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Hotel Lisboa Plaza, a Lisbon Heritage Collection

4.0 star property
4-star luxury hotel near Rossio Square

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Photo gallery for Hotel Lisboa Plaza, a Lisbon Heritage Collection

Front of property
Exterior
LCD TV, DVD player
LCD TV, DVD player
LCD TV, DVD player

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Travessa do Salitre, 7, (Avenida da Liberdade), Lisbon, 1269-066
  • Place, Avenida da Liberdade
    ‪2 min walk‬
  • Place, Rossio Square
    ‪10 min walk‬
  • Place, Santa Justa Elevator
    ‪12 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Petite Double Room

Petite Double Room

Petite Double Room

8.8 out of 10
Excellent
(26 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

9.0 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PLAZA ROOM

Minibar, in-room safe, desk, blackout drapes

PLAZA ROOM

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double room with extra bed

Minibar, in-room safe, desk, blackout drapes

Double room with extra bed

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Lisboa Room

Lisboa Room

Lisboa Room

9.2 out of 10
Wonderful
(35 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Lisbon

City center stay.Within a 15-minute walk of this Lisbon City Center hotel, you'll find Rossio Square and Santa Justa Elevator. Lisbon Cathedral and Castle of São Jorge are also within 2 miles (3 km).

What's nearby

  • Botanical Garden - 1 min walk - 0.1 km
  • Avenida da Liberdade - 2 min walk - 0.2 km
  • Rossio Square - 10 min walk - 0.9 km
  • Marquis of Pombal Square - 10 min walk - 0.9 km
  • Santa Justa Elevator - 12 min walk - 1.0 km

Getting around

  • Avenida Station - 4 min walk
  • Rossio Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 34 min drive

Restaurants

  • ‪Delta The Coffee House Experience - ‬4 min walk
  • ‪JNcQUOI - ‬5 min walk
  • ‪Esplanada da Av. da Liberdade (Libersil) - ‬3 min walk
  • ‪Cervejaria Ribadouro - ‬3 min walk
  • ‪Kafeine - ‬5 min walk

About this property

Hotel Lisboa Plaza, a Lisbon Heritage Collection

4-star luxury hotel near Rossio Square
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a rooftop terrace, and a library are also featured at the luxury Hotel Lisboa Plaza, a Lisbon Heritage Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lisbon hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1954
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
Hotel Lisboa Plaza, a Lisbon Heritage Collection offers 112 accommodations with DVD players and minibars. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

The property is a member of Historic Hotels of Europe.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 18 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • DVD player
  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. 

Property Registration Number 231

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Lisboa Plaza
Hotel Plaza Lisboa
Lisboa Plaza
Lisboa Plaza Hotel
Lisboa Plaza Hotel Lisbon
Lisboa Plaza Lisbon
Hotel Lisboa Plaza Lisbon Heritage Collection
Hotel Lisboa Heritage Collection
Lisboa Plaza Lisbon Heritage Collection
Lisboa Heritage Collection
Hotel Lisboa Plaza, a Lisbon Heritage Collection Hotel
Hotel Lisboa Plaza, a Lisbon Heritage Collection Lisbon
Hotel Lisboa Plaza, a Lisbon Heritage Collection Hotel Lisbon

Hotel Lisboa Plaza, a Lisbon Heritage Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 777 out of 1000 reviews
Rating 8 - Good. 169 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

????

Stayed 2 nights in Dec 2025

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice, I liked the property as a whole, the breakfast was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria Clara

Stayed 3 nights in Dec 2025

10/10 Excellent

Abdiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Lobby and downstairs seating areas. Location. Staff on the whole. Clean.
Stayed 1 night in Dec 2025

8/10 Good

Connie

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was absolutely beautiful. Every inch was clean and well maintained. The staff were excellent and very attentive. Breakfast was displayed in a beautiful setting however, the food selection was more geared towards customers coming UK or EU countries vs US. I would highly recommend. Location was perfect.
Stayed 5 nights in Dec 2025

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, my clean freak wife didn't spot any issues and that's rare. Beds were super comfortable. Had the best 2 nights sleep in ages. Booked a family room, there wasn't one available so they gave us 2 interconnecting rooms which was better but staff were still apologetic over it. Complimentary sparking wine and orange juice was a lovely touch and they made it feel special. Nice to have robes and slippers provided too, not everywhere does that. Breakfast was lovely. The hotel is beautiful if a little in need of updating. Overall we were given a 5 star experience for a budget friendly price.
Stayed 2 nights in Dec 2025

10/10 Excellent

Emmanuel Jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff very friendly and helpful. If there was an issue, they immediately fix and sort the problems. Very attentive and offering travel plans if needed. The breakfast buffet was tasty and a good variety as it introduce some Portuguese dishes. The room was spacious, cleaned promptly every day when allowed. The facilities provided are amazing such as the refreshments in the lobby area.
Stayed 4 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent and helpful frendly staff; lovely relaxed atmosphere and perfect location
Stayed 4 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

ruiduo

Great staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Lan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is conveniently located in the city center, and the rooms, service, and facilities are all excellent.
Stayed 6 nights in Nov 2025

10/10 Excellent

Bernadette, Manvel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Staff is always friendly
Stayed 3 nights in Nov 2025

8/10 Good

Tomio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are a couple of comfortable and relaxing public areas similar to a living room.
Stayed 6 nights in Nov 2025

10/10 Excellent

Eduardo, Mexico

Liked: Cleanliness, amenities, property conditions & facilities
Super hotel and Ana in front desk outstanding!! Thank you
Stayed 2 nights in Nov 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good , located in a safe area in good walking distance. Breakfast 7 to 12. and good choice Main thing I will never use Hotels.com. such a very very bad service
Stayed 2 nights in Nov 2025

10/10 Excellent

Aksham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For me, the staff truly stood out. Their attentiveness and genuinely friendly demeanour made me feel welcome from the moment I arrived. ​Close behind that, the cleanliness and comfort of the room was superb. It's so nice to settle into a spotless, well-appointed space after traveling. ​The amenities were also excellent, but the staff and the room quality were the real highlights.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jean, San Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excelent hotel and location. Staff is really attentive and helpful. I recomend 100%.
Stayed 3 nights in Nov 2025

8/10 Good

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great stay! The staff were super friendly, and the hotel offers excellent spaces to work if you prefer not to do so in your room. We also received great VIP Access perks and definitely felt like VIPs. The only drawback is that the rooms are not well sound‑insulated.
Stayed 5 nights in Oct 2025

8/10 Good

Igor, Santa Monica

Stayed 3 nights in Nov 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at this lovely hotel. Our room was spacious and clean. The staff were very kind and helpful. Breakfast was relaxed and there were good choices. I especially enjoyed freshly boiled water for my tea!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa, Whitby

Stayed 2 nights in Nov 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff varied - some were bright and helpful others more brusque to the point of being dismissive. I was in room 111 - a disabled friendly room right over the kitchen which had string kitchen odors and lots of noise until late at night and then starting again at 5am
Stayed 1 night in Oct 2025

10/10 Excellent

Melida

Liked: Cleanliness
Disliked: Amenities
It’s dated because it’s Europe but the service is excellent
Stayed 5 nights in Oct 2025

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff, great breakfast. Perfect location for exploring Lisbon!!
Stayed 6 nights in Oct 2025