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Best Western Plus Waltham Boston

3-star property
380 Winter Street, Waltham, MA 1-855-887-0424
3.8 out of 5
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See all 24 travelocity Reviews

"No tub I thought was in the room " More

By a verified traveller on Mon 12 Feb 2024

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Hotel Description

Hotel near Brandeis University in Waltham

Piety Corner stay

Your stay at this Piety Corner hotel places you within 3 miles (5 km) of Brandeis University and Boston Children's at Waltham. Also, Moody Street Historic District is within 3 miles (5 km) and Bentley College is within 6 miles (10 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $109* Per night/room 28 Apr. - 29 Apr.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking (Bathtub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Waltham Boston ratings based on 24 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Plus Waltham Boston

Everyone (14) Couples (2) Family (5)
1 out of 5

Posted by on 19 Mar. 2024

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Comment from Hotel Management

9 Apr. 2024 by ruth st louis

Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4 out of 5
No tub I thought was in the room

Posted by on 12 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Ruth St Louis

Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. there was a tub in your room. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

3 out of 5
We originally were given a room next to the elevator which was quite noisy so they moved us. In the new room we turn the TV on and it didn't work. Has to call and have the maintenance person come fix it. Then had a terrible dinner in the restaurant. We had to actually leave without eating the food! Manager was very apologetic and tried to give up something else. The food was cold and the hamburger was not as described in the menu. Very disappointed as we had previously stayed here and ate at the restaurant and were looking forward to coming back here.

Posted by on 28 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Ruth Stl

Thank you so much for taking the time to review your hotel stay. I would like to apologize for all of the mishaps that occurred during your stay. We are going to take a deep look into everything that happened and make sure that it does not happen again. We apologize again and please have a great day.

4 out of 5

Posted by on 21 Dec. 2023

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Comment from Hotel Management

16 Jan. 2024 by Ruth st Louis

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4 out of 5
Clean. Room a bit outdated

Posted by on 17 Oct. 2023

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Comment from Hotel Management

17 Oct. 2023 by ruth stl

Thank you for these thoughtful comments about our hotel! We are very glad to hear that you enjoyed your stay with us.. We are honored to provide guests a clean room with a comfy bed, a hot breakfast to start your day and a well trained staff to accomplish any and every guest request. We hope you choose to stay with us again soon!

5 out of 5

Posted by on 30 Sep. 2023

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Comment from Hotel Management

25 Oct. 2023 by ruth stl

Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

1 out of 5
The Hotel did not have hot water for two days. Cleaned up by getting a kitchen worker to soak some towels. This hotel is to avoid.

Posted by on 23 Sep. 2023

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Comment from Hotel Management

24 Sep. 2023 by Ruth St Louis

Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

5 out of 5

Posted by on 7 May 2023

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Comment from Hotel Management

30 May 2023 by Ruth stL

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
Nice room, dinning on site, easy access to highway and shopping.

Posted by on 30 Apr. 2023

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Comment from Hotel Management

2 May 2023 by Ruth St Louis

Thank you for these thoughtful comments about our hotel! We are very glad to hear that you enjoyed your stay with us. We are honored to provide guests a clean room with a comfy bed, a hot breakfast to start your day and a well trained staff to accomplish any and every guest request. We hope you choose to stay with us again soon!

1 out of 5

Posted by on 27 Apr. 2023

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Comment from Hotel Management

17 May 2023 by Ruth St Louis

Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

About the Best Western Plus Waltham Boston

Location 380 Winter Street, Waltham, MA 02451

Property Features

Best Western Plus Waltham Boston offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Best Western Plus Waltham Boston. Free self parking is available. This Waltham hotel is smoke free.

  • 100 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1977
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Weston Kendal Green Station (3.7 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Waltham Boston offers 100 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily.

Copper House Tavern - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0002223080. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • State tax ID - C0002223080
  • Staffed front desk
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western TLC
  • Best Western TLC Hotel
  • Best Western TLC Hotel Waltham
  • Best Western TLC Waltham
  • Hotel TLC
  • Best Western Waltham
  • Waltham Best Western
  • Best Western Plus Waltham Boston Hotel

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.