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Tru By Hilton Gananoque, On

2.5 star property
Leeds and the Thousand Islands guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Tru By Hilton Gananoque, On

Exterior
Lobby
Lobby
Snack bar
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
379 County Highway 2, Gananoque, ON, K7G 2V4
  • Place, Shorelines Casino Thousand Islands
    ‪5 min walk‬
  • Place, BMX Track and Skateboard park
    ‪13 min walk‬
  • Place, Thousand Islands OLG Charity Casino
    ‪2 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪38 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Walk-in Shower

  • Sleeps 2

About the area

Leeds and the Thousand Islands

In Leeds and the Thousand Islands .Within a 15-minute walk of the hotel, you'll find Shorelines Casino Thousand Islands and BMX Track and Skateboard park. Lake Ontario and Thousand Islands OLG Charity Casino are also within 2 miles (3 km).

What's nearby

  • Shorelines Casino Thousand Islands - 5 min walk - 0.5 km
  • BMX Track and Skateboard park - 13 min walk - 1.2 km
  • Thousand Islands OLG Charity Casino - 2 min drive - 2.2 km
  • Thousand Islands Playhouse - 3 min drive - 2.6 km
  • Gananoque Boat Line - 3 min drive - 2.6 km

Getting around

  • Gananoque Station - 5 min drive
  • Kingston, ON (YGK-Norman Rogers) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Popeyes - ‬2 min drive
  • ‪Bar Petunia - ‬3 min drive
  • ‪Subway - ‬2 min drive

About this property

Tru By Hilton Gananoque, On

Leeds and the Thousand Islands guestrooms with free WiFi
Tru By Hilton Gananoque, On offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Tru By Hilton Gananoque, On also features a vending machine, a garden, and a convenience store. Free self parking is available.

This Leeds and the Thousand Islands hotel is smoke free.

  • 32 guestrooms or units
  • Continental breakfast (free)
  • Charging station for electric cars
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Garden
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Tru By Hilton Gananoque, On offers 32 air-conditioned accommodations with complimentary toiletries. Televisions come with cable channels. This Leeds and the Thousand Islands hotel provides complimentary wireless Internet access.

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Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Room amenities

Entertainment

  • TV with cable channels

Bathroom

  • Free toiletries

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 50.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per pet (varies based on length of stay) plus CAD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Tru By Hilton Gananoque, On Hotel
Tru By Hilton Gananoque, On Gananoque
Tru By Hilton Gananoque, On Hotel Gananoque

Tru By Hilton Gananoque, On Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 139 out of 179 reviews
Rating 8 - Good. 31 out of 179 reviews
Rating 6 - Okay. 9 out of 179 reviews
Rating 4 - Poor. 0 out of 179 reviews
Rating 2 - Terrible. 0 out of 179 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cristina

Stayed 1 night in Nov 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Clean accessible room, nice people at desk,made my stay easy. She also recommended a great restaurant
Stayed 1 night in Nov 2025

8/10 Good

Tim

Stayed 2 nights in Nov 2025

10/10 Excellent

Brad

Stayed 1 night in Nov 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and in excellent condition. The service was great and the staff was friendly. My only complaint was the lack of sugar free syrup for the pancakes. PP
Stayed 3 nights in Nov 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

darryl

Liked: Cleanliness, property conditions & facilities
The room was excellent - clean and with everything we needed. And all of the staff we encountered were extremely friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

manan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property to stay in!!
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amit was very professional checking us in. The hotel and room is spotless, very appealing in style. Liked that coffee and tea were free in the lobby. Everything is great so far!
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Love this place rooms very clean staff very friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Robert C

Liked: Cleanliness, staff & service, property conditions & facilities
Just open, new and modern
Stayed 1 night in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Spotless brand new quiet Pool table and board games in lobby Bright and lots of windows Good breakfast selection Clean Highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Front desk check in was awesome. Extremely helpful & friendly 😊
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, courteous. great location. Nice design & colour scheme.
Stayed 1 night in Nov 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Oct 2025

8/10 Good

Angela

Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Raffaele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why can't all hotels be like this one? Clean, comfortable room and bed. Huge, practical bathroom with a spacious shower and lots of room for your toiletries. Wonderful hot breakfast with good variety of food. A games room downstairs and lots of space to hang out with the family or on your own in the lobby. Highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, staff & service
While this hotel is new, it’s very basic. No space for your clothes if you want to unpack, no in room safe, and the breakfast area could be organized better especially for crowded times as you couldn’t get access to things until the person moved away. And if you like hot showers, this place is not for you. We struggled to find a time where we could get a hot shower.
Stayed 5 nights in Oct 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025