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The Palms Hotel

3.0 star property
3-star Victorian guest house near Duval Street

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Photo gallery for The Palms Hotel

Property grounds
Exterior
Free daily continental breakfast
Cottage Suite 138 | Living area
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
820 White St, Key West, FL, 33040
  • Place, Key West Naval Station
    ‪2 min walk‬
  • Place, Duval Street
    ‪13 min walk‬
  • Place, Southernmost Point
    ‪20 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage Suite 138

Cottage Suite 138

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds OR 1 Twin Futon

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(47 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(76 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Key West

Heart of Key West.Within a 15-minute walk of this Old Town Key West guesthouse, you'll find Duval Street and Ernest Hemingway Home and Museum. Florida Keys Beaches and Southernmost Point are also within 2 miles (3 km).
View more Guest houses in Key WestOpens in a new window

What's nearby

  • Key West Naval Station - 2 min walk - 0.2 km
  • Duval Street - 13 min walk - 1.2 km
  • Ernest Hemingway Home and Museum - 17 min walk - 1.4 km
  • South Beach - 18 min walk - 1.6 km
  • Southernmost Point - 20 min walk - 1.7 km

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Dions Truman & White - ‬2 min walk
  • ‪Sandy's Café - ‬5 min walk
  • ‪Square Grouper Key West - ‬13 min walk
  • ‪The Dive Bar Shirt Club - Grub House - ‬12 min walk
  • ‪Moose Lodge - ‬7 min walk

About this property

The Palms Hotel

3-star Victorian guest house near Duval Street
You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, barbecue grills, and multilingual staff are also featured at The Palms Hotel.

  • 32 guestrooms or units
  • 2 levels
  • 4 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
The Palms Hotel offers 32 air-conditioned accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

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2 outdoor pools, open 7:00 AM to 11:00 PM, cabanas (surcharge)
Blue Flamingo Resort Key West
New Town
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very good, 2,115 reviews
The price is CA $240
CA $347 total
includes taxes & fees
Apr 20 - Apr 21
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Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 55 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

The Palms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 96 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christine, SOUTH GLASTONBURY

Desk staff very friendly , courteous & accommodating.
Stayed 2 nights in Feb 2026

10/10 Excellent

Christine, SOUTH GLASTONBURY

Liked: Cleanliness, property conditions & facilities
Room very clean & well appointed. Desk staff excellent going out of her way to make sure I had a good visit.
Stayed 2 nights in Feb 2026

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean! The place is very old but has been updated in a way that preserves the old charm. Nice pool area and above average :free" breakfast. Pleasant, accommodating staff. If we went back, we would definitely stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location was fantastic. The hotel was very cute. They were excellent with directions and recommendations. Their pool was so refreshing. They helped us out with parking. Would definitely stay there again!
Stayed 2 nights in Jan 2026

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Room and pool were very clean as well as the grounds. Staff were attentive and polite
Stayed 5 nights in Jan 2026

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room! It was clean and the staff was super friendly and pleasant to speak with. Loved have onsite access to bicycles.
Stayed 3 nights in Jan 2026

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay. I will be coming back. Great place to celebrate a birthday at !!
Stayed 2 nights in Jan 2026

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities
The place was very clean. We have stayed here before and of course the stay was great. The whole property very clean. Pool area is very nice as well as breakfast. Would highly recommend staying to anyone and will be returning in the future !
Stayed 3 nights in Jan 2026

10/10 Excellent

Jorge

Stayed 1 night in Jan 2026

8/10 Good

Erik Isak

Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca, Frankfort

Stayed 3 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2025

10/10 Excellent

Millie

Stayed 1 night in Jan 2026

10/10 Excellent

Cara

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, walking distance to plenty. Easy breakfast.
Stayed 2 nights in Jan 2026

6/10 Okay

Jeff

Room was clean but small. No parking. Parking on the street where ever you find it around the property.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
So cute! We would 100% stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and beautiful. Staff were very nice and let us keep our bags behind the counter before and after check in. ONLY complaint was the room above us had noisy people that kept walking around all night. Heard everything.
Stayed 1 night in Dec 2025

10/10 Excellent

Robyn, Lansdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room pool side. Check in was easy and front desk staff pleasant. Breakfast was your simple continental breakfast but everything was wonderful and enough! Heated pool. Did not bring my dogs as planned glad I didn't because of the chicken and birds. Would stay here again
Stayed 1 night in Dec 2025

10/10 Excellent

Shungo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and compact. Room interior was nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Natacha

Welcoming and walking distance from everything! Will come back
Stayed 3 nights in Dec 2025

10/10 Excellent

Kevin, Auburn

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy the stay
Stayed 4 nights in Dec 2025

6/10 Okay

Muralikrishna Narayanareddy

Stayed 1 night in Dec 2025

10/10 Excellent

Bikramjit

Stayed 2 nights in Dec 2025

2/10 Terrible

Shereez

Stayed 1 night in Dec 2025