Photo gallery for Hilton Garden Inn Key West / The Keys Collection

Outdoor pool, cabanas (surcharge), sun loungers
Reception
Daily continental breakfast (USD 18 per person)
Lobby
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar

Explore the area

Map
3850 N Roosevelt Blvd, Key West, FL, 33040
  • Key West Golf Club
    ‪12 min walk‬
  • Smathers Beach
    ‪5 min drive‬
  • Duval Street
    ‪9 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪4 min drive‬

Room options

Room, 1 King Bed, Non Smoking, Balcony

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Comfort Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room, 2 Queen Beds

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Premium Double Room, 2 Queen Beds, Garden View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Single Room, 1 King Bed, Garden View

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Key West

Oceanside stay.With a stay at this New Town hotel, you'll be within half a mile (1 km) of Key West Tropical Forest and Botanical Garden and 2 miles (3 km) of Key West Golf Club. Key West Art and Historical Society and Smathers Beach are also within 3 miles (5 km).

What's nearby

  • Key West Tropical Forest and Botanical Garden - 10 min walk - 0.9 km
  • Key West Golf Club - 12 min walk - 1.1 km
  • Smathers Beach - 5 min drive - 3.1 km
  • Duval Street - 9 min drive - 6.3 km
  • Southernmost Point - 9 min drive - 6.3 km

Getting around

  • Key West Intl. Airport (EYW) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Siboney Stock Island - ‬3 min drive
  • ‪Key Plaza Creperie - ‬3 min drive
  • ‪Wendy's - ‬15 min walk
  • ‪Outback Steakhouse - ‬18 min walk

About this property

Hilton Garden Inn Key West / The Keys Collection

Hotel near Key West Tropical Forest and Botanical Garden in Key West
Hilton Garden Inn Key West / The Keys Collection offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Key West / The Keys Collection. A free area shuttle within 0.00 km is available. For a fee, parking is available.

This Key West hotel is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2016
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 14.95 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Golf
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with premium channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hilton Garden Inn Key West / The Keys Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 466 out of 1031 reviews
Rating 8 - Good. 222 out of 1031 reviews
Rating 6 - Okay. 152 out of 1031 reviews
Rating 4 - Poor. 90 out of 1031 reviews
Rating 2 - Terrible. 101 out of 1031 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 2 nights in Mar 2025

2/10 Terrible

Eliazar

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
breakfast is no good
Stayed 1 night in Apr 2025

6/10 Okay

Doug

Lipstick on a Holiday Inn. Bathroom dirty. Real dirty. Shower door open so the bathroom floor is covered in water.
Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Stayed 1 night in Apr 2025

10/10 Excellent

tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent! If I had to say one negative thing it would be the pool area was close to a busy street so you hear a lot of traffic but other than that it was perfect! Spotlessly clean! Easy access, plenty of parking, staff friendly and helpful. Would stay here again and recommend to anyone.
Stayed 4 nights in Mar 2025

10/10 Excellent

Enrico, Potsdam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and service was excellent! The pool area with Tiki bar/restaurant was our favorite!!
Stayed 2 nights in Mar 2025

6/10 Okay

Debra

Travelled with family
Liked: Amenities
The biggest downside of the property is the roadside location at an intersection. Extremely loud at pool side. Most employees were very friendly and helpful, a few bummers in the group. Terry the concierge was awesome, very informative and helpful. Two very important amenities to my husband and myself; great shower and very comfortable bed!
Stayed 7 nights in Mar 2025

4/10 Poor

ladawn

Disliked: Staff & service, property conditions & facilities
Very outdated rooms. The pictures of the property online were not accurate. Phoned in to see if we could get early checkin, and the guy was very rude!
Stayed 1 night in Mar 2025

10/10 Excellent

Laszlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Katalin and Reka was wonderful. They are very kind and professional.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas, Pompano Beach

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very good...unfortunately dinner restaurant closed exceot pathetic pool tiki bar. Room comfortable and parking spots easy. Overall quite good!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Fernando

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick response to issue

Amazing stay with fantastic service. I had a small issue and both maintenance and housekeeping were at my room in under 10 minutes to resolve issue. Pool, hot tub and Salty Lime bar were all top notch and very refreshing on a warm day. Would definitely recommend as long as you're OK with not being in Old Town Key West!
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the security- you had to use your key card to enter the parking lot. Staff were friendly and helpful. Pool is very nice, has hot tub and poolside bar. Would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Long

Stayed 1 night in Mar 2025

10/10 Excellent

Shuang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabriolo, the front manager has been extremely patient to answer our questions regarding the hotel and Key West. Quality of the hotel is great and the service makes it exceptional. Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Mysael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a couple days and ended up extending our stay because we enjoyed ourselves so much. Staff was friendly and helpful with many local recommendations made. We had our golf cart to get around the island delivered directly to the hotel and were able to charge it easily and felt safe. Would absolutely stay here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

LARRY

Liked: Cleanliness, staff & service, property conditions & facilities
the place was very nice only complaint was the $15 fee to park my car.
Stayed 1 night in Mar 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 1 night in Mar 2025

10/10 Excellent

Alberto

Stayed 2 nights in Feb 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Paula

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Feb 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no concierge available to book things to do around Key West. The water was not hot and the satellite kept going in and out on the tv
Stayed 2 nights in Feb 2025

2/10 Terrible

Sandra

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

Room was half way cleaned. Wi-fi went down 1st night. Didn’t have dinner service at restaurant ( which is why I stay at Hilton garden) it lists a restaurant in description. Couldn’t get hold of desk. Tried 3 times this morning. TV didn’t work first nite.
Stayed 2 nights in Feb 2025