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Hilton Garden Inn Key West / The Keys Collection

3.5 star property
Hotel near Key West Tropical Forest and Botanical Garden in Key West

Choose dates to view prices

Photo gallery for Hilton Garden Inn Key West / The Keys Collection

Outdoor pool, open 6:00 AM to 10:00 PM, cabanas (surcharge)
Lobby
View from room
2 restaurants, breakfast, lunch, dinner served; American cuisine
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3850 N Roosevelt Blvd, Key West, FL, 33040
  • Place, Key West Tropical Forest and Botanical Garden
    ‪7 min walk‬
  • Place, Key West Golf Club
    ‪12 min walk‬
  • Place, Key West Naval Station
    ‪3 min drive‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(56 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(53 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

View from room

Room, 1 King Bed, Non Smoking, Balcony

7.4 out of 10
Good
(26 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area

Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 Queen Bed

8.6 out of 10
Excellent
(40 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Comfort Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

1 Kg W/in-Room Drinks-Snacks/Sofabed/Micro/Fr

  • Sleeps 3

One Bedroom King Suite with Sofabed

  • Sleeps 3

1 King Hearing Accessbl W/Sofabed/Fridge/Micr

  • Sleeps 3

Mobility Hearing Accessible King Room with Bathtub

  • Sleeps 2

1 King Hearing Acessible W/Micro/Fridge

  • Sleeps 2

Mobility Hearing Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Premium Single Room, 1 King Bed, Garden View

In-room safe, individually decorated, individually furnished, desk

Premium Single Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room, 2 Queen Beds, Garden View

In-room safe, individually decorated, individually furnished, desk

Premium Double Room, 2 Queen Beds, Garden View

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 2 Queen Beds

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

King Studio

  • Sleeps 3

King Room Poolside with Sofabed

  • Sleeps 3

Partial Gulf View Premium Two Queen Room

  • Sleeps 4

Garden View Premium King Room

  • Sleeps 3

Garden View Premium Two Queen Room

  • Sleeps 4

2 Queen Beds With Microwave And Fridge

  • Sleeps 4

Studio With 1 Queen Bed, Sofabed, Microwave And Fridge

  • Sleeps 2

Queen Room

  • Sleeps 2

2 Queens with in-Room Drinks-Micro/Refri

  • Sleeps 4

Two Queen Room Poolside

  • Sleeps 4

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About the area

Key West

Oceanside stay.With a stay at this New Town hotel, you'll be within half a mile (1 km) of Key West Tropical Forest and Botanical Garden and 2 miles (3 km) of Key West Golf Club. Key West Art and Historical Society and Smathers Beach are also within 3 miles (5 km).

What's nearby

  • Key West Tropical Forest and Botanical Garden - 7 min walk - 0.7 km
  • Key West Golf Club - 12 min walk - 1.1 km
  • Key West Naval Station - 3 min drive - 2.7 km
  • Key West Art and Historical Society - 4 min drive - 3.1 km
  • Lower Keys Medical Center - 5 min drive - 2.7 km

Getting around

  • Key West Intl. Airport (EYW) - 4 min drive

Restaurants

  • McDonald's
  • ‪El Siboney Stock Island - ‬3 min drive
  • ‪Toasted Coconut - ‬5 min walk
  • ‪Wendy's - ‬16 min walk
  • ‪Outback Steakhouse - ‬18 min walk

About this property

Hilton Garden Inn Key West / The Keys Collection

Hotel near Key West Tropical Forest and Botanical Garden in Key West
Hilton Garden Inn Key West / The Keys Collection offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Key West / The Keys Collection. For a fee, parking is available.

