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4.4 out of 5

"I feel like the suite needed more seating. Fireplace didn’t work. Odd spot for jacuzzi tub. Overall good experience though. " More

By a verified traveller on Sun 27 Jan 2019

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Hotel Description

Hotel near Gananoque Boat Line in Gananoque

In Gananoque

You'll be within 2 miles (3 km) of Gananoque Boat Line and 6 miles (10 km) of Thousand Islands National Park with a stay here. Thousand Islands Bridge and St. Lawrence Islands National Park are within 12 miles (20 km).

Business services

This hotel features an indoor pool and a sauna. Traveling on business? Take advantage of the 3 conference rooms, as well as the business center and free WiFi in public areas. Free self parking, a terrace, and dry cleaning are also offered.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 61 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available. Housekeeping is available on request.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$90* Per night/room 1 Dec. - 2 Dec.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (WHEELCHAIR)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Park View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Gananoque ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Gananoque

Everyone (2)
4 out of 5
I feel like the suite needed more seating. Fireplace didn’t work. Odd spot for jacuzzi tub. Overall good experience though.

Posted by on 27 Jan. 2019

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5 out of 5

Nice hotel.

Room was clean, comfortable. Breakfast was fine. We got there at 8:45 on a weekday and there was plenty to choose from.

Posted by on 21 Jul. 2017

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5 out of 5

Hotel review

My family and I loved this hotel. It was immaculate, fairly new and the rooms were beautifully decorated. The dining room was also very nice and the expanded continental breakfast was wonderful. Our only regret is that we had only planned to stay for one night and would have liked to stay longer. We take 1-2 vacations per year and this by far was the best hotel we have been to.

Posted by on 8 Sep. 2010

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4 out of 5

The photos are misleading

The photos do not depict the hotel, at least not the exterior. The castle is the Bold Castle, just in case you thought is the hotel. The hotel is an ugly square building, looking more like a Russian office building, so maybe that is the reason they were trying to hide that. Also is nowhere near the river, all you can see from your windows is either the parking lot, either a swamp ... However, the hotel seems new, so the rooms are clean, and so the hallways. The continental breakfast is a joke, but don't forget you are not at the Ritz...

Posted by on 20 May 2009

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4 out of 5

Nice Hotel

This is one of the newer if not the newest hotel in Gananoque. It is very well kept, clean with all inside rooms and friendly helpful staff. A nice complimentary breakfast is served every morning with some hot foods, beverages and pastries. The pool was okay, but a bit shallow on the deep end. The hotel is within short walking distance of a few resturaunts and even downtown if you are feeling energetic. I would have expected to pay a bit less for a small town hotel, but it was within reason of other places. The area has no shortage of inns, motels and B&Bs, with pricing and quality all over the scale. Compared to what else I saw around this was the best all round deal.

Posted by on 1 Aug. 2008

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About the Holiday Inn Express Hotel & Suites Gananoque

Location 777 King St E, Gananoque, ON K7G1H4

Property Features

Holiday Inn Express Hotel & Suites Gananoque offers its guests an indoor pool and a sauna. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 2724 square feet (245 square meters). The business-friendly Holiday Inn Express Hotel & Suites Gananoque also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Gananoque hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 4 levels
  • 2724 sq ft of conference space
  • 245 sq m of conference space
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Kingston, ON (YGK-Norman Rogers) (45.2 km / 28.1 mi)
  • Train station: Gananoque Station (5.7 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Gananoque offers 61 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers and hair dryers. This Gananoque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 15 per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are compulsory at the property
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Gananoque
  • Holiday Inn Express Hotel Gananoque
  • Holiday Inn Express Hotel Suites Gananoque
  • Express & Suites Gananoque
  • Holiday Inn Express Hotel & Suites Gananoque Hotel
  • Holiday Inn Express Hotel & Suites Gananoque Gananoque
  • Holiday Inn Express Hotel & Suites Gananoque Hotel Gananoque

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.