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Hilton Garden Inn Worcester

3.0 star property
3-star hotel near DCU Center

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Photo gallery for Hilton Garden Inn Worcester

Exterior
Reception
One Bedroom Suite, One King Bed | Living area
Indoor pool
Two Queen beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Pool
  • Room service

Explore the area

Map
35 Major Taylor Boulevard, Worcester, MA, 01608
  • DCU Center
    ‪5 min walk‬
  • Union Station
    ‪9 min walk‬
  • Worcester Polytechnic Institute
    ‪13 min walk‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪8 min drive‬

Room options

View all photos for Two Queen beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Two Queen beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, with Bathtub, Accessible

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

One King Bed, with Bathtub, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Two Queen Beds, Non-Smoking, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for One king bed evolution

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

One king bed evolution

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, Accessible

  • Sleeps 4
  • 2 Queen Beds

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About the area

Worcester

Worcester Central Business District stay.Within a 15-minute walk of this Worcester Central Business District hotel, you'll find DCU Center and Union Station. Mechanics Hall and Worcester Historical Museum are also within half a mile (1 km).

What's nearby

  • DCU Center - 5 min walk - 0.4 km
  • Union Station - 9 min walk - 0.8 km
  • Worcester Art Museum - 11 min walk - 1.0 km
  • UMass Memorial Medical Center - 11 min walk - 1.0 km
  • Worcester Polytechnic Institute - 13 min walk - 1.1 km

Getting around

  • Worcester Station - 12 min walk
  • Logan International Airport (BOS) - 61 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Oishi Japanese Restaurant - ‬6 min walk
  • ‪Spoodles Deli - ‬5 min walk
  • ‪Mezcal Tequila Kitchen - ‬5 min walk
  • ‪Free Play Bar Arcade - ‬5 min walk

About this property

Hilton Garden Inn Worcester

3-star hotel near DCU Center
Hilton Garden Inn Worcester offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. The business-friendly Hilton Garden Inn Worcester also features multilingual staff, a fireplace in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Worcester hotel is smoke free.

  • 1 building
  • 199 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2006
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Worcester offers 199 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 14.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10.95 to 16.95 for adults and USD 6.95 to 12.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 37-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.95 to 16.95 for adults, and USD 6.95 to 12.95 for children
  • Self parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010493483
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0010493483. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Worcester
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Worcester Hilton Garden Inn
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Hilton Worcester
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Hilton Worcester
Worcester Hilton Garden Inn
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Hilton Garden Inn Worcester Hotel
Hilton Garden Inn Worcester Worcester
Hilton Garden Inn Worcester Hotel Worcester

Hilton Garden Inn Worcester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 447 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 77 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Lori, WELLESLEY

Business traveller
Disliked: Cleanliness, staff & service
Unfriendly reception upon entering. Couldn't link my Hilton Honor points to my account. Got to room, sheets were stained, water pressure in shower was poor.
Stayed 1 night in May 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

tammy

Travelled with family
Liked: Staff & service
The walls are paper thin and you hear EVERYTHING. Breakfast buffet was good. The rooms are fine, the vent in the bathroom was dusty and there was weird hair on the ceiling. You stay here for the location but the price is high for the quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

The staff is very helpful and the breakfast is nice
Stayed 2 nights in Feb 2025

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall, the stay was nice after my check-in experience. The service person that checked me in was unpleasant. I will admit I wasn’t happy when she told me my card had failed and she gave me a unwelcoming look. The person had attitude that I’ve never received at check-in for a hotel before.
Stayed 2 nights in Mar 2025

4/10 Poor

Irene

Travelled with family
Received a handicap room although not requested. The room was very small due to the very large handicap bathroom. The shower was very uncomfortable with a shower handle you had to hold while showering instead of a regular overhead shower. Tried to change rooms and the hotel said we could not because it was booking was completed through Expedia.
Stayed 2 nights in Mar 2025

8/10 Good

nicole

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall, it was good. Check in was good. 12 check out was nice. Rooms were small. Breakfast should be included for the price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gilson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Stayed 1 night in Mar 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid place! Walking distance to the Palladium which is why I keep coming back
Stayed 1 night in Mar 2025

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Rebecca

Stayed 1 night in Mar 2025

8/10 Good

Amanda

Travelled with family and small children
Liked: Staff & service
We have stayed here before. The room was ok. We had what we needed. I think charging 2.00 for water in room is nuts it’s not a cheap hotel. The pool is NOT warm so even though they say it’s “heated” it is not. The hot tub was actually working and was hot, most of the jets don’t work but it was okay. This Hilton charged for breakfast which a lot of them give free continental- we ended up going out to eat instead and it was actually cheaper! Although they now give you a pass for the parking garage which is good but it is super inconvenient to have to unload in front and park across two streets to park especially if you’re alone with kids. Highly recommend they atleast get a valet service. Overall it was okay- a lot of the staff workers just kind of hang out in front lobby socializing.
Stayed 1 night in Mar 2025

10/10 Excellent

Ronnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking across from hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly ataff. The room was super clean. I would definerly stay there again.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Erin

Stayed 2 nights in Feb 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back great location for having unos and fun in the pool or hot tub!
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Karla

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Avoid if looking for a nice quiet retreat!!

We were looking forward to a nice relaxing getaway for the night on Valentine’s Day.. well we shouldn’t have chose this hotel to have that! As soon as we got there, we realized we had to park across 4 lanes of traffic in a parking garage $15, then walk over. The lobby was full of ppl there for what we didn’t realize at first, was one of multiple events being held in the building so it was loud and chaotic. The staff seemed unbothered as if this was “the usual”. We almost immediately regretted our decision but that regret would really come at 1 am when we were clearly sandwiched between two parties who were loud into the night slamming doors until 3 or 4 am. We tried calling the front desk to change rooms but got no answer.. of course, why would anyone be there that late to cater to guests that late. We ultimately chose this location over other initially due to it having a pool/hot tub but upon visiting those amenities, realized it was not worth it, the entire facility is old and outdated with paint peeling, carpet and tiles that you cringe to put your bare feet on. If you haven’t guessed, we will certainly not be back to this location, especially for the cost.
Stayed 1 night in Feb 2025

8/10 Good

jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. Good enough for our needs that evening
Stayed 1 night in Feb 2025

6/10 Okay

Warren

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
There was no room cleaning service at all our entire stay. The swimming pool and hot tub were out of servic Location for drop-off is unclear/confusing. The desk staff and food staff were fabulous. Lobby was clean, comfortable, and well appointed but the lobby atmosphere was a bit uninviting.
Stayed 3 nights in Feb 2025

6/10 Okay

Ana

Business traveller
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Stayed 2 nights in Jan 2025