Holiday Inn Express Albert Dock by IHG

3.0 star property
3-star hotel near The Beatles Story Museum

Choose dates to view prices

Photo gallery for Holiday Inn Express Albert Dock by IHG

Restaurant
Interior
1 bedroom, desk, blackout drapes, free cribs/infant beds
Property entrance
Exterior

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • The Beatles Story Museum
    ‪2 min walk‬
  • Royal Albert Dock
    ‪2 min walk‬
  • Liverpool ONE
    ‪7 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(28 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(13 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

8.6 out of 10
Excellent
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (Albert Dock View, Free Hot Breakfast)

9.0 out of 10
Wonderful
(11 reviews)
  • 19 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(40 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Liverpool

City center stay.With a stay at this The Docks hotel, you'll be steps from Royal Albert Dock and The Beatles Story Museum. M&S Bank Arena and Museum of Liverpool are also within half a mile (1 km).

What's nearby

  • The Beatles Story Museum - 2 min walk - 0.2 km
  • Royal Albert Dock - 2 min walk - 0.2 km
  • M&S Bank Arena - 3 min walk - 0.3 km
  • Liverpool ONE - 7 min walk - 0.7 km
  • Cavern Club - 12 min walk - 1.0 km

Getting around

  • Liverpool James Street Station - 10 min walk
  • John Lennon Airport (LPL) - 36 min drive

Restaurants

  • ‪Albert Dock - ‬1 min walk
  • ‪Heavenly Desserts Liverpool - ‬8 min walk
  • ‪The Bierkeller - ‬8 min walk
  • ‪Pumphouse - ‬5 min walk
  • ‪Baltic Fleet - ‬9 min walk

About this property

Holiday Inn Express Albert Dock by IHG

3-star hotel near The Beatles Story Museum
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Albert Dock by IHG.

This 3-star Liverpool hotel is smoke free.

  • 130 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 10 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Holiday Inn Express Albert Dock by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French

Similar properties

Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (21 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Albert Dock by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, room comfort

Liverpool trip

Well the front door was bet hou had to push this big heavy door the reception was on the second floor to which I don’t like the lift so climbing many stairs . Breakfast was good but won’t be staying here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Sheila Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit scruffy outside but not the hotel property.
Stayed 3 nights in Apr 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to base yourself for a stay in Liverpool Friendly & helpful staff
Stayed 3 nights in Apr 2025

8/10 Good

Dwight

Travelled with family
Liked: Amenities
Need to better explain clearly the location of the parking garage, how to pay for parking with the hotel discount and anticipate the inherent ignorance of the guests of the challenges that they might encounter. There is a hidden office at the garage where a real person can assist you in paying for parking so you can bypass the machines and take advantage of the hotel voucher. Hotel staff neglected to fill me with these details until after the fact.
Stayed 1 night in Apr 2025

10/10 Excellent

Ainsley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Liverpool to stay! We loved being right on Albert dock in the heart of the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Pauline

Stayed 2 nights in Apr 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely place!

We had a wonderful stay, excellent location, friendly staff, clean, spacious room. Will definitely be back!
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very cool property to stay in when visiting Liverpool. The building itself is historic, and you’re in one of the history-rich areas of the city. The building retains a lot of its original architecture, and the rooms have been built to preserve what’s been there as much as possible. So don’t be surprised to find the odd pole in a room or hallway. The weather was unusually warm for my stay, but opening a window helped cool the room. The bed was clean and comfortable and the room itself was spotless. Two negatives, minor, were that I found the room at night to be a little too dark in spots, even with all the lamps on; and the shower floor was a bit slippery and required extra care to prevent falls. Also note that the elevators are quite slow; taking the stairs was generally much faster. Highly recommended overall.
Stayed 4 nights in Apr 2025

10/10 Excellent

J B

Stayed 1 night in Apr 2025

8/10 Good

Francis

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The checking in was easy and knowledgeable

8/10 Good

Duran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend this hotel if you are thinking about staying in Liverpool. Quirky hotel on the Albert dock.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

trefor

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel set in a historic building with great friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Stayed 3 nights in Mar 2025

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities

No fault hotel, historic building and great viws

On arrival we were met by a friendly receptionist.The room had a view of the Albert Dock from a historic building, the room was spotless, very comfortable bed. The breakfast was excellent with lots of choice.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful rooms. Fantastic area, convenient for museums, the arena, shops, restaurants and some breezy fresh air !!
Stayed 1 night in Mar 2025

8/10 Good

Donna

Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Edward

Stayed 1 night in Mar 2025

6/10 Okay

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always book Holiday Inn as it is so clean & convenient for our needs. Not sure about check this time ? Although we got sorted eventually there was a distinct atmosphere of 'couldnt be bothered & none verbal acknowledgement plus the receptionist kept sniffing? The rest of our stay was excellent as was the breakfast the staff couldn't do enough.⭐ We are very pleased with our stay thanks to the rest of the staff. Comfy beds, clean room, although a bit mean with the coffee, tea, sugar, also quiet sleep. Lovely restaurant beside the hotel 'Whats cooking' great steak last night 👍very polite Manager.
Stayed 1 night in Mar 2025

6/10 Okay

Sam

Business traveller
Disliked: Cleanliness, staff & service
Unique rooms with a great view but musky smelling and sheets questionable!
Stayed 1 night in Mar 2025