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Smile Hotel Kyoto-shijo

3.0 star property
3-star hotel near Nijō Castle

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Photo gallery for Smile Hotel Kyoto-shijo

Triple Room, Non Smoking
Lobby
Front of property
Reception
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
59-61 Nishinotoin, Shijo, Shimogyo-ku, Kyoto, Kyoto, 600-8494
  • Nijō Castle
    ‪15 min walk‬
  • Kyoto Tower
    ‪3 min drive‬
  • Kiyomizu Temple
    ‪5 min drive‬
  • Osaka (ITM-Itami)
    ‪44 min drive‬

Room options

View all photos for Single Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Single Room, Non Smoking

8.2 out of 10
Very good
(51 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Quadruple Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Quadruple Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 6
  • 4 Twin Beds

View all photos for Semi-Double Room, Non Smoking (120cm bed, 2 guests only)

Premium bedding, down comforters, desk, blackout drapes

Semi-Double Room, Non Smoking (120cm bed, 2 guests only)

8.4 out of 10
Very good
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Triple Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Triple Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Double Room, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

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About the area

Kyoto

Shimogyo Ward stay.Your stay at this Shimogyo Ward hotel places you within 2 miles (3 km) of Nijō Castle and Gion Corner. Kyoto Tower and Kyoto Imperial Palace are also within 2 miles (3 km).

What's nearby

  • Nijō Castle - 15 min walk - 1.3 km
  • Kyoto Tower - 3 min drive - 2.0 km
  • Gion Corner - 3 min drive - 2.2 km
  • Kyoto Imperial Palace - 4 min drive - 2.7 km
  • Kiyomizu Temple - 5 min drive - 3.2 km

Getting around

  • Karasuma Station - 5 min walk
  • Nijojo-mae Station - 14 min walk
  • Kansai Intl. Airport (KIX) - 91 min drive

Restaurants

  • ‪クロワ ルース - ‬2 min walk
  • ‪京都肉食堂 - ‬2 min walk
  • ‪ハンバーグラボ - ‬1 min walk
  • ‪Tully's Coffee - ‬1 min walk
  • ‪Node Hotel - ‬2 min walk

About this property

Smile Hotel Kyoto-shijo

3-star hotel near Nijō Castle
As a guest of Smile Hotel Kyoto-shijo, you'll find a vending machine, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Smile Hotel Kyoto-shijo also features dry cleaning/laundry services and an elevator.

This 3-star Kyoto hotel is smoke free.

  • 140 guestrooms or units
  • 8 levels
  • 10 buildings
  • Built in 1990
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Smile Hotel Kyoto-shijo offers 140 air-conditioned accommodations with bathrobes and slippers. Beds feature down comforters and premium bedding. 26-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Languages

English, Japanese

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,200 for adults and JPY 1,200 for children

Accessibility

  • Elevator

Room amenities

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1200 for adults and JPY 1200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Housekeeping service is provided every 4 days.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 19 October to 08 April.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Oaks Kyoto
Hotel Oaks Kyoto Shijo
Hotel Oaks Shijo
Oaks Hotel Kyoto
Oaks Kyoto Shijo
Oaks Kyoto Shijo Hotel
Oaks Shijo
Smile Hotel Kyoto-shijo
Smile Kyoto-shijo
Smile Hotel
Smile Hotel Kyoto shijo
Smile Hotel Kyoto-shijo Hotel
Smile Hotel Kyoto-shijo Kyoto
Smile Hotel Kyoto-shijo Hotel Kyoto

Smile Hotel Kyoto-shijo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 403 out of 1000 reviews
Rating 8 - Good. 396 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ressie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front Desk Staff were nice and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Liquan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was pretty nice & rooms were always kept clean. Would visit again
Stayed 10 nights in May 2025

10/10 Excellent

Joshua

Stayed 4 nights in May 2025

8/10 Good

lucy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Big rooms, friendly staff and good location
Stayed 3 nights in May 2025

6/10 Okay

Sergey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japan one of the few countries where I can walk around without getting jumped or robbed at the same time
Stayed 14 nights in Apr 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location if you want a place with equal distance to most attraction. Pretty close to a the Kyoto Pokemon Center too. Staff is great and most of the times there's a bilingual staff present.
Stayed 1 night in Mar 2025

6/10 Okay

CAITLIN

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Reece

Liked: Staff & service, property conditions & facilities
The staff were accomdating to our questions and needs. The room and bed was much too small for two people. We also booked a small room, and would not make that mistake again.
Stayed 5 nights in Apr 2025

6/10 Okay

Sierra, North Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service
Property was located in a good area. Check in was easy and the staff was nice. Upon checking in we noticed that there was a large area in the shower where the wallpaper or something was coming off. We notified staff and they said they will make note of it. Our only complaint really was that they have 2 washers and 2 dryers and one combined washer dryer unit. When we went to wash our clothes we they came out with a weird smell and no matter how many times we dried it they would never dry so we ended up having to take them to a laundromat to rewash and dry them.
Stayed 2 nights in Apr 2025

10/10 Excellent

YONG, JERICHO

Stayed 4 nights in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

2/10 Terrible

Greg

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The heating system did not work. The first night the temperature inside the room went down way too low and my wife got actually sick because of this. She is still coughing today. The next morning the staff member has provided us with 2 small portable heating units and an additional small humidifer. We kept them running as the central heating system did not work properly. The central heating system in the building is actully controlled by the front desk and can not be controlled from inside of the room. Very inconvenient. I think we got the biggest 3 bed room but it was still too small for 3 of us, especially with all the extra equipment and cables sitting on the floor.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in front of a supermarket which is amazing! Staff were helpful and nice. Train and bus station not far away making it super convenient.
Stayed 8 nights in Mar 2025

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent i really enjoyed my staying there
Stayed 4 nights in Mar 2025

8/10 Good

charyl

Stayed 1 night in Mar 2025

8/10 Good

Nataly Yaire

Stayed 4 nights in Mar 2025

6/10 Okay

Maria

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a good experience

The hotel staff is great, friendly and helpful. The installations, room bathroom breakfast area all are outdated and in need of a renovation. The rooms are very small, not inviting so you would need a lounge, a space to hang out but this hotel doesn’t have none.
Stayed 4 nights in Mar 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very cozy. I stayed for 4 nights and really enjoyed my stay. Complimentary breakfast buffet every morning and really friendly staff. Has a washer dryer at the hotel and is right across the street from a couple grocery stores.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mizuki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had supermarkets and subway stations close by, so it was very convienient
Stayed 3 nights in Feb 2025

8/10 Good

Alec Russell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was beyond my expectations. Although the picture shows only bread, it included steamed vegetables, salad, yogurt, and Japanese food like tsukemono. The room also had a refrigerator, which was helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Kien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jodybon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.. there's a family Mart close to it. Staff are very friendly and helpful. Would recommend.
Stayed 5 nights in Mar 2025

10/10 Excellent

amanda putri

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
京都中心部にも近く、静かで快適さでした コンビニも近い
Stayed 1 night in Feb 2025