4/10 Poor
Ciara
Travelled with partner
Mar 24, 2025
We were awoken by builders across the way from us. At 7.40am Was told a king rolm only faces that way which is more expensive than a double room. I had asked for a change and the nice lady tried her best and found a double room river view and said I would have to speak with the manager regarding discount or refund. When I spoke I got told that it was an extra 40 pound anyway because of the river view that they wouldn’t charge for that and told me a price for an extra night for 160 which was saving 55 pound it didn’t make sense because 40 of that was due to a river view and that means we got a discount only of 15 pound. We didn't take this as it was to expensive and got no compensation due to our 1st day there we travelled from Dublin to enjoy a break and lie in and didn receive this at all
Ciara
Stayed 2 nights in Mar 2025