Berkshires Untold

3.5 star property
3.5-star lodge near Bousquet Ski Area

Choose dates to view prices

Photo gallery for Berkshires Untold

Interior
Lobby
Lobby
Exterior
Breakfast, dinner served; American cuisine, garden views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
194 Pittsfield Rd, Lenox, MA, 01240
  • Place, The Mount
    ‪7 min drive‬
  • Place, Tanglewood Music Center
    ‪7 min drive‬
  • Place, Bousquet Ski Area
    ‪10 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪58 min drive‬

Room options

Standard King

8.8 out of 10
Excellent
(54 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Two Double

8.4 out of 10
Very good
(18 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Two King Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

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About the area

Lenox

In Lenox .Within 6 miles (10 km) of this Lenox lodge, you'll find Shakespeare and Company and Bousquet Ski Area. Tanglewood Music Center and The Mount are also within 6 miles (10 km).

What's nearby

  • Ventfort Hall Mansion and Gilded Age Museum - 5 min drive - 4.6 km
  • Shakespeare and Company - 5 min drive - 5.0 km
  • The Mount - 7 min drive - 7.4 km
  • Tanglewood Music Center - 7 min drive - 6.1 km
  • Bousquet Ski Area - 10 min drive - 4.6 km

Getting around

  • Pittsfield Intermodal Transportation Center - 9 min drive
  • Albany Intl. Airport (ALB) - 60 min drive

Restaurants

  • ‪Market 32 by Price Chopper - ‬3 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬16 min walk
  • ‪Guido's Fresh Marketplace - ‬3 min drive
  • ‪Arizona Pizza Co. - ‬2 min drive
  • ‪Amazing Pho - ‬3 min drive

About this property

Berkshires Untold

3.5-star lodge near Bousquet Ski Area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Berkshires Untold also features a terrace, coffee/tea in a common area, and concierge services. Self parking is free. A complete renovation of Berkshires Untold was completed in February 2023.

This 3.5-star Lenox lodge is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Concierge
  • Terrace
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Berkshires Untold offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and bathrobes. These individually decorated accommodations include desk chairs. Beds feature premium bedding. 39-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Books

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 85 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Berkshires Untold Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 519 out of 774 reviews
Rating 8 - Good. 157 out of 774 reviews
Rating 6 - Okay. 60 out of 774 reviews
Rating 4 - Poor. 19 out of 774 reviews
Rating 2 - Terrible. 19 out of 774 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed recently at Untold, which is really a modernized take on the old roadside motel. Doors open to the exterior, but the property has been thoughtfully updated. The lobby and patio sitting areas are very well done—pleasant spots to spend some time outside the room. The rooms themselves have been nicely redone, with quality finishes and good attention to detail for what began as a motel structure. That said, at the going rate of around $400/night, the value can feel mismatched. Compared to other hotels at that price point, it’s hard to justify the premium, though I recognize some of that may be regional market pressure. A couple of things to note: • If you’re on the roadside rooms, expect noticeable traffic noise. Light sleepers should request a room away from the street. • Booking directly through the hotel was surprisingly difficult. I first tried through staff on-site but was told I had to go online. When I checked the Untold website, the direct booking price was higher than third-party sites like Travelocity or Hotels.com. I even tried to book direct to help the property avoid fees, but they wouldn’t match the price and redirected me back to the third-party platform. That was disappointing. Bottom line: A stylishly updated motel with nice shared spaces and comfortable rooms, but expect potential road noise and a high rate for the region/class. Booking directly is not traveler-friendly, which takes away from the overall experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Christi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fresh, clean and convenient

