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Shangri-La Mactan, Cebu

5.0 star property
Upscale beachfront resort with 2 outdoor pools

Choose dates to view prices

Photo gallery for Shangri-La Mactan, Cebu

Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Ocean Wing Panorama Suite King
Lobby
5 restaurants, breakfast served
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

Map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Magellan Monument
    ‪8 min walk‬
  • Jpark Island Waterpark
    ‪6 min drive‬
  • Mactan Marina Mall
    ‪8 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Premier Room King

8.8 out of 10
Excellent
(24 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Single Beds (Ocean Wing Premier )

  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Premier Room Twin

Ocean Wing Premier Room Twin

Ocean Wing Premier Room Twin

8.4 out of 10
Very good
(14 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King

8.8 out of 10
Excellent
(3 reviews)
  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Ocean Club King

9.4 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Ocean Club Twin

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

8.6 out of 10
Excellent
(12 reviews)
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Single Beds, Sea View

8.6 out of 10
Excellent
(14 reviews)
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Panorama Room King

9.6 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room

Main Wing Deluxe Family Room

9.0 out of 10
Wonderful
(12 reviews)
  • 61 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

About the area

Lapu-Lapu

On the beach.At this resort, you'll be steps from CHI, The Spa and within a 10-minute walk of Mactan Shrine. Lapu-Lapu Monument and Magellan Monument are also within half a mile (1 km).
View more Resorts in Lapu-LapuOpens in a new window

What's nearby

  • Magellan Monument - 8 min walk - 0.7 km
  • Mactan Shrine - 8 min walk - 0.7 km
  • Jpark Island Waterpark - 6 min drive - 4.8 km
  • Cebu Yacht Club - 8 min drive - 6.9 km
  • Mactan Marina Mall - 8 min drive - 7.6 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 21 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Chimac Chicken & Beer - ‬14 min walk
  • ‪The Mactan Newtown - ‬18 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Acqua - ‬5 min walk

About this property

Shangri-La Mactan, Cebu

Upscale beachfront resort with 2 outdoor pools
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Shangri-La Mactan, Cebu you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts, and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lapu-Lapu resort.

  • 530 guestrooms or units
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Russian

Similar properties

View from room

Sheraton Cebu Mactan Resort

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 288 reviews
The price is CA $238
CA $295 total
includes taxes & fees
Jun 24 - Jun 25
Sheraton Cebu Mactan Resort

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 3682.5 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PHP 1456 for adults and PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Shangri-La Mactan, Cebu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1003 reviews
Rating 8 - Good. 163 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Stayed 8 nights in May 2025

6/10 Okay

Martha

Travelled with group
Liked: Cleanliness, staff & service
Food was subpar. The meat quality was very poor and very few of any options for western palettes. Expensive food not worth the price.
Stayed 4 nights in Mar 2025

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yeusveer

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are very well kept. Service all around is top notch.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here over all but I ended up hurting self on the coral/rocks at the beach because I didn’t read the sign saying we needed beach footwear. I would have loved if there was a big sign of caution saying ask for foorwear to enter first.
Stayed 2 nights in Mar 2025

10/10 Excellent

veronica

Stayed 5 nights in Mar 2025

2/10 Terrible

King Marlou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my Fiance had a romantic dinner at the cove. We had the worst food poisoning for 2 days and did not get to enjoy our stay in Shang ri la. Will not be going back to that restaurant or the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property right on the beach. The dining options were endless and the staff were amazing during our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joyce Anne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb experience from dining to activities. Don’t miss the lechon parade. Impeccable customer service! Best family friendly resort in the Philippines. We will be back for sure!
Stayed 2 nights in Mar 2025

8/10 Good

Romulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was expensive and salty!
Stayed 5 nights in Mar 2025

10/10 Excellent

Bea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Bea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

2/10 Terrible

Severino Bulda, Auburn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to have dinner date with my wife at Buko Bar on March 8, 2025, but the host denied us entry because he said we did not have reservations and the covered tables are limited. Although it wasn’t raining at all that night, we were not given any other options like occupy an uncovered table. I guess we don’t look foreign enough or wearing designer clothes to be let in. We traveled all over the world and this is the first time we were targeted and discriminated upon. The irony is my wife and I was born and raised from the Philippines. Our wedding anniversary was ruined because of one judge mental host. Nowhere was it explained during check in that reservations are required for this restaurant at all. We will never set foot at this property ever again! I’ll just go wherever my money is welcome.
Stayed 3 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort

Needs room renovation, but still excellent

Is the Best hotel in Mactan, because it has the best beach and is a Shangri La, But is old and the rooms need a renovation. The service is excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our check in was so smooth and efficient thanks to Abby and the room is beautiful with an amazing panoramic view of the ocean. Beautiful hotel with beautiful surrounds to relax and enjoy the holiday.
Stayed 1 night in Mar 2025

8/10 Good

Maria Luisa Marilou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Rosario

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterfront. Sandy beach but still some rocks in the water. You will need water shoes which are provided for free. The kids enjoyed feeding the swarm of fish in the beach. Excellent staff service.

10/10 Excellent

Ichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very safe, a lots of activities.We enjoyed very much.
Stayed 3 nights in Feb 2025

6/10 Okay

Melissa

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

William, Alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful and the staff is amazing and very friendly and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Sherell Gay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it felt overrated. The staff was excellent, providing top-notch service, but the food was just okay and not refilled in a timely manner. Additionally, some areas showed visible water or flood damage, which took away from the luxury experience. For the brand’s reputation and price, I expected better upkeep and attention to detail. While the service was outstanding, the overall experience didn’t fully justify the cost.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mchale, kent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no comment
Stayed 2 nights in Feb 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good but not excellent

This is a nice hotel but not my favorite Shangri-la resort. The pool area is nice and the food was excellent. The rooms were good. I think there was something missing on service that takes it from good to excellent. The attention to detail, attentive service etc. the beach area is also v small and feels man made.
Stayed 5 nights in Feb 2025

10/10 Excellent

Damodar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Feb 2025