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"Courtesy was the best, from every single staff member I encountered. There were some little bits of the room that were not impeccably clean but I am pretty happy with the room. I think it is great to be able to go between the two areas of the resort as I was traveling alone. My big issue was with Expedia and Hyatt Corp levels as there is a lot of confusion with the name of the resorts that are literally on the same beach. My friend sent me a link for Dreams via Expedia and I was only able to book Dreams resort, however. My friends who I was meeting on the trip were actually at Dreams Dominicus. It caused a lot of stress for both parties to coordinate meeting up without getting a big hassle at the gates and front lobby areas. Not only that, we had to pay additional fees to meet at the other resort instead of the hotels helping us get together or even change our hotel to the other since they’re both owned by Hyatt it was a bit of a pain and extra expenses that none of us planned on. My suggestion is to change the name or when booking through third parties like Expedia make it more clear somehow. "

"Everything was great "

"clean room the staff very friendly from the start to finish. Jose did a great job of taking care of everything.. dinner at the restaurants where also great. show were wonderful. ill be back for sure. "

"Staff really tries to provide a great experience. New premier suites are exceptional, a dedicated pool would make them better. "

"The staff was genuinely hospitable! Very friendly & welcoming. The communal areas and room were clean and easy to navigate through resort. We tried a few of the restaurants and all were delicious, fast and great service. I will def be back to Secrets! "

"“Had a great stay! The place was clean, comfortable, and exactly as described. The location was perfect , I love it there."