This Key West hotel is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2016
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Golf
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 38-inch LCD TV with premium channels
  • MP3 dock
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay), plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Key West Keys Collection Hotel
Hilton Garden Inn Keys Collection Hotel
Hilton Garden Inn Key West Keys Collection
Hilton Garden Inn Keys Collection
Hilton Garden Inn Key West / The Keys Collection
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Hilton Garden Inn Key West / The Keys Collection
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Hilton Garden Keys Collection
Hilton Garden Inn Key West The Keys Collection
Hilton Garden Inn Key West / The Keys Collection Hotel
Hilton Garden Inn Key West / The Keys Collection Key West
Hilton Garden Inn Key West / The Keys Collection Hotel Key West

Hilton Garden Inn Key West / The Keys Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 563 out of 1177 reviews
Rating 8 - Good. 255 out of 1177 reviews
Rating 6 - Okay. 172 out of 1177 reviews
Rating 4 - Poor. 88 out of 1177 reviews
Rating 2 - Terrible. 99 out of 1177 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Boyd

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff
Stayed 1 night in Dec 2025

6/10 Okay

BEVERLY, Sunbury

Stayed 5 nights in Dec 2025

6/10 Okay

BEVERLY, Sunbury

Travelled with family
Liked: Amenities
Very noisy with traffic & cleaning carts going by continuously. Needs a big renovation, furniture marked up shower needs some bleach! Nice pool
Stayed 5 nights in Dec 2025

10/10 Excellent

JOHN, LYNCHBURG

Liked: Cleanliness, amenities, property conditions & facilities
Everything great
Stayed 3 nights in Nov 2025

8/10 Good

Sinead, Miami

Stayed 1 night in Sep 2025

8/10 Good

Denise, Oklahoma City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it odd that I had to pay for parking at the hotel. Normally thats included. Would have been nice to know prior to booking.
Stayed 2 nights in Oct 2025

8/10 Good

DONNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sisipho at the the front desk was an excellent representation of friendly staff, Manana at the restaurant was just simply amazing. Marie with housekeeping was extremely helpful and kind.
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean grounds, clean room, loved the shuttle service to town and back to hotel, access to all 3 properties and pools which were wonderful and staff professional and courteous.
Stayed 3 nights in Oct 2025

6/10 Okay

Damaris

Travelled with partner
Liked: Staff & service, amenities
It was good, the room looks like new but the ac was not cold and in this summer I will rwlly live a very cold ac for me that is A+ They went and told me we have it now at 65 not even true didn't move from 75 for me that is very hot at least in summer days
Stayed 1 night in Sep 2025

10/10 Excellent

Puneet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Lovely Hotel with lots of amenties. Clean place and super friendly people. Absolutely recommended
Stayed 1 night in Sep 2025

10/10 Excellent

Jose p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the fact that you are charged for services you dont use and you are charged to park at the hotel you are staying at. Overall stay was nice pool bar and pool are very nice bartender was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Would stay again. Good value.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient location
Stayed 1 night in Sep 2025

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an enjoyable stay for the most part, however the coffee maker didn't work and had to be replaced. The replacement coffee was in the room no more than two minutes when a roach came crawling out of it. I was able to kill it. We did report this incident and everyone was shocked and alarmed. The rest of the trip went great until the last night when we didn't have any hot water and my boyfriend and I had to get cold showers. We reported no hot water after he took his shower and it was cold. He called the front desk personnel and they said they would send someone to check on it. The maintenance guy came in and checked that there was no hot water and said he was going to check the hot water heater. We waited for over an hour and heard nothing, so he called the front desk again, however this time the phone just rang and rang and rang. So, I went ahead and got a cold shower also. Upon checking out the next morning, I asked how I'm going to be compensated for the hot water, the front desk personnel told me that they are waving the resort fee for that night. On a good note, the concierge, Terry, was great. He helped us with all the excursions we wanted to do while in Key West and on the way back home.
Stayed 3 nights in Sep 2025

6/10 Okay

Yaroslav

Travelled with partner
The location is OK. Property is good for the money.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Sep 2025

2/10 Terrible

Pavel

Stayed 1 night in Sep 2025

8/10 Good

Lilliam

Travelled with family
Stayed 1 night in Aug 2025

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
clean room swimming pool
Stayed 1 night in Sep 2025

8/10 Good

Catherine

Stayed 2 nights in Sep 2025

10/10 Excellent

Russell, Lindenhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool area
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Alberto Sebastian

Liked: Staff & service, room comfort
Disliked: Cleanliness

Esperaba más

En general bien, pero para el precio tiene carencias, como la puerta del baño corrediza y que se puede ver para adentro a pesar de estar "cerrada". La limpieza del baño deficiente. Desayuno bueno. Personal amable. Piscina ok.
Stayed 1 night in Sep 2025