Clean, modern and conveniently located. Club menu was great!
Stayed 2 nights in Jul 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was an old motel that has been refurbished to mimic an old fashioned experience. The rooms have new furniture but with a vintage feel and a modern comfortable bed. A take on the “no tell motel”, the establishment values your privacy and only sends house keeping your room if you ask, and communicate with you by texting. The lobby and bar are small, very nice and classy, but have a limited offering in terms of food or snacks. The staff was excellent and knowledgeable. The hotel doesn’t offer much in terms of amenities- there is a patio for sitting outside but no pool or gym or anything really, so good for a home base when exploring the Berkshires, but not a place to do a lot of hanging out. TV offered Netflix, Prime Video and some other channels which was appreciated.
Stayed 3 nights in Jul 2025

8/10 Good

Magie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Emily

Stayed 1 night in Jul 2025

6/10 Okay

Teresa

Travelled with family
Disliked: Amenities
It needs renovations
Stayed 1 night in Jul 2025

10/10 Excellent

Tamia

Stayed 1 night in Jul 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the unique character and flavor of the hotel!
Stayed 3 nights in Jul 2025

10/10 Excellent

Norine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beauty Berkshire stay

This was one of my favorite hotels I have ever stayed in. The room and lounge/restaurant are beautiful. Rooms are super quiet, and the bed was incredibly comfortable. I am sure to return.
Stayed 4 nights in Jul 2025

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is amazing, the only thing is it's right next to a highway, so the noise is not so cool, but from the inside you can't hear any traffic noise.
Stayed 1 night in Jul 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service
It was ok for a one night

8/10 Good

Tim

Stayed 8 nights in Jul 2025

10/10 Excellent

Stewart

Liked: Amenities
I’ve stayed at this property several times including before it changed management. We have always enjoyed everything about it. My only strong suggestion is that there is better signage out by the highway. You do not see the hotel or the sign until you get very close to the turn and it is a very busy highway. Making a right hand turn is dangerous especially if you have not been there before.
Stayed 1 night in Jul 2025

6/10 Okay

Yumna

Travelled with family
Disliked: Cleanliness
Common areas are terrific!
Stayed 2 nights in Jun 2025

10/10 Excellent

leesa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is decorated beautifully. The outdoor space is excellent. Overall a great find. Ill stay again if i go to Tanglewood
Stayed 1 night in Jul 2025

6/10 Okay

holly

Travelled with family
Liked: Cleanliness, property conditions & facilities
So - the rooms are beautifully designed and well furnished, and I liked being able to drive right up to the door to park (since it’s a motel). But the service at the “front desk” was questionable. I regularly stay in boutique hotels as well as chains, but have never dealt with someone that seemed to care so little about what he was doing. In my booking with Expedia, I was told I’d have a VIP perk at check in and to ask about it. When I asked at the end of the check in process, I was told “no - there’s no VIP perks. But you may as well try..” I’m NOT a bargain hunter and would not normally ask for something above and beyond, but I was simply doing what was instructed by Expedia and made to feel that I was trying to scam the system somehow. I also overheard an interaction with another guest that I’ll always remember as just bad hospitality. She ordered breakfast and said she’d like to have it outside. Now, there’s no one else in the place except for me so nothing else going on, and the tiny common area/resto/bar/lobby is less than 10 steps away from the outdoor seating. She was told “we don’t normally do that”. She was taken aback and said that she’d just take it outside herself - she wasn’t asking for full service. Moral of the story: in hospitality, NO shouldn’t be the default answer. You can do better. And it’s awkward as hell.
Lobby area - free coffee from midnight to 11am while I overheard awkward conversations between staff and guests
Stayed 2 nights in Jun 2025

8/10 Good

virginia, Indianapolis

Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Stayed 1 night in Jul 2025

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Served it purpose but not staying there again

The establishment was clean. The bed was as hard as a rock. And it was wat too expensive for a motel
Stayed 1 night in Jul 2025

2/10 Terrible

Scott

Stayed 1 night in Jul 2025

8/10 Good

Debora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The club room was beautiful and we enjoyed sitting outside in the evening. Bed was very comfortable!
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice lobby and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place stay after an evening at Tanglewood!
Stayed 1 night in Jun 2025