MGM Springfield

4.0 star property
4-star hotel near MassMutual Center

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Photo gallery for MGM Springfield

8 restaurants, breakfast, lunch, dinner served; American cuisine
Garden
5 bars/lounges
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
5 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

View in a map
One MGM Way, Springfield, MA, 01103
  • MGM Springfield
    ‪1 min walk‬
  • MassMutual Center
    ‪3 min walk‬
  • Naismith Memorial Basketball Hall of Fame
    ‪10 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

Springfield King

9.0 out of 10
Wonderful
(94 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Stay Well Main Street Queen

9.0 out of 10
Wonderful
(14 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Stay Well Main Street King

9.2 out of 10
Wonderful
(42 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Main Street Queen

8.6 out of 10
Excellent
(36 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Springfield Queen

9.0 out of 10
Wonderful
(24 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Main Street King

9.4 out of 10
Exceptional
(36 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Springfield

Central Springfield getaway .Within a 10-minute walk of this Metro Center hotel, you'll find MassMutual Center and Naismith Memorial Basketball Hall of Fame. Paramount Theater and Titanic Museum are also within 2 miles (3 km).

What's nearby

  • MGM Springfield - 1 min walk - 0.0 km
  • MassMutual Center - 3 min walk - 0.3 km
  • Naismith Memorial Basketball Hall of Fame - 10 min walk - 0.8 km
  • Springfield Armory - 18 min walk - 1.5 km
  • Titanic Museum - 1 min drive - 1.5 km

Getting around

  • Springfield Union Station - 15 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪TAP Sports Bar - ‬8 min walk
  • ‪Wahlburgers - ‬8 min walk
  • ‪Red Rose Pizzeria - ‬7 min walk
  • ‪Commonwealth Bar - ‬8 min walk
  • ‪Starbucks - ‬6 min walk

About this property

MGM Springfield

4-star hotel near MassMutual Center
There are 8 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 5 bars/lounges. Event space at this hotel measures 10646 square feet (989 square meters) and includes conference space. A casino, a seasonal outdoor pool, and a vending machine are also featured at MGM Springfield. Self parking is free.

Smoking is allowed in designated areas at this 4-star Springfield hotel.

  • 240 guestrooms or units
  • 8 dining venues
  • 5 bars or lounges
  • 10646 sq ft of conference space
  • 989 sq m of conference space
  • Built in 2018
  • Casino
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Fenced pool
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 20 to 30 for adults and USD 12 to 20 for children
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Things to do

  • 147 gaming tables
  • 2,500 slot machines
  • Bowling alley
  • Casino (125,000 square feet of space)
  • Seasonal outdoor pool
  • Sportsbook

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 20.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 12 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0003012810. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield

MGM Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 942 out of 1415 reviews
Rating 8 - Good. 272 out of 1415 reviews
Rating 6 - Okay. 113 out of 1415 reviews
Rating 4 - Poor. 46 out of 1415 reviews
Rating 2 - Terrible. 42 out of 1415 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

phil

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

CATHY, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jody

Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to stay in the casino and the room are great
Stayed 1 night in Jun 2025

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

oded

Liked: Cleanliness, amenities, property conditions & facilities
Was very nice , recommend
Stayed 3 nights in Jun 2025

6/10 Okay

karen

Travelled with family
Liked: Staff & service
Disliked: Room comfort
It tried to be more trendy-looking than functional. Even though there were 2 doors between the toilet and the bedroom, you can still hear everything in the toilet room because of the walls and floor materials. Dark room, limited outlets. No difference between the “stay well” floor and the regular floors except higher price. I like the CT casinos/hotels better.
Stayed 2 nights in Jun 2025

2/10 Terrible

Edmundo

Liked: Cleanliness
Disliked: Property conditions & facilities
Horrible
Stayed 3 nights in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: The hotel is beautiful. Our room was clean & comfortable. I appreciate the security of only hotel guests being able to access the upper floors. Cons: Waited 10 minutes for valet park on arrival & no one came to take our car, so we went to self-park. Next, we had to schlep our luggage across the casino because there is no parking near the lobby. We were there for an event offsite, so we went downstairs to check out the casino before we had to leave. The first slot machine took my money & immediately went off line. Not the best start. We also inquired about a spot for a nice breakfast the following morning. They recommended the grab & go at the coffee shop. No restaurant, no room service, just that or the diner in the South End Market. Returned late after our event. The hotel was so noisy. Loud tv noise coming from the next room, people stomping around above us & frat boys loud talking & running up & down the hallways. Fortunately I had my white noise & a pair of earplugs with me. Next morning, we planned to do a little gambling before we left, but had to check out by 11. Got downstairs& were immediately informed that we can’t take our bags onto the casino floor. So now we’re expected to schlep our luggage back out to our car & then come back to gamble? Sorry, no. Time to go. MGM is pretty to look at but not well thought out. They make everything too difficult. My husband is mobility impaired & dragging luggage all over impractical. Not likely to be back.
Stayed 1 night in Jun 2025

8/10 Good

eric

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

BETH

Business traveller, Travelled with group
Liked: Property conditions & facilities
Nice hotel if you aren't planning to sleep. I have to say, I did love the design of the hotel. Very modern/masculine with some cool decor. The bathroom was also modern with a glass shower (no tub for those who care about tubs), but there was a huge wad of hair in the drain. Ew. The biggest issue, however, is that the walls are paper thin. We actually booked 10 rooms (separately) for an event, and everyone complained about hearing their neighbors cough, flush the toilet, and everything else you do in a hotel room. The night before our event, there must have been a party in a board room in the floor below us and all night we could hear music and loud voices - I'm talking SHOUTING! Finally the group sang Happy Birthday around midnight and things started to calm down a bit. Unfortunately, I need my sleep, so I don't think I'd stay there again.
Cool bathroom, but wasn't as clean as it looks.
Artsy touches on paper-thin walls.
Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Kate

Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Shirley

Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Kind and helpful when I needed something
Stayed 1 night in Jun 2025

10/10 Excellent

Bill

Travelled with group
Liked: Amenities
This was a nice set up, easy access to the event I was doing
Stayed 1 night in Jun 2025

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were nice and clean, bed was comfortable, staff were friendly and accommodating, enjoyed my stay immensely I wish I could have extended my stay🙂
Stayed 1 night in Jun 2025

10/10 Excellent

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom needs more lighting and shelves in the shower. Also needs a full length mirror in the room. Better options for bringing luggage in without the mile long walk from the garage.
Stayed 1 night in Jun 2025

10/10 Excellent

douglas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tasha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pricey during graduation season
Stayed 3 nights in May 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As in a big casino, you have to park in a big parking garage and walk to the lobby. No valet parking on a Tuesday night
Stayed 1 night in Jun 2025

10/10 Excellent

Marci

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great one night stay! Our room was clean and love the decor - no complaints! Staff was helpful and efficient and super friendly!
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Stayed 1 night in May 2025

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025