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"Everything was up and above just excellent !! Would love to book a stay again in the future! " More

By a verified traveller on Mon 02 Mar 2020

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Hotel Description

3-star hotel in West End

In Waltham

Your stay at this West End hotel places you within 9 miles (15 km) of St. Elizabeth's Medical Center and Burlington Mall. Harvard University and Harvard Square are also within 12 miles (20 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 100 guestrooms also offer free WiFi and TVs. Refrigerators, microwaves, and coffee/tea makers are also available.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$92* Per night/room 10 Apr. - 11 Apr.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Waltham Boston ratings based on 61 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Waltham Boston

Everyone (18) Couples (6) Family (10)
5 out of 5
Everything was up and above just excellent !! Would love to book a stay again in the future!

Posted by on 2 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Ruth St Louis Front Office Manager

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

1 out of 5
I arrived at the hotel ealier than anticipated. I was so exausted from working a night shift and just wanted to rest. I asked the front desk staff if i could checkin early due to my situation, but she refused. I know it is a business and perhaps she was following protocol. I just wished she was a bit more human and understand my situation. I was upset, and after waiting a couple of hours, i just left the hotel and went to sleep in my car.

Posted by on 2 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by RSL

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

5 out of 5
This location has a great pool. Breakfast was great with lots of options including fresh fruit. Easy access to I-95.

Posted by on 28 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Ruth St Louis Front Office Manager

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Ruth St Louis

Thank you very much for taking the time to review our hotel, we truly do like to hear what you enjoyed about your stay as well as where you think we could use some improvements. Our front desk staff at both check-in and checkout prides themselves in being able to assist guests in any way possible to ensure a more enjoyable stay with us and I am glad you were able to experience the friendliness of our staff while you were visiting the area. Hope to see you on your next visit to the Waltham area!

5 out of 5
Great location and happy with my stay. I definitely will come back especially I come often to Cambridge, MA for my son is attending college there -- I think this is the best place to lodge and still not far from where my son is located. Thank you! I am glad I found this.

Posted by , from New Jersey on 25 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Ruth St Louis Front Office Manager

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
Very clean, great service. Nice rooms. Great restaurant.

Posted by on 9 Dec. 2019

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Comment from Hotel Management

14 Jan. 2020 by Ruth St Louis Front Office Manager

Thank you for your good review it is important to us. Please come back again.

5 out of 5
We were supposed to have a view of the city from our room. Our "city view" consisted only being able to see the tops of two buildings.

Posted by on 15 Oct. 2019

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5 out of 5
Great place, good price. Staff very nice. Rooms were nice and were clean. Breakfast was good with lots of options.

Posted by on 17 Sep. 2019

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4 out of 5
The pool and exercise room were great amenities. The facility was very clean. The staff was very friendly. The room was rather spacious and the complimentary breakfast was great.

Posted by on 9 Sep. 2019

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3 out of 5
All power outlets are loose connection We are 4 people they gave 3 towels. Breakfast is excellent and staff are good

Posted by on 13 Aug. 2019

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About the Best Western Plus Waltham Boston

Location 380 Winter Street, Waltham, MA 02451

Property Features

Best Western Plus Waltham Boston offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Best Western Plus Waltham Boston. Free self parking is available. This 3-star Waltham hotel is smoke free.

  • 100 guestrooms or units
  • 6 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1977
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (32.8 km / 20.4 mi)
  • Train station: Waltham Station (3.9 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Waltham Boston offers 100 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Waltham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Deep soaking tub
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily.

Copper House Tavern - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0002223080. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions
  • Tax ID - C0002223080
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western TLC
  • Best Western TLC Hotel
  • Best Western TLC Hotel Waltham
  • Best Western TLC Waltham
  • Hotel TLC
  • Best Western Waltham
  • Waltham Best Western
  • Best Western Plus Waltham Boston Hotel
  • Plus Waltham Boston Waltham
  • Best Western Plus Waltham Boston Hotel
  • Best Western Plus Waltham Boston Waltham
  • Best Western Plus Waltham Boston Hotel Waltham

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Boston-Hotels-Best-Western-Plus-Waltham-Boston.h3018-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.