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Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property
3.5-star hotel near Yasaka Shrine

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Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Front of property
Courtyard
Lobby lounge
Lobby lounge
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Place, Shijo Street
    ‪7 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Pontocho Alley
    ‪12 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room with Washing Machine (Single Use)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room with Washing Machine (Single Use)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (Single Use)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room with Washing Machine (Single Use)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room with Washing Machine (For 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room with Washing Machine (For 2 People)

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (For 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room with Washing Machine (For 2 People)

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

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Front of property

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About the area

Kyoto

City center stay.Your stay at this Downtown Kyoto hotel places you within 2 miles (3 km) of Yasaka Shrine and Heian Shrine. Nanzen-ji Temple and Kiyomizu Temple are also within 3 miles (5 km).

What's nearby

  • Shijo Street - 7 min walk - 0.7 km
  • Nishiki Market - 7 min walk - 0.7 km
  • Kawaramachi Street - 11 min walk - 1.0 km
  • Pontocho Alley - 12 min walk - 1.1 km
  • Nijō Castle - 14 min walk - 1.2 km

Getting around

  • Karasuma Oike Station - 3 min walk
  • Karasuma Station - 9 min walk
  • Itami Airport (ITM) - 63 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪マクドナルド 烏丸御池店 - ‬2 min walk
  • ‪麺屋優光 - ‬1 min walk
  • ‪京都ことこと 烏丸御池店 - ‬1 min walk
  • ‪烏丸DUE - ‬1 min walk

About this property

Tokyu Stay Kyoto Sanjo-Karasuma

3.5-star hotel near Yasaka Shrine
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at Tokyu Stay Kyoto Sanjo-Karasuma.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 1 building
  • 182 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Tokyu Stay Kyoto Sanjo-Karasuma offers 182 air-conditioned accommodations with all-in-one washer/dryers and safes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
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Property amenities

Family friendly

  • All-in-one washer/dryer
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,750 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

The property will be renovating from December 8 2025 to March 13 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1003 reviews
Rating 8 - Good. 219 out of 1003 reviews
Rating 6 - Okay. 67 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and modern looking hotel with lots of amenities! Room was small as expected with a W/D for convenience. Daily limited housekeeping with new towels/slippers and robes. The lobby staff was helpful in getting out lugggage forwarded to our next destination. Great complimentary coffee machine with choices of coffee throughout the day and nightly 2 selections of Sake to sample to end the night! The hotel was in a quiet and walkable neighborhood. We loved exploring the alleyways and walking to different locations in Kyoto! I would recommend this hotel! Will look into Tokyu Stay in other locations the next time we visit Japan! One of our favorite hotels!
Stayed 7 nights in Sep 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many thanks to staff that accommodated my mother on site prior to check in while my daughter and I walked around Kyoto. Very much appreciated!
Stayed 2 nights in Oct 2025

8/10 Good

Jiuyi

Travelled with partner
Liked: Cleanliness, staff & service
6.5/10
Stayed 1 night in Sep 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Tiffany

Disliked: Cleanliness, property conditions & facilities
Unfortunately, this hotel is well overdue for a major cleaning. I was moved across three different rooms. The first room smelled strongly of a sour mildew and I saw black mold growing the crevice of the curtains. The second room had a mild smell of the mildew but only ONE outlet worked in the room and it was at the entryway. The third room was somewhat acceptable after being switched. The smell of mildew seems to be all throughout the rooms which I believe is caused from the air conditioning system. At a quick glance, I noticed black mold spurs growing and MAJOR dust clinging (I mean like dust strings like birthday streamers) to the upper walls and ceilings. Because I was solo traveling, I decided to just sit through with it and I do deeply regret staying because I found myself sneezing quite a bit which I fully believe is from the black mold exposure. I understand for the price wise you can not expect some luxurious experience but I believe at bare minimum you should be able to expect a clean room. The staff did apologize profusely and did offer complimentary breakfast as an apology. Staff was understanding and quick to make the change without hesitation (wondering how often they have to deal with this). Unfortunately because of my experience, I would not recommend this location until deep cleaning and maintenance is done to correct the facilities and rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom was very clean and very big for Japan standards. Bed was comfortable. I appreciated all the outlets and storage space. Lobby has free coffee, tea, sake, ice, water. Location convenient next to 7/11 and subway station. Yakisoba restaurant nearby was very good. I would 100% stay here again and recommend this hotel to everyone.
Stayed 10 nights in Sep 2025

10/10 Excellent

Ayesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to stay in Kyoto. The subway station was just a few minutes walk away. Very convenient location and excellent service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and with laundry available you can’t go wrong. There’s another property nearby so just make sure when you arrive that you are at the right property.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, would book again, lobby was very nice, liked the stamp postcard activity and the live translator device at the reception desk. Best stay we had in Tokyo.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jay

Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff, great amenities, giant room, not a single complaint
Stayed 3 nights in Sep 2025

8/10 Good

Shamal

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good for the price. Room had a smell.
Stayed 3 nights in Sep 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Super quiet area, but closer to
Stayed 4 nights in Sep 2025

10/10 Excellent

Sahr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie Granflor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the garden view room. It was so nice. I hope to stay longer next time!
Stayed 1 night in Sep 2025

8/10 Good

Yuet Yee Erica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom had a bad smell, I’m guessing it’s from the pipes? Told hotel staff and they were friendly and helpful - but their solution didn’t fix the smell. Room was decent, relatively clean but cleaning services only did partial cleaning. Loved that there was a Starbucks within a block. The buffet breakfast was delicious!
Stayed 4 nights in May 2025

8/10 Good

Hunter

Stayed 5 nights in Aug 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, super clean!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, a very welcoming staff and great room. The hotel was just off a more Main Street, but felt like it was miles away. Very walkable to some of the main dining options and shopping areas in Kyoto. Very walkable to the Gion District, Pontocho, izakayas, and more. Subway line very near to see all the temples/shrines. There's also a Starbucks and 7-11 really close by if needed! Highly recommend for the more budget travelled.
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven, Rochester Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating, and room service was great. My room was more spacious than other hotels I’ve stayed at in Kyoto. The location is perfect with many dining options nearby and easy access to the train station. They even held my luggage after checkout so I could explore before leaving. Overall, a wonderful experience — highly recommend!
Entrance to hotel
Garden near lobby
Stayed 3 nights in Sep 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service
Very well placed, convenient for subway, shopping, restaurants and visitor attractions. Much better than the Tokyustay Ginza in facilities, where we were proor to this. Great gratis drinks of coffee, still and fizzy water and Sake. Breakfast, not included in room price and that offered by the adjoining restaurant an absolute rip off. All in all, very good for the price.
Stayed 3 nights in Sep 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the nice calm vibe all around plus the kindness that all the staff showed to everyone
Stayed 6 nights in Sep 2025

10/10 Excellent

Kenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel & the staff were very accommodating! Couple minutes from a train stop and right beside a 7-eleven.
Stayed 3 nights in Sep 2025

10/10 Excellent

Valerie

Stayed 2 nights in Sep 2025