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"nice hotel....easy to find. helpful staff free breakfast " More

By a verified traveller on Tue 21 Apr 2015

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Hotel Description

Enjoy the outdoor pool at this Art Deco Frankfort hotel

In Frankfort

You'll be within 2 miles (3 km) of Prodigy Vineyards & Winery and 6 miles (10 km) of Buffalo Trace Distillery with a stay here. Kentucky State University and Capitol View Park are also within 6 miles (10 km).

Renovated in 2018

This hotel features an outdoor pool and an indoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 99 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and hair dryers are also available.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$130* Per night/room 30 May - 31 May

Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Parkside Inn ratings based on 12 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Parkside Inn

Everyone (2) Family (3) Other (1)
2 out of 5
The hotel staff was excellent and good breakfast. The beds were the worst I have ever tried to sleep in.

Posted by on 29 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by MJ

We apologize for the inconveniences. We hope you return to stay when your travels bring you back to Frankfort, KY.

2 out of 5
Staff was ok. We paid $125/night/room and not worth to spend that much money to this hotel. It’s $50/night room hotel. Breakfast was not that good. Probably I would have booked other room around $50 would have saved me lot of money.

Posted by on 29 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Madison Joest

We apologize for any inconveniences.

1 out of 5

Perhaps the worst hotel/motel stay I've had ever.

Pros: Location
Cons: Overhaul and staff training to appreciate customers. Update rooms. Advise of second floor conditions regarding no elevators.
Location: Waffle House and some shopping nearby. Cracker barrel close.
Two story hotel, no elevator, no bell staff no warning that this might be the case. Poor parking Ambivalent staff Except for Marilyn and Anna housekeeping maids that saw two 70+ women struggling to get our belongings down the stairs as we were leaving. Price was ok but not considering the stairs and struggles to get to the room. Very disappointing visit. Location was OK

Posted by , from OK on 22 Jun. 2017

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2 out of 5

Old facilities , crowded breakfast room, rude man

I would not stay there again. The building is very old and the water out of the sink has a bad smell. The beds and pillows are uncomfortable. The breakfast room is too small, it gets very crowded . We made our reservation in Jan 2016 a looking for a pet friendly hotel for our 4 lbs chihuahua. During our stay a male employee came up to us to say that they were recently changing to non pet friendly and it was very unpleasant.

Posted by on 2 May 2016

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5 out of 5

very good location...close to keeneland racetrack

Pros: location....will stay here again
Cons: wifi needed to be accessable
Location: we only went to the track...mall across the street
nice hotel....easy to find. helpful staff free breakfast

Posted by , from st. louis on 21 Apr. 2015

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5 out of 5

Almost better than home!!

Pros: Free breakfast, Close restaurants, Quiet
Easy to find with lots of nearby things to do. Friendly staff. Large "chilled" rooms in summer heat. Very comfortable bed! (Rooms have a slight lingering odor of cig smoke but not terribly unpleasant.) Bountiful breakfast buffet! Would definitely return and recommend!

Posted by , from Memphis on 20 Jun. 2012

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4 out of 5

Great place to stay

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: Poor breakfast
I have stayed frequently at this hotel. The room is comfortable and staff is friendly. Unlike most hotels that you can hear individual's in the next room, the rooms are very quiet.

Posted by , from North Vernon, IN USA on 5 Nov. 2011

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5 out of 5

Never a problem!

Pros: Free breakfast, Quiet
We have stayed at this particular hotel 3 times in the past 2 months. We have never had a problem or complaint. Would highly recommend it!

Posted by , from Ohio on 20 Oct. 2011

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5 out of 5

Best experience in years for overnight stay while on road.

This inn was beautifully decorated and immaculate. The front desk people were friendly and helpful. I highly recommend Best Western Parkside Inn for anyone traveling. We arrived late so weren't able to use the pool, but the indoor/outdoor pool certainly looked inviting.

Posted by on 15 Jul. 2008

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1 out of 5

reservation not honored

I made the reservation directly with the motel. I made it quite clear that we needed a room that was both non-smoking and had handicapped access. When we arrived I asked to see the room to verify that the room actually met our needs for handicapped access. I could see that was the case immediately and didn?t notice that the room was provided with three ashtrays and matches. When I brought my wife into the room in her wheelchair, she immediately smelled cigarette smoke. After much discussion with the two staff members at the desk, I verified that the room was ?smoking? and our confirmed reservation was non-smoking. One of the staff claimed that the computer assigns people to rooms and sometimes overrides reservation information. We did not manage to get to sleep until after 3 AM and I woke up very congested at 6 AM with loud noises that were probably from unloading a truck just outside our room. I could not go back to sleep. I went to the desk and got the assistant manager to check on the information provided the previous night. Se said that the staff member had lied to me concerning ?computer reassignment? and the staff member that made that claim was the exact person who gave our reserved room to another party. Upon checkout, I spoke too the same two persons that checked us in the night before and one said that if we had made a medical claim, such as ashma, when making the reservation, they would have taken our request for a non-smoking room seriously. So far I have not gotten any statement from Best Western management, as I requested repeatedly each time I conversed with this motel?s staff, that the staff had followed the motel?s policy for holding reservation.

Posted by on 4 Oct. 2007

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About the Best Western Parkside Inn

Location 80 Chenault Road, Frankfort, KY 40601

Property Features

Best Western Parkside Inn offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Parkside Inn also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. A complete renovation of Best Western Parkside Inn was completed in March 2018. This Art Deco Frankfort hotel is smoke free.

  • 99 guestrooms or units
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Lexington, KY (LEX-Blue Grass) (28.6 km / 17.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Parkside Inn offers 99 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Frankfort hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No elevators
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Parkside
  • Best Western Parkside Frankfort
  • Best Western Parkside Inn
  • Best Western Parkside Inn Frankfort
  • Best Western Frankfort
  • Best Western Parkside Hotel Frankfort
  • Frankfort Best Western
  • Best Parkside Frankfort
  • Best Western Parkside Inn Hotel
  • Best Western Parkside Inn Frankfort
  • Best Western Parkside Inn Hotel Frankfort

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.