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Mitsui Garden Hotel Kyoto Shinmachi Bettei

4.0 star property
4-star hotel near Kawaramachi Street

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Photo gallery for Mitsui Garden Hotel Kyoto Shinmachi Bettei

Lobby
Garden
Public bath
1 bedroom, premium bedding, in-room safe, free WiFi
Garden view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
361 Rokkaku-cho, Rokkaku-sagaru, Shinmachidori , Nakagyo-ku, Kyoto, Kyoto, 604-8212
  • Place, Nijō Castle
    ‪13 min walk‬
  • Place, Kawaramachi Street
    ‪16 min walk‬
  • Place, Kyoto Tower
    ‪3 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪44 min drive‬

Room options

View all photos for Standard , 2 beds, Non Smoking

1 bedroom, premium bedding, in-room safe, free WiFi

Standard , 2 beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 1 bed Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, free WiFi

Standard , 1 bed Queen, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 2 beds, Non Smoking

Room amenity

Superior , 2 beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe , 2 beds, Non Smoking

1 bedroom, premium bedding, in-room safe, free WiFi

Deluxe , 2 beds, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite , 2 beds , Non Smoking

1 bedroom, premium bedding, in-room safe, free WiFi

Junior Suite , 2 beds , Non Smoking

  • 57 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior , 2 beds (+ extra), Non Smoking

Balcony view

Superior , 2 beds (+ extra), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Accessible , 2 beds, Non Smoking

Accessible , 2 beds, Non Smoking

Accessible , 2 beds, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard, 1 bed Wide King, Non Smoking

Standard, 1 bed Wide King, Non Smoking | Balcony view

Standard, 1 bed Wide King, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Kyoto

City center retreat .Your stay at this Downtown Kyoto hotel places you within 2 miles (3 km) of Kawaramachi Street and Nijō Castle. Kyoto Imperial Palace and Kyoto Tower are also within 2 miles (3 km).

What's nearby

  • Nijō Castle - 13 min walk - 1.1 km
  • Kawaramachi Street - 16 min walk - 1.3 km
  • Kyoto Tower - 3 min drive - 2.4 km
  • Kyoto Imperial Palace - 3 min drive - 2.4 km
  • Kiyomizu Temple - 5 min drive - 3.2 km

Getting around

  • Karasuma Station - 6 min walk
  • Karasuma Oike Station - 9 min walk
  • Kansai Intl. Airport (KIX) - 94 min drive

Restaurants

  • ‪西村鮮魚店 - ‬2 min walk
  • ‪本家第一旭烏丸店 - ‬1 min walk
  • ‪香港飲茶星街 - ‬2 min walk
  • IZAMA
  • ‪瓢樹 - ‬2 min walk

About this property

Mitsui Garden Hotel Kyoto Shinmachi Bettei

4-star hotel near Kawaramachi Street
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and a garden are also featured at Mitsui Garden Hotel Kyoto Shinmachi Bettei.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

  • 1 building
  • 129 guestrooms or units
  • 5 levels
  • Built in 2014
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Mitsui Garden Hotel Kyoto Shinmachi Bettei offers 129 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with digital channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Restaurant
  • Air conditioning
  • Breakfast available
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,970 for adults and JPY 1,800 for children
  • A restaurant

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please be advised that some rooms at this hotel have windows that do not open.
Breakfast is not included in the breakfast rate plans for children ages 0-12, and can be requested onsite for a surcharge. Children ages 6-12 can receive breakfast for the listed child breakfast fee. The breakfast fee for children ages 0-5 is JPY 1000.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

Additional fees apply to children under 13 years old for breakfast.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are welcome to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mitsui Garden Hotel Kyoto Shinmachi Bettei
Mitsui Garden Hotel Shinmachi Bettei
Mitsui Garden Kyoto Shinmachi Bettei
Mitsui Garden Shinmachi Bettei
Mitsui Kyoto Shinmachi Bettei
Mitsui Garden Hotel Kyoto Shinmachi Bettei Hotel
Mitsui Garden Hotel Kyoto Shinmachi Bettei Kyoto
Mitsui Garden Hotel Kyoto Shinmachi Bettei Hotel Kyoto

Mitsui Garden Hotel Kyoto Shinmachi Bettei Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1011 reviews
Rating 8 - Good. 239 out of 1011 reviews
Rating 6 - Okay. 57 out of 1011 reviews
Rating 4 - Poor. 17 out of 1011 reviews
Rating 2 - Terrible. 3 out of 1011 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, they could provide coffee in my opinion , especially for a 4star hotel. Great bathtub .
Stayed 4 nights in Oct 2025

