There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 452 square feet (42 square meters) and includes conference space. A vending machine, multilingual staff, and express check-out are also featured at the business-friendly Knowsley Inn & Lounge. Free self parking is available.
The staff were very pleasant and well mannered without being over familiar.
The room and bedding were spotless.
The full English was very good.
The free parking spaces were plentiful.
Met with friendliness on arrival and hotel looked inviting. The room was ideal, clean and very comfortable. We did not eat at the hotel, so could not judge the facilities.
However staff were very friendly and obliging.
Nice room cleaning substandard, bathroom needs att
Nice room and clean bedding. Not cleaned properly - cup marks on bedside table. Bathroom - hairs in shower and on floor, bathroom floor not cleaned properly for a while. Mould on grout and shower door, shower leaking. Water did not drain from shower - felt generally unclean.
We stayed in Room 001. The room was fine but the bathroom wasnât. We realised during our first shower that the walk in shower drains/levels were blocked. The floor flooded. Any clothes/shoes on the floor were instantly soaked through. The water even went into the bedroom. It was a disgrace. We couldnât finish showering; clothes to wear that day were soaked. When we said it at reception they knew about it but yet hadnât thought to tell us or put that room out of commission. It was unacceptable. The hotel should not let this room as it is. The apology was not good enough; too little too late. We couldnât shower and the clothes for that day had to be put back into our bags soaked to then be carried for the day wet.