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Aparthotel

Citadines City Centre Liverpool

4.0 star property
4-star aparthotel near Royal Albert Dock

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Photo gallery for Citadines City Centre Liverpool

Reception
Reception
Apartment, 2 Bedrooms
In-room safe, desk, laptop workspace, soundproofing
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Laundry
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
72 Church Street, Liverpool, England, L1 3AY
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Concert Square
    ‪2 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for Studio Apartment

In-room safe, desk, laptop workspace, soundproofing

Studio Apartment

  • Sleeps 2

View all photos for One-Bedroom Apartment

In-room safe, desk, laptop workspace, soundproofing

One-Bedroom Apartment

  • Sleeps 2

View all photos for Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Apartment, 1 Bedroom

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Fridge, microwave, electric kettle, highchair

Studio

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms

Fridge, microwave, electric kettle, highchair

Superior Apartment, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Superior One-Bedroom Apartment

  • Sleeps 4

Superior Two-Bedroom Apartment

  • Sleeps 6

View all photos for One-bedroom Superior Apartment

Bathroom

One-bedroom Superior Apartment

  • Sleeps 4

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About the area

Liverpool

Liverpool City Centre stay.Within a 10-minute walk of this Liverpool City Centre aparthotel, you'll find Liverpool ONE and Cavern Club. Also, Royal Albert Dock is within half a mile (1 km) and Anfield Stadium is within 3 miles (5 km).
View more Aparthotels in LiverpoolOpens in a new window

What's nearby

  • Liverpool ONE - 1 min walk - 0.2 km
  • Concert Square - 2 min walk - 0.2 km
  • Cavern Club - 6 min walk - 0.6 km
  • Liverpool Empire Theatre - 7 min walk - 0.7 km
  • Royal Albert Dock - 10 min walk - 0.9 km

Getting around

  • Liverpool Central Station - 3 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪Kokoro - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Head of Steam - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Hii Grind - ‬2 min walk

About this property

Citadines City Centre Liverpool

4-star aparthotel near Royal Albert Dock
Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. The business-friendly Citadines City Centre Liverpool also features a fitness center, concierge services, and laundry facilities.

This 4-star Liverpool aparthotel is smoke free.

  • 100 guestrooms or units
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
Citadines City Centre Liverpool offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Family friendly

  • High chair

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 4:00 AM to 1:00 PM for a fee: GBP 9 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe at front desk

Location highlights

  • In the city center
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 100 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for up to GBP 50 for all bookings on the day of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 9 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quest Liverpool City Centre Aparthotel
Quest Liverpool City
Quest Liverpool City Liverpool
Quest Liverpool City Centre Liverpool
Quest Liverpool City Centre Aparthotel
Quest Liverpool City Centre Aparthotel Liverpool

Citadines City Centre Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 857 out of 1184 reviews
Rating 8 - Good. 238 out of 1184 reviews
Rating 6 - Okay. 55 out of 1184 reviews
Rating 4 - Poor. 16 out of 1184 reviews
Rating 2 - Terrible. 18 out of 1184 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amir

Liked: Cleanliness, amenities, property conditions & facilities
I love this place.
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean, very comfortable and perfect for our needs. Staff were friendly and helpful which added to the overall enjoyable experience. Would definitely recommend to others and visit again in future.
Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities
Stayed here last year and returning for this festive period was a no-brainier. Booking and check in is easy, staff are friendly, and rooms are clean and spacious. Location is about as central as it gets - easy to walk around the city centre and enjoy Liverpool’s offerings. The city is my home, so these trips are less about sightseeing and more about time with family, but a few places we like and would recommend: Mother Espresso, Bean and Coffi for coffee The Philharmonic for a performance Moiim for homely Korean food Wander for locally curated gifts Derek’s for great sandwiches London Carriage Works for festive afternoon tea Man Tsuen Ho’s for Chinese food Slowpour and Le Petit Cafe du Coin for drinks
Stayed 2 nights in Dec 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities
excellent and great location, the room was a good size and staff really helpful and welcoming , we really enjoyed our stay
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Very impressed with Hotel. Very clean and modern. Comfortable and quiet
Stayed 1 night in Dec 2025

10/10 Excellent

Breanne

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room , fab location and friendliness of the staff
Stayed 2 nights in Dec 2025

10/10 Excellent

brian, laxey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff Good coffee Very quiet Really central
Stayed 1 night in Dec 2025

10/10 Excellent

Delia

Liked: Cleanliness, amenities
Lovely room very clean and spacious with everything we needed. Didnt like the check in process as had to give all our personal details verbally infront of strangers which i tried to do discretely with a very jolly booming receptionist repeating everything very loudly.
Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities
Great size room and facilities, perfect location in the city centre. Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Yukie

Liked: Cleanliness, room comfort
WiFi very good
Stayed 3 nights in Dec 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Very nice staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Kev

Liked: Cleanliness, amenities
Very nice and clean
Stayed 1 night in Nov 2025

6/10 Okay

Mary Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was freezing when we arrived We also did not like that we were so close to the street noise at night was hard . Hotel was secure which for elderly people we appreciate Also appreciate that we could drop our luggage when we arrived
Stayed 1 night in Nov 2025

10/10 Excellent

Vineeth, San Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, check in process was amazing, We also got an upgrade. So all in all.. Perfect
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Room was spot on nice staff. Great location could not fault it would stop there again 👍
Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities
Room was very clean , & loads of space
Stayed 1 night in Nov 2025

10/10 Excellent

Ged

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect for what we wanted, very central, clean, and all you could need for a couple of days away.
Stayed 2 nights in Nov 2025

6/10 Okay

Victoria

Liked: Cleanliness, amenities
Overall value for money was fairly good but the mattress was very uncomfortable which made it hard to get a proper night’s rest. The weekends are very noisy even on the “quieter” side of the building. The shower was excellent and the kitchenette was great for a longer stay. The rooms were clean and the staff was very helpful and friendly! Onsite laundry facilities were also handy. I could probably deal with the weekend noise if the mattress was comfortable, that’s the only reason why I wouldn’t book a stay here again.
Stayed 8 nights in Nov 2025

10/10 Excellent

Kaye

Liked: Cleanliness, amenities
Lovey hotel. Big room clean and spacious. Everything you need, iron hairdryer, washer and dryer. Nice shower and shampoo etc. The kitchen includes fridge microwave toaster and dishwasher, nice little separate sitting area and little table. Televisions in the living area plus the bedroom
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
Spotless, spacious room. Complimentary hot drinks in Reception and very friendlyreceptionist
Stayed 1 night in Nov 2025

10/10 Excellent

Connor

Liked: Cleanliness, amenities
Clean and quite room
Stayed 1 night in Nov 2025