10/10 Excellent

TAKUYA

Stayed 1 night in Jul 2025

10/10 Excellent

Eve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis of spa like calm. Beautiful property, great rooms, very clean, and impeccable service. Wish we had more time to stay longer!
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling as a party of 3 from New York I must say everything was perfect, location, room, customer service… would definitely be happy to stay again next time we visit Kyoto!
Stayed 3 nights in Jun 2025

10/10 Excellent

Alia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay. The staff were warm and welcoming, and the hotel felt like a peaceful retreat—quiet, beautifully designed, and tucked away just enough from the city’s busyness. Great location too — convenient yet serene. The room was cozy, with an elegant atmosphere throughout. Breakfast was a daily highlight: beautifully presented and delicious, like edible art. The public bath was clean, calming, and a perfect way to unwind. Would happily stay again.
Stayed 4 nights in Jun 2025

10/10 Excellent

shuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, location , but no windows looking outside .
Stayed 4 nights in Jun 2025

10/10 Excellent

Tsung Che

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and service.
Stayed 4 nights in Jun 2025

8/10 Good

Nicholas, Manchester

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at Mitsui Garden Hotel Kyoto Shinmachi Bettei, and it continues to be a favourite. The hotel is beautifully designed, the staff are welcoming, and the location is perfect – quiet, walkable, and full of charm. While the rooms are on the smaller side (as expected in Kyoto), they’re extremely comfortable with excellent lighting and thoughtful layout. I always feel relaxed and at ease here. The public bath is a lovely bonus after a long day exploring. Highly recommended for anyone looking for a peaceful, stylish base in Kyoto.
Stayed 5 nights in May 2025

10/10 Excellent

andres

Liked: Cleanliness, property conditions & facilities
Great staff. Immediate solution for any request. Beautiful and spacious rooms, immaculate in every aspect. Love the neighbourhood
Stayed 5 nights in May 2025

10/10 Excellent

Sophary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite hotel in Japan! Great location, nice walk to Nishiki Market. It has a traditional and modern vibe to it. It was spacious, clean and staff were friendly and accommodating. Only thing we wish it had was more natural lighting, as the room had frosted glass. Aside from that, this hotel was perfect and we would definitely be returning!
Stayed 3 nights in May 2025

10/10 Excellent

Lu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small room in North American standard but during our stay we have not felt it is small. Rather it has all the convience a thoughtful designer would put into a room. The onsite onsen helps a lot (so I did not use ensuite bath room that much for shower). The location was good and the old style facade for buildings along the street always gave us so much to look at. It is really lovely.
Stayed 5 nights in May 2025

10/10 Excellent

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Staff from housekeeping, reception, and dining were exceptional!! We felt so welcomed the moment we stepped in to check in. Almost everyone was so helpful. All the staff who we’ve encountered and helped us were 10/10. We could not say enough for your exceptional service and extend our gratitude for being the best version of service. I usually do not write a review. But your staff really deserves these words of my utmost appreciation. Thank you all!!
Stayed 4 nights in May 2025

10/10 Excellent

Ninos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and incredibly friendly and helpful staff.
Stayed 4 nights in May 2025

10/10 Excellent

Christie

Stayed 2 nights in May 2025

10/10 Excellent

Greg and Susan

Travelled with partner
Mitsui garden was an excellent hotel for our stay in KYOTO. Good size room with sitting area, very comfortable beds, wonderful bathroom & shower, & even had Netflix!! Staff were all very lovely & accommodating. Area is fantastic with lots of lovely restaurants & cafes near by. Short & interesting walk into shopping district & the Nishiki market. The public bath is amazing, highly recommend!! The laundry facilities were limited with only 2 machines which were always in use. We visited a laundromat near by which worked very well. We would definitely stay again at Mitsui Garden!! Wonderful week in Kyoto!!
Stayed 7 nights in May 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel.
Stayed 4 nights in May 2025

6/10 Okay

Nicholas

Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Stayed 6 nights in Oct 2024

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
convenient location to walk around in. about 10min walk to the subway station to access other parts of the core.
Stayed 1 night in May 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Gary, Chatt Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Top quality, service and friendly/helpful staff.
Stayed 3 nights in May 2025

6/10 Okay

Rebecca

Stayed 3 nights in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and staff. Very poor restaurant.

Beautiful hotel in a good location. Staff amazing. Restaurant way over priced (most expensive meal we have had and by no means anywhere near the best) breakfast mediocre. Needs more options for room service, we dont need a clean or towels changing but clean glasses and water top up be good. If you let them.in they change all towels.
Stayed 5 nights in May 2025

10/10 Excellent

Nitin, Farmington Hills

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is very friendly and accommodating. Rooms are small but comfortable. Walking distance to restaurants and train stations. Definitely would recommend.
Stayed 2 nights in May 2025