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The Palms Hotel

3.0 star property
3-star Victorian guest house near Duval Street

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Photo gallery for The Palms Hotel

Property grounds
Cottage Suite 138 | Living area
Deluxe King Room (Not Pet Friendly)
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Two Queen Beds Second Floor (Not Pet Friendly) | Bathroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
820 White St, Key West, FL, 33040
  • Place, Key West Naval Station
    ‪2 min walk‬
  • Place, Duval Street
    ‪13 min walk‬
  • Place, Southernmost Point
    ‪20 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage Suite 138

Cottage Suite 138

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(80 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Key West

Heart of Key West.Within a 15-minute walk of this Old Town Key West guesthouse, you'll find Duval Street and Ernest Hemingway Home and Museum. Florida Keys Beaches and Southernmost Point are also within 2 miles (3 km).
View more Guest houses in Key WestOpens in a new window

What's nearby

  • Key West Naval Station - 2 min walk - 0.2 km
  • Duval Street - 13 min walk - 1.2 km
  • Ernest Hemingway Home and Museum - 17 min walk - 1.4 km
  • South Beach - 18 min walk - 1.6 km
  • Southernmost Point - 20 min walk - 1.7 km

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Dions Truman & White - ‬2 min walk
  • ‪Sandy's Café - ‬5 min walk
  • ‪Square Grouper Key West - ‬13 min walk
  • ‪Moose Lodge - ‬7 min walk
  • ‪The Dive Bar Shirt Club - Grub House - ‬12 min walk

About this property

The Palms Hotel

3-star Victorian guest house near Duval Street
You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, barbecue grills, and multilingual staff are also featured at The Palms Hotel.

  • 32 guestrooms or units
  • 2 levels
  • 4 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
The Palms Hotel offers 32 air-conditioned accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Similar properties

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Authors of Key West Guest House
Key West Historic District
  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,005 reviews
The price is CA $161
CA $181 total
includes taxes & fees
Jun 4 - Jun 5
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Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 55 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

How close is The Palms Hotel to the airport?

The Palms Hotel is 3.1 mi (8-min drive) away from the Key West Intl. Airport (EYW) airport, the closest popular airport to the property.

How much does it cost to stay at The Palms Hotel?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at The Palms Hotel on Jun 30, 2026 start from CA $228, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Palms Hotel have an airport shuttle?

Airport shuttle services are not available at The Palms Hotel.

How close is The Palms Hotel to the beach?

This guesthouse is 0.9 mi (2-min drive) from Florida Keys Beaches and 1.1 mi (7-min drive) from South Beach. Don't forget your sunscreen!

Does The Palms Hotel offer free breakfast?

The Palms Hotel offers free continental breakfast every day from 8 AM to 10:30 AM.

Is there a casino at The Palms Hotel?

No, there is no casino at this guesthouse.

What time is check-in at The Palms Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at The Palms Hotel?

Free parking is not available at this guesthouse.

Does The Palms Hotel have a pool?

The Palms Hotel features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does The Palms Hotel have a spa?

There are no spa services available at this guesthouse.

How close is The Palms Hotel to downtown Key West?

The Palms Hotel is 0.7 mi away from Key West.

The Palms Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1009 reviews
Rating 8 - Good. 235 out of 1009 reviews
Rating 6 - Okay. 87 out of 1009 reviews
Rating 4 - Poor. 34 out of 1009 reviews
Rating 2 - Terrible. 22 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities
Excellent location, Wonderful staff Loved breakfast, pool, bikes Just great place to stay
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Great staff, clean and comfortable atmosphere.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, and great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities
Such a quaint & quiet place to stay, very relaxing and off the busy path, yet not too far from the happenings on Duval Street. Would definitely stay at The Palms again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patti

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christine

Desk staff very friendly , courteous & accommodating.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice Walking distance to downtown
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sunnie

Liked: Cleanliness, staff & service, amenities
Nice large room, very clean, easy walk to Porky's restaurant.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for being walking distance to the old town. They also rent bicycles at the hotel. The hotel was clean and the staff friendly
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

laura

Liked: Cleanliness, property conditions & facilities
Rooms were clean, pool and bar fun.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

paul

Liked: Cleanliness, amenities, property conditions & facilities
Well maintained building, clean, friendly staff. Good breakfast
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Room very clean & well appointed. Desk staff excellent going out of her way to make sure I had a good visit.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, bartender was great.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Natalie Nicole

Liked: Cleanliness, amenities, property conditions & facilities
It was my second time at the palms and we enjoyed it! Clean, friendly staff and hospitable. We will definitely go again! Great breakfast too!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Staff was friendly and rooms clean. Convenient location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dwight

Liked: Cleanliness, amenities, property conditions & facilities
Great ROOM!!! Really enjoyed the location and facility. Our favorite location of 4 places we stayed in the area this week on vaca. This was our first stay in the area and are adding The Palms Hotel to our must revisit!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kyle

Rooms are nice and we
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable rooms. Great staff. Perfect location!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bradley W

Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful. Bicycle rental on site was convenient and a good deal.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for a couple days. Clean and a great staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy the stay
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities
Great stay. I will be coming back. Great place to celebrate a birthday at !!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marianna

Liked: Cleanliness, amenities, property conditions & facilities
Loved the honeymoon suite. Room was clean and convenient. The shape of the room was unique. Would definitely stay there again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yelena

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, clean room, beautiful hotel. I definitely want to recommend it.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Amazing staff!
Stayed 2 nights in Jan